Sony KV-DB29: x Troubleshooting

x Troubleshooting

If you find any problem while viewing your TV, you can either use the “Factory

Settings” function or check the Troubleshooting guide below. If the problem

persists, contact your Sony dealer.

“Factory Settings” function

Press the WEGA GATE button. Choose “Settings” and go to “Setup” ( ) menu.

From “Setup” menu, select “Factory Settings”. Then select “Yes” and press

. Your

TV will go blank for a few seconds, then the “Initial Setup” menu will appear. Your

TV will be set to factory settings, but certain problems may be solved.

Symptom Solutions

Snowy picture,

• Check the antenna cable and connection on the TV, VCR and at the wall

noisy sound

(see page 28).

• Check the antenna setup. Contact a Sony dealer for advice.

• Display the “Channel Setup” menu and select “Manual Program” to preset

the channel again (see page 25).

• Display the “Channel Setup” menu and set the “Signal Booster” to “Auto”

from “Manual Program” (see page 25).

• Try using an external booster.

Distorted picture,

• Turn off or disconnect the external booster if it is in use.

noisy sound

• Display the “Channel Setup” menu and set the “Signal Booster” to “Off”

from “Manual Program”(see page 25).

Good picture,

• Display the “Channel Setup” menu and select the appropriate

noisy sound

“TV System” from “Manual Program” (see page 25).

No picture,

• Check the power cord, antenna and VCR connections (see page 28).

no sound

• Press ?/1 (power) to turn on the TV (see page 9).

• Press ! (main power) on the TV to turn off the TV for about five seconds,

then turn it on again (see page 8).

Good picture,

• Press 2 + to increase the volume level (see page 10).

no sound

• Press to cancel the muting (see page 9).

Dotted lines or

• Do not use a hair dryer or other equipment near the TV.

stripes

• Check the antenna setup. Contact a Sony dealer for advice.

Double images or

• Use the fine tuning (“Fine”) function (see page 25).

“ghosts”

• Check the antenna setup. Contact a Sony dealer for advice.

• Turn off or disconnect the external booster if it is in use.

No color

•

Display the “Picture” menu and select “Custom” from “Picture Mode”, then

adjust the “Color” level from “Picture Adjustment” (see page 20).

• Display the “Setup” menu and check the “Color System” setting

(usually set this to “Auto”) (see page 27).

• Check the antenna setup. Contact a Sony dealer for advice.

Picture slant

• Keep external speakers or other electrical equipment away from the TV.

• Display the “Picture Position” under “Setup” menu, then adjust “Picture

Rotation” and “Picture V-Position” so that the picture is aligned to the TV

screen (see page 26).

30 Additional Information