Sony KV-32CS71K: Troubleshooting

32CS71 K GB.fm Page 22 Wednesday, February 16, 2005 2:16 PM

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem Suggested Remedy

No picture (screen is dark), and no sound. • Check the aerial connection.

• Plug the TV in and press the button on the front of

the TV.

• If the standby indicator is on press the button

or a numbered button on the remote control.

Poor or no picture (screen is dark), but good

• Using the MENU system, select the “Picture

sound.

Adjustment“ display and select “RESET“ to return to

the factory settings.

No picture or menu information from equipment

• Check that the optional equipment is on, and press

connected to the Scart socket.

the button of the remote control repeatedly until

the correct input symbol is displayed on screen.

Good picture, no sound. • Press the button on the remote control.

• Check that “TV Speakers” is “On” in the “Detail Set

Up” menu.

• Check the Headphones are not connected.

No colour on colour programmes. • Using the MENU system, select the “Picture

Adjustment“ and select “RESET“ to return to the

factory settings.

Distorted picture when changing programmes or

• Turn off any equipment connected to the scart

selecting Teletext.

connectors on the rear of the TV.

Wrong characters appear when viewing teletext. • Using the menu system, display the “Language/

Country” menu and select the country in which you

are operating the TV set.

Picture slanted. • Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant.

Snowy picture when viewing a TV channel. • Using the menu system, select the “Manual

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select “Auto”

to reduce the noise in the picture.

No unscrambled picture whilst viewing un

• Using the menu system, display the “Set Up” menu.

unscrambled channel with a decoder connected

Then select the “Detail Set Up” option and set “AV3

through the scart connector 3/ 3.

S

Output” to “TV”.

• Check that the decoder is not connected to the 2/

2 scart socket.

Remote control does not function. • Replace the batteries.

The standby indicator on the TV flashes. • Contact your nearest Sony service centre.

• If you continue to have problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

22 Troubleshooting