Sony FD TRINITRON KV-32FQ70K: Troubleshooting

01GBKV28/32FQ70K.fm Page 24 Wednesday, January 15, 2003 7:38 PM

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark)

• Check the aerial connection.

and no sound.

• Plug the TV in and press the button on the front of the TV.

• If the standby indicator is on, press TV button on

the remote control.

Poor or no picture (screen is

• Using the menu system, select the “Picture Adjustment”

dark), but good sound.

menu and select “Reset” to return to the factory settings (see

page 9).

No picture or no menu

• Check that the optional equipment is on and press the

information from equipment

button repeatedly on the remote control until the

connected to the Scart

correct input symbol is displayed on the screen (see page 21).

connector.

Good picture, no sound.

• Press the + button on the remote control.

• Check that “TV Speakers” is “On” in the “Sound Adjustment”

menu (see page 10).

• Check that headphones are not connected.

No colour on colour

• Using the menu system, select the “Picture Adjustment”

programmes.

menu and select “Reset” to return to factory settings (see

page 9).

When you switch on the TV

• This is not a malfunction. Press the number buttons on the

the last channel you were

remote control to select the desired channel.

watching before switching

the TV off does not appear.

Distorted picture when

• Turn off any equipment connected to the Scart connector on

changing programmes or

the rear of the TV.

selecting teletext.

Wrong characters appear

• Use the menu systemto enter the “Language/Country” menu

when viewing teletext.

and select the country in which you operate the TV set. For

cyrillic languages, we recommend selecting Russia country if

your own country does not appear in the list.

Wrong characters appear

• Use the menu systemto enter the “Language/Country” menu

when viewing NexTView.

(see page 13) and select the same language that NexTView is

broadcast in.

continued...

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Additional Information

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Problem

Solution

Picture slanted.

• Using the menu system, select the “Picture Rotation” option

in the “Detail Set Up” menu to correct the picture slant (see

page 16).

Noisy picture when viewing

• Using the menu system, select the “Manual Programme

a TV channel.

Preset” menu and adjust Fine Tuning (AFT) to obtain better

picture reception (see page 15).

• Using the menu system, select the “Noise Reduction” option

in the “Picture Adjustment” menu and select “Auto” to

reduce the noise in the picture (see page 9).

No unscrambled picture

• Using the menu system, select the “Features” menu. Then

whilst viewing an

enter “Detail Set Up” option and set “AV3 Output” to “TV”.

unscrambled channel with a

• Check that the Decoder is not connected on the scart

decoder connected through

2/ 2.

the Scart connector

3/ 3.

S

Remote control does not

• Check that the Media Selector on the remote control is set to

GB

function.

the device you are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even

when the Media Selector has been set correctly. Enter the

necessary code set as explained in the “Remote Control

Configuration for VCR/DVD” chapter of this instruction

manual (see page 22).

• Replace the batteries.

The standby indicator on

• Contact your nearest Sony service centre.

the TV flashes.

If you continue to experience problems, have your TV serviced by qualified personnel.

Never open the casing yourself.

Additional Information

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