Sony KV-32LS60K: Troubleshooting

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark) and no

• Check the aerial connection.

sound.

• Plug the TV in and press the button on the front of

the TV.

• If the standby indicator is on, press TV button on

the remote control.

Poor or no picture (screen is dark), but

• Using the menu system, select the “Picture

good sound.

Adjustment” menu and select “Reset” to return to the

factory settings.

No picture or no menu information

• Check that the optional equipment is on and press the

from equipment connected to the Scart

button repeatedly on the remote control until the

connector.

correct input symbol is displayed on the screen.

Good picture, no sound.

• Press the + button on the remote control.

• Check that “TV Speakers” is “On” in the “Detail Set Up”

menu.

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to

factory settings.

Distorted picture when changing

• Turn off any equipment connected to the Scart

programmes or selecting teletext.

connector on the rear of the TV.

Wrong characters appear when

• Using the menu system, enter to the “Language/Country”

viewing teletext.

menu and select the country in which you operate the TV

set. For Cyrillic languages, we recommend to select Russia

country in the case that your own country does not appear

in the list.

Picture slanted

• Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant.

Noisy picture when viewing a TV

• Using the menu system, select the “Manual

channel.

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select

“Auto” to reduce the noise in the picture.

No unscrambling or unstable picture

• Using the menu system, select the “Set Up” menu. Then

whilst viewing a scrambled channel

enter to “Detail Set Up” option and set “AV3 Output” to

with a decoder connected through the

“TV”.

Scart connector

3/ 3.

S

• Check that the Decoder is not connected on the scart

2/ 2.

Remote control does not function.

• Check that the Media Selector on the remote control is set

to the device you are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD

even when the Media Selector has been set correctly. Enter

the necessary code set as explained on “Remote Control

Configuration for VCR/DVD” chapter of this instruction

manual.

• Replace the batteries.

The standby indicator on the TV

• Contact your nearest Sony service centre.

flashes.

If you continue to experience problems, have your TV serviced by qualified personnel.

Never open the casing yourself.

22

Additional Information