Sony KDL-32U2000: Troubleshooting

PC Input Signal Reference Chart

Horizontal

Vertical

Signals Horizontal (Pixel) Vertical (Line)

Standard

frequency (kHz)

frequency (Hz)

VGA 640 480 31.5 60 VGA

SVGA 800 600 37.9 60 VESA Guidelines

XGA 1024 768 48.4 60 VESA Guidelines

WXGA 1280 768 47.4 60 VESA

1280 768 47.8 60 VESA

• This TV’s PC input does not support Sync on Green or Composite Sync.

• This TV’s PC input does not support interlaced signals.

• This TV’s PC input supports signals in the above chart with a 60 Hz vertical frequency. For other signals, you will see the

message “NO SYNC”.

Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Measure how long the 1 (standby) indicator flashes and stops flashing.

For example, the indicator flashes for two seconds, stops flashing for one second, and flashes for two seconds.

2 Press 1 on the TV (top side) to switch it off, disconnect the mains lead, and inform your dealer or

Sony service centre of how the indicator flashes (duration and interval).

When it is not flashing

1 Check the items in the tables below.

2 If the problem still persists, have your TV serviced by qualified service personnel.

Picture

Problem Cause/Remedy

Additional Information

No picture (screen is dark) and

• Check the aerial connection.

no sound

• Connect the TV to the mains, and press 1 on the TV (top side).

•If the 1 (standby) indicator lights up in red, press "/1.

No picture or no menu

• Check that the optional equipment is on and press / repeatedly until

information from equipment

the correct input symbol is displayed on the screen.

connected to the scarts or

• Check the connection between the optional equipment and the TV.

HDMI IN socket

• When connecting any equipment to the HDMI IN 6 socket or when

changing the resolution, some dots can appear blinking on the screen for a

few seconds. HDMI signal decoding is in progress and it does not indicate a

malfunction.

Double images or ghosting

• Check aerial/cable connections.

• Check the aerial location and direction.

Only snow and noise appear

• Check if the aerial is broken or bent.

on the screen

• Check if the aerial has reached the end of its serviceable life (three to five

years in normal use, one to two years at the seaside).

Distorted picture (dotted lines

• Keep the TV away from electrical noise sources such as cars, motorcycles,

or stripes)

hair-dryers or optical equipment.

• When installing optional equipment, leave some space between the optional

equipment and the TV.

• Make sure that the aerial is connected using the supplied coaxial cable.

• Keep the aerial cable away from other connecting cables.

25

GB