Sony KV-29CL10K: Troubleshooting

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark) and no

•Check the aerial connection.

sound.

• Plug the TV in and press the button on the front of

the TV.

•If the standby indicator is on, press button on

the remote control.

Poor or no picture (screen is dark),

•Using the menu system, select the “Picture

but good sound.

Adjustment” menu and select “Reset” to return to the

factory settings (see page 10).

No picture or no menu information

•Check that the optional equipment is on and press the

from equipment connected to the

button repeatedly on the remote control until the

Scart connector.

correct input symbol is displayed on the screen (see

page 19).

Good picture, no sound.

• Press the + button on the remote control.

• Check that “TV Speakers” is “On” on the “Sound

Adjustment” menu (see page 11).

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to

GB

factory settings (see page 10).

Distorted picture when changing

• Turn off any equipment connected to the Scart

programmes or selecting teletext.

connector on the rear of the TV.

Wrong characters appear when

• Using the menu system, enter to the “Language/

viewing teletext.

Country” (see page 12) menu and select the country in

which you operate the TV set. For Cyrillic languages,

we recommend selecting Russia country if your own

country does not appear in the list.

Picture slanted

• Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant (see page 16).

Noisy picture when viewing a TV

• Using the menu system, select the “Manual

channel.

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception (see page 14).

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select

“Auto” to reduce the noise in the picture (see page 15).

No unscrambled picture whilst

• Using the menu system, select the “Set Up” menu.

viewing un unscrambled channel

Then enter to “Detail Set Up” option and set “AV2

with a decoder connected through

Output” to “TV” (see page 15).

the Scart connector :2/q.

Remote control does not function.

• Replace the batteries.

The standby indicator on the TV

• Contact your nearest Sony service centre.

flashes.

If you continue to experience problems, have your TV serviced by qualified personnel.

Never open the casing yourself.

Additional Information

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