Sony Grand Wega KF-42SX200K: Troubleshooting

37

GB

Problem

No picture (screen is dark), no sound.

Poor or no picture (screen is dark),

but good sound.

Poor picture quality when watching a 

RGB video source.

Good picture, no sound

No colour on colour programmes

Distorted picture when changing 

programmes or selecting teletext

Striped picture

Noisy picture when viewing TV channel

No unscrambling or unstable picture 

whilst viewing a scrambled channel with 

a decoder connected through the Scart 

connector 

:

3/

q

 3 (SMARTLINK) 

Remote control does not function

The lamp indicator   on the TVset

flashes.

The standby indicator 

 on the TVset 

flashes.

Additional Information

Additional Information

 Here are some simple solutions to problems which may affect the picture and sound.

Troubleshooting

Solution

• Plug the TV set in.

• Press the

button on the front of the TV set.

• If the 

 indicator is on in red colour, press 

TV

 button on the remote

 control.

• Check the aerial connection.

• Check that the selected video source is on.

• Turn the TV set off for 3 or 4 seconds and then turn it on again using the

  button on the front of the TV set.

• Using the MENU system, select the Picture Adjustment menu. Adjust the

brightness, contrast and colour balance levels.

• Press the 

 button repeatedly on the remote control until the RGB 

symbol 

 1 or 

 2 is displayed on the screen.

• Press the 

 +/- button on the remote control.

• Check that "Main" speaker is selected in the "Features" menu.

• Using the MENU system, select the Picture Adjustment menu. Adjust the

 colour 

balance.

• Turn off any equipment connected to the Scart connectors on the rear of

the TV set.

• Adjust the RF Attenuator (ATT). For details, please refer to the section

"Using the Further Programme Preset function".

• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,  

please refer to the section "Using the Further Programme Preset function"

• Using the menu system, select the “Picture Adjustment” menu and set

  “Noise Reduction” to “Auto”. 

• Using the menu system, select the “Features” menu and set “AV3 Output” 

to “TV”  

• Check that the Media Selector on the remote control is set to the device you 

are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even when the 

Media Selector has been set correctly. Enter the necessary code set as 

explained on “Remote Controll Configuratio for VCR/DVD” chapter of 

this instruction manual.

• Replace the batteries.

• Replace the lamp. For details please refer to the section “Replace the

Lamp”

• If you are changing the lamp without disconnecting the power cord, the

  standby indicator flashes. To continue changing the lamp, disconnect the

  power cord and wait for at least 30 minutes to allow the lamp to cool.

• Check that the lamp cover is tightly attached.

• If you are not changing the lamp but the standby indicator flashes, contact

  your nearest Sony service centre.

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

01GBKF50/42SX200K.fm  Page 37  Tuesday, January 7, 2003  12:37 PM