Sony KF-50SX100K: Troubleshooting

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GB

Problem

No picture (screen is dark), no sound.

Poor or no picture (screen is dark),

but good sound.

Poor picture quality when watching a 

RGB video source.

Good picture, no sound

No colour on colour programmes

Distorted picture when changing 

programmes or selecting teletext

Striped picture

Noisy picture when viewing TV channel

Remote control does not function

The lamp indicator   on the set

flashes.

The standby indicator 

 on the set 

flashes.

Additional Information

Additional Information

 Here are some simple solutions to the problems which may affect the picture and sound.

Troubleshooting

Solution

• Plug the set in.

• Press the

button on the front of the set.

• If the 

 indicator is on in red colour, press TV 

 button on the remote

 control.

• Check the aerial connection.

• Check that the selected video source is on.

• Turn the set off for 3 or 4 seconds and then turn it on again using the

  button on the front of the set.

• Using the MENU system, select the Picture Adjustment menu. Adjust the

brightness, contrast and colour balance levels.

• Press the 

 button repeatedly on the remote control until the RGB 

symbol 

 1 is displayed on the screen.

• Press the 

 +/- button on the remote control.

• Check that "Main" speaker is selected in the "Features" menu.

• Using the MENU system, select the Picture Adjustment menu. Adjust the

 colour 

balance.

• Turn off any equipment connected to the Scart connectors on the rear of

the set.

• Adjust the RF Atenuator (ATT). For details, please refer to the section

"Using the Further Programme Preset function".

• Adjust Fine Tuning (AFT) to obtain better picture reception. For details,  

please refer to the section "Using the Further Programme Preset function"

• Replace the batteries.

• Replace the lamp. For details please refer to the section “Replace the

Lamp”

• If you are changing the lamp without disconnecting the power cord, the

  standby indicator flashes. To continue changing the lamp, disconnect the

  power cord and wait for about 30 minutes.

• Check that the lamp cover is tightly attached.

• If you are not changing the lamp but the standby indicator flashes, contact

  your nearest Sony service centre.

• If you continue to have these problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

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