Sony KP-44PX2: Troubleshooting

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark) and no sound.

• Check the aerial connection.

• Plug the TV in and press the button on the front of the projection TV.

• If the standby indicator is on, press TV button on the remote control.

Poor or no picture (screen is dark), but good

• Using the menu system, select the “Picture Adjustment” menu and select “Reset” to

sound.

return to the factory settings.

No picture or no menu information from

• Check that the optional equipment is on and press the button repeatedly on the

equipment connected to the Scart connector.

remote control until the correct input symbol is displayed on the screen.

Good picture, no sound.

• Press the + button on the remote control.

• Check that “TV Speakers” is “On” in the “Sound Adjustment” menu.

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture Adjustment” menu and select “Reset” to

return to factory settings.

When you switch on the TV the last channel

• This is not a malfunction. Press the number buttons on the remote control to select the

you were watching before switching the TV

desired channel.

off does not appear.

Undefined picture with different colour on

• Adjust the colour registration. For more details, please refer to “Adjusting Colour

the outlines of the images.

Registration (Convergence)” section on page 10.

Noisy picture when viewing a TV channel.

• Using the menu system, select the “Manual Programme Preset” menu and adjust Fine

Tuning (AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction” option in the “Picture

Adjustment” menu and select “Auto” to reduce the noise in the picture.

No unscrambling or unstable picture whilst

• Using the menu system, select the “Features” menu. Then enter to “Detail Set Up”

viewing a scrambled channel with a decoder

option and set “AV3 Output” to “TV”.

connected through the Scart connector

• Check that the Decoder is not connected on the scart 2/ 2.

3/ 3.

S

Distorted picture when changing

• Turn off any equipment connected to the Scart connector on the rear of the projection

programmes or selecting teletext.

TV.

Wrong characters appear when viewing

• Using the menu system, enter to the “Language/Country” menu and select the

teletext.

country in which you operate the projection TV set. For Cyrillic languages, we

recommend to select Russia country in the case that your own country does not

appear in the list.

Wrong characters appear when viewing

• Use the menu system to enter the “Language/Country” menu (see page 14) and select

NexTView.

the same language that NexTView is broadcast in.

Brightness level of the picture is notoriously

• This is not a malfunction. After 5 minutes viewing the same teletext page and without

decreased when viewing a teletext page.

any button being pressed, the projection TV automatically decreases the brightness

level to avoid any damage to the picture tube. To reset the brightness level, press any

button of the remote control.

Remote control does not function.

• Check that the Media Selector on the remote control is set to the device you are using

(VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even when the Media Selector

has been set correctly. Enter the necessary code set as explained in the “Remote

Control Configuration for VCR/DVD” chapter on page 23.

• Replace the batteries.

The standby indicator on the projection

• Contact your nearest Sony service centre.

TV flashes.

If you continue to experience problems, have your projection TV serviced by qualified personnel.

Never open the casing yourself.

26

Additional Information