Sony HDPS-M1: Troubleshooting

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Troubleshooting

In addition to this section, refer to the operating instructions of the unit and the

documentation of your computer.

Symptom Cause/remedy

The unit does not start. c The internal battery may be depleted. Connect

the AC power adapter and charge the battery.

The unit turns off

c When the unit is used stand-alone, it turns off

unexpectedly.

automatically after remaining idle for five

minutes, whether operating on internal power or

through the AC power adapter. Restart the unit.

With Windows 2000 or

c Make sure that the “USB Mass Storage Device”

Windows Me, the drive icon of

is not displayed as a in the “Device

the unit does not appear in the

Manager”. If it is, delete it, disconnect the USB

“My Computer” window.

cable from your computer, and then reconnect it.

c Contact your dealer or an authorized service

The (hard disk) indicator is

center.

lit green and the COPY button

is lit yellow or red.

Technical Support

For customers in Europe

Refer to “Customer Support and Service” of the European guarantee

certificate.

GB

7

2-109-917-31(1)

HDPS-M1