Sony Grand Wega KF-50SX200K: Troubleshooting

01GBKF50/42SX200K.fm Page 37 Tuesday, January 7, 2003 12:37 PM

Additional Information

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark), no sound.

• Plug the TV set in.

• Press the

button on the front of the TV set.

• If the indicator is on in red colour, press TV button on the remote

control.

• Check the aerial connection.

• Check that the selected video source is on.

• Turn the TV set off for 3 or 4 seconds and then turn it on again using the

button on the front of the TV set.

Poor or no picture (screen is dark),

• Using the MENU system, select the Picture Adjustment menu. Adjust the

but good sound.

brightness, contrast and colour balance levels.

Poor picture quality when watching a

• Press the button repeatedly on the remote control until the RGB

RGB video source.

symbol 1 or 2 is displayed on the screen.

Good picture, no sound

• Press the +/- button on the remote control.

• Check that "Main" speaker is selected in the "Features" menu.

GB

No colour on colour programmes

• Using the MENU system, select the Picture Adjustment menu. Adjust the

colour balance.

Distorted picture when changing

• Turn off any equipment connected to the Scart connectors on the rear of

programmes or selecting teletext

the TV set.

Striped picture

• Adjust the RF Attenuator (ATT). For details, please refer to the section

"Using the Further Programme Preset function".

Noisy picture when viewing TV channel

• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,

please refer to the section "Using the Further Programme Preset function"

• Using the menu system, select the “Picture Adjustment” menu and set

“Noise Reduction” to “Auto”.

No unscrambling or unstable picture

• Using the menu system, select the “Features” menu and set “AV3 Output”

whilst viewing a scrambled channel with

to “TV”

a decoder connected through the Scart

connector :3/q 3 (SMARTLINK)

Remote control does not function

• Check that the Media Selector on the remote control is set to the device you

are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even when the

Media Selector has been set correctly. Enter the necessary code set as

explained on “Remote Controll Configuratio for VCR/DVD” chapter of

this instruction manual.

• Replace the batteries.

The lamp indicator on the TVset

• Replace the lamp. For details please refer to the section “Replace the

flashes.

Lamp”

The standby indicator on the TVset

• If you are changing the lamp without disconnecting the power cord, the

flashes.

standby indicator flashes. To continue changing the lamp, disconnect the

power cord and wait for at least 30 minutes to allow the lamp to cool.

• Check that the lamp cover is tightly attached.

• If you are not changing the lamp but the standby indicator flashes, contact

your nearest Sony service centre.

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

Additional Information

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