Sony KV-29LS35K: Troubleshooting

01GBKV29LS35K.fm-OK Page 22 Monday, April 9, 2001 4:38 PM

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark) and no

• Check the aerial connection.

sound.

• Plug the TV in and press the button on the front of

TV.

• If the standby indicator is on, press TV button on

the remote control.

Poor or no picture (screen is dark), but

• Using the menu system, select the “Picture

good sound.

Adjustment” menu and select “Reset” to return to the

factory settings.

No picture or no menu information

• Check that the optional equipment is on and press the

from equipment connected to the Scart

button repeatedly on the remote control until the

connector.

correct input symbol is displayed on the screen.

Good picture, no sound.

• Press the +/- button on the remote control.

• Check that “TV Speakers” is “On” on the “Sound

Adjustment” menu.

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to

factory settings.

Distorted picture when changing

• Turn off any equipment connected to the Scart

programmes or selecting teletext.

connector on the rear of the TV.

Wrong characters appear when

• Using the menu system, enter to the “Language/Country”

viewing teletext.

menu and select the country in which you operate the TV

set. For Cyrillic languages, we recommend to select Russia

country in the case that your own country does not appear

in the list.

Picture slanted

• Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant.

Noisy picture when viewing a TV

• Using the menu system, select the “Manual

channel.

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select

“Auto” to reduce the noise in the picture.

No unscrambling or unstable picture

• Using the menu system, select the “Set Up” menu. Then

whilst viewing a scrambling channel

enter to “Detail Set Up” option and set “AV2 Output” to

with a decoder connected through the

“TV”.

Scart connector :2/q.

Remote control does not function.

• Check that Media Selector on the remote control is selected

on the mode according to the device you are using (VCR,

TV or DVD).

• In the case that remote control does not work for VCR or

DVD even Media Selector has been switched correctly,

introduce the necessary code set as it is explained on

“Remote Control Configuration for VCR/DVD” chapter

of this instruction manual.

• Replace the batteries.

• Contact your nearest Sony service centre.

The standby indicator on the TV

flashes.

In case of problems, have your TV serviced by qualified personnel. Never open the

casing yourself.

22

Additional Information