Sony STR-DE435: Troubleshooting

Additional Information

Additional Information

Additional Information

The station name does not appear in the display.

/ Press DISPLAY until the station name

Troubleshooting

appears.

If you experience any of the following difficulties while

Radio stations cannot be tuned in.

using the receiver, use this troubleshooting guide to

/ Check that the aerials are connected securely.

help you remedy the problem. Should any problem

Adjust the aerials and connect an outdoor

persist, consult your nearest Sony dealer.

aerial if necessary.

/ The signal strength of the stations is too weak

There’s no sound or only a very low-level sound is heard.

(when you tune in with automatic tuning).

/ Check that the speakers and components are

Use direct tuning.

connected securely.

/ No stations have been preset or the preset

/ Make sure you select the correct component

stations have been cleared (when you tune in

on the receiver.

with scanning preset stations). Preset the

/ Make sure you set the SPEAKERS selector

stations (see page 17).

correctly (see page 12).

No sound or only a very low-level sound is heard from

/ Press MUTING or MUTING on the remote if

the rear speakers.

the MUTING indicator turns on.

/ Select the appropriate centre mode (see page

/ The protective device on the receiver has been

10).

activated because of a short circuit

/ Adjust the speaker volume appropriately (see

(“PROTECTOR” flashes). Turn off the

page 10).

receiver, eliminate the short-circuit problem

/ Make sure you turn on the sound field

and turn on the power again.

surround mode function.

The left and right sounds are unbalanced or reversed.

No sound is heard from the centre speaker.

/ Check that the speakers and components are

/ Select the appropriate centre mode (see page

connected correctly and securely.

10).

/ Adjust the BALANCE control.

/ Adjust the speaker volume appropriately (see

page 10).

Severe hum or noise is heard.

/ Check that the speakers and components are

Surround effect cannot be obtained.

connected securely.

/ Make sure you turn on the sound field

/ Check that the connecting cords are away

function.

from a transformer or motor, and at least 3

/ Make sure that the front speakers are

meters (10 feet) away from a TV set or

connected to the SPEAKERS A terminal.

fluorescent light.

/ Make sure that SPEAKERS A and B buttons

/ Place your TV away from the audio

are depressed when two sets of front speakers

components.

are used.

/ Make sure you connect a ground wire to the

No picture or an unclear picture is seen on the TV screen.

aerial ground terminal.

/ Select the approriate function on the receiver.

/ The plugs and jacks are dirty. Wipe them

/ Place your TV away from the audio

with a cloth slightly moistened with alcohol.

components.

RDS isn’t working.

Recording cannot be made.

/ Make sure you're tuning an FM station.

/ Check that the components are connected

/ Select a stronger FM station.

correctly.

The appropriate display or information does not appear.

/ You cannot record audio from a programme

/ Contact the radio station and find out

source connected to the 5.1 CH/DVD jacks.

whether or not they actually provide the

The remote does not function.

service in question. If so, the service may be

temporarily out of service.

/ Point the remote at the remote sensor g on

the receiver.

The station, or programme source, was interrupted by

/ Remove the obstacles in the path of the

another station / the tuner automatically starts searching

remote and the receiver.

stations.

/ Replace both batteries in the remote with new

/ The EON function is working. Turn off EON

ones if they are weak.

when you don't want the current programme

interrupted.

/ Make sure you select the correct function on

the remote.

GB

27