Sony CPD-E530: Troubleshooting

x Letters and lines show red or blue shadows at the

edges

Troubleshooting

• Adjust the convergence.

x No picture

x A hum is heard right after the power is turned on

If the ! (power) indicator is not lit

• This is the sound of the auto-degauss cycle. When the power is

• Check that the power cord is properly connected.

turned on, the monitor is automatically degaussed for a few seconds.

• Check that the ! (power) switch is in the “on” position.

* If a second degauss cycle is needed, allow a minimum interval of

20 minutes for the best result. A humming noise may be heard, but this is

The ! (power) indicator is orange

not a malfunction.

• Check that the video signal cable is properly connected and all plugs

are firmly seated in their sockets.

• Check that the INPUT switch setting is correct.

On-screen messages

• Check that the HD15 video input connector’s pins are not bent or

pushed in.

• Check that the computer’s power is “on”.

IIONNFORMAT

MON I I I NGS WORKTOR

• The computer is in power saving mode. Try pressing any key on the

I

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2:NO

S

GNALI

computer keyboard or moving the mouse.

ACT

I VATE

BY

COMPUTER

W

CHECK

S GNAL CABLEI

R

• Check that the graphic board is completely seated in the proper bus

CHECK

I NPUT SELECTOR

G

slot.

B

If the ! (power) indicator is green or flashing orange

• Use the Self-diagnosis function.

1 If “NO SIGNAL” appears:

x Picture flickers, bounces, oscillates, or is scrambled

This indicates that no signal is input from the selected connector.

• Isolate and eliminate any potential sources of electric or magnetic

2 Shows the currently selected connector.

fields such as other monitors, laser printers, electric fans, fluorescent

3 Shows the remedies.

lighting, or televisions.

• Move the monitor away from power lines or place a magnetic shield

• If ACTIVATE BY COMPUTER appears on the screen, try

near the monitor.

pressing any key on the computer or moving the mouse, and

• Try plugging the monitor into a different AC outlet, preferably on a

confirm that your computer’s graphic board is completely seated

different circuit.

in the correct bus slot.

• Try turning the monitor 90° to the left or right.

• If CHECK SIGNAL CABLE appears on the screen, check that

• Check your graphics board manual for the proper monitor setting.

the monitor is correctly connected to the computer.

• Confirm that the graphics mode and the frequency of the input signal

• If CHECK INPUT SELECTOR appears on the screen, try

are supported by this monitor (see “Preset mode timing table” on

page i). Even if the frequency is within the proper range, some

changing the input signal.

graphics board may have a sync pulse that is too narrow for the

monitor to sync correctly.

IIONNFORMAT

• Adjust the computer’s refresh rate (vertical frequency) to obtain the

MON I I I NGS WORKTOR

I1:.200 0 /kHz 85Hz

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best possible picture.

OUT OF SCAN

RANGE

W

R

x Picture is fuzzy

CHANGE

S GNAL TIIINGM

G

B

• Adjust the contrast, brightness, and PICTURE EFFECT.

• Degauss the monitor.*

• Adjust the degree of moire cancellation until the moire is minimal,

1 If “OUT OF SCAN RANGE” appears:

or set CANCEL MOIRE to OFF.

This indicates that the input signal is not supported by the monitor’s

x Picture is ghosting

specifications.

• Eliminate the use of video cable extensions and/or video switch

2 Shows the input signal frequency.

boxes.

3 Shows the remedies.

• Check that all plugs are firmly seated in their sockets.

CHANGE SIGNAL TIMING appears on the screen. If you are

x Picture is not centered or sized properly

replacing an old monitor with this monitor, reconnect the old

• Perform the Auto Size Center function.

• Adjust the size or centering. Note that with some input signals and/

monitor. Then adjust the computer’s graphic board so that the

or graphics board the periphery of the screen is not fully utilized.

horizontal frequency is between 30 – 117 kHz, and the vertical

• Just after turning on the power switch, the size/center may take a

frequency is between 48 – 170 Hz.

while to adjust properly.

x Edges of the image are curved

• Adjust the geometry.

x Wavy or elliptical pattern (moire) is visible

• Adjust the degree of moire cancellation until the moire is minimal.

• Change your desktop pattern.

x Color is not uniform

• Degauss the monitor.* If you place equipment that generates a

magnetic field, such as a speaker, near the monitor, or if you change

the direction the monitor faces, color may lose uniformity.

• Adjust the landing.

x White does not look white

• Adjust the color temperature.

x Monitor buttons do not operate ( appears on the

screen)

• If the control lock is set to ON, set it to OFF.

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