Sony KLV-27HR3: Troubleshooting
Troubleshooting: Sony KLV-27HR3
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem Possible solution
No picture
No picture (screen is dark) and no sound. • Check the aerial connection.
• Connect the TV to the mains, and press the power switch on the
top side of the TV set.
• If the (standby) indicator is on, press TV on the remote
control.
The TV turns off automatically. (The TV
• Check if the Sleep Timer is activated (page 27).
enters the standby mode.)
No picture or no menu information from
• Check that the optional equipment is on and press the /
equipment connected to the Scart
button repeatedly on the remote control until the correct input
connector.
symbol is displayed on the screen (page 31).
• Check the connection between the optional equipment and the TV.
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Poor picture/Unstable picture
Double images or ghosting. • Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appears on
• Check if the aerial is broken or bent.
the screen.
• Check if the aerial has reached the end of its serviceable life (3-5
years in normal use, 1-2 years at the seaside)
Dotted lines or stripes. • Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour programmes. • Using the menu system, select the “Picture Adjustment” menu and
select “Reset” to return to the factory settings (page 19).
• If you set the “Power Saving” function to “Reduce,” picture colours
may become dimmer (page 21).
Some tiny black points and/or bright
• The picture of the display is composed of pixels. Tiny black points
points on the screen.
and/or bright points (pixels) on the screen, do not indicate a
malfunction.
The picture is too bright.
• Using the menu system, select the “Picture Adjustment” menu and
select “Picture Mode” Then select the desired picture mode (page
18).
Picture (stripe) noise.
• Make sure that the aerial is connected.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
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Additional Information
33
Problem Possible solution
Stripe noise during playback/recording
• Video head interference. Keep your VCR away from the TV.
of a VCR.
• Leave a space of 30 cm between your VCR and the TV set to avoid
noise.
• Avoid installing your VCR in front or at the side of the TV set.
Poor or no picture (screen is dark), but
• Using the menu system, select the “Picture Adjustment” menu and
good sound.
select “Reset” to return to the factory settings (page 19).
Noisy picture when viewing a TV
• Using the menu system, select the “Manual Programme Preset”
channel.
option in the “Set Up” menu and adjust Fine Tuning (AFT) to
obtain better picture reception (page 26).
• Using the menu system, set the "Noise Reduction" option in the
“Picture Adjustment” menu to reduce the noise in the picture (page
19).
Distorted picture when changing
• Turn off any equipment connected to the Scart connector on the rear
programmes or selecting teletext.
of the TV set.
Cannot operate the menu
• If the item you want to select appears in a pale colour is because you
cannot select it.
Wrong characters appear when viewing
• Using the menu system, enter the “Country” option in the “Set Up”
teletext
menu and select the country in which you operate the TV set (page
23).
No sound/Noisy sound
Good picture, no sound. • Press the 2 +/- or
% (mute) on the remote control.
• Check that “TV Speakers” option is set to “On” in the “Features”
menu (page 22).
Audio noise.
• Make sure that the aerial is connected.
• Keep the aerial cable away from other connecting cables.
• Do not use 300-ohm twin lead cables as interference may occur.
• Communication problems may occur if the infrared communication
equipment (e.g. infrared cordless headphones) is used near the TV.
Please use headphones other than infrared cordless headphones,
move the infrared transceiver away from the TV until the noise is
eliminated, or move the transmitter and receiver of the infrared
communication equipment closer together.
• Using the menu system, select “Audio Filter” from the “Manual
Programme Preset” menu. Next select “Low” or “High” (see page
26).
Unable to receive a stereo or dual sound
• Check that the “Audio Filter” option in the “Manual Programme
broadcast
Preset” menu is set to “Off”.(see page 26).
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Additional Information
Problem Possible solution
Strange sound
The TV cabinet creaks. • Changes in room temperature sometimes causes the TV cabinet to
expand or contract, which can make slight noises. This does not
indicate a malfunction.
The TV buzzes. • There might be a surge sound when turning on the TV. This does
not indicate a malfunction.
Remote Control
Remote control does not function.
• Replace the batteries.
The (standby) or TV (power on)
• Contact your nearest Sony service centre.
indicators on the TV flashes
• If you continue to experience problems, have your TV serviced by qualified personnel.
• Never open the casing yourself.
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Additional Information
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Оглавление
- Introduction
- Safety Information
- Power Sources
- Installation and moving
- Precautions
- Overview & Installation
- Overview of Remote Control Buttons
- Overview of the TV Buttons and side Connectors
- Overview of the TV indicators
- Removing the Rear Cover
- Connecting the Aerial and VCR
- First Time Operation
- TV Functions
- The Picture Adjustment Menu
- The Sound Adjustment Menu
- The Features Menu
- The Set Up Menu
- The Manual Programme Preset Menu
- Other Functions
- Teletext
- Additional Information
- Viewing pictures from equipment connected to the TV
- Technical Specifications
- Troubleshooting
- Введение
- Общие правила техники безопасности
- Сеть питания
- Установка и переноска
- Меры предосторожности
- Описание и установка телевизора
- Описание кнопок пульта ДУ
- Описание кнопок телевизора и разъемов, находящихся сбоку от экрана
- Описание индикаторов телевизора
- Снятие задней крышки
- Подключение антенны и видеомагнитофона
- Первое включение
- Функции телевизора
- Меню "Настройка изображения"
- Меню "Настройка звука"
- Меню "Функции"
- Меню "Установка"
- Меню "Руч. настройка программ"
- Прочие функции
- Телетекст
- Дополнительные сведения
- Просмотр изображения с устройства, подключенного к телевизору
- Технические характеристики
- Поиск неисправностей
- Wprowadzenie
- Informacje bezpieczeństwa
- Zasilanie
- Instalacja i transport
- Zalecenia bezpieczeństwa
- Przegląd i instalacja
- Przegląd przycisków pilota
- Przegląd przycisków telewizora i gniazd bocznych
- Przegląd kontrolek telewizora
- Zdejmowanie osłony tylnej
- Podłączenie anteny i magnetowidu
- Uruchomienie telewizora po raz pierwszy
- Funkcje telewizora
- Menu "Regulacja obrazu"
- Menu "Regulacja dźwięku"
- Menu "Funkcje"
- Menu "Ustawianie"
- Menu "Programowanie ręczne"
- Inne funkcje
- Telegazeta
- Informacje dodatkowe
- Oglądanie obrazu z urządzeń podłączonych do telewizora
- Dane techniczne
- Problemy i ich usuwanie
- Introdução
- Informações de segurança
- Fontes de energia
- Instalação e transporte
- Precauções
- Descrição geral & Instalação
- Descrição geral dos botões do telecomando
- Descrição geral dos botões do televisor e das tomadas laterais
- Descrição geral dos indicadores do televisor
- Remoção da cobertura traseira
- Ligação da antena e do vídeo
- Primeira colocação em funcionamento
- Funções do Televisor
- Menú "Ajuste de Imagem"
- Menú "Ajuste do Som"
- Menú Especificações
- Menú Programar
- Menú "Sintonia Manual"
- Outras funções
- Teletexto
- Informação adicional
- Visualização de imagens de equipamentos opcionais
- Especificações Técnicas
- Solução de problemas