Sony KV-21LS30K: Troubleshooting

Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

Solution

No picture (screen is dark) and no

•Check the aerial connection.

sound.

• Plug the TV in and press the button on the front of

TV.

•If the standby indicator is on, press button on

the remote control.

Poor or no picture (screen is dark),

•Using the menu system, select the “Picture

but good sound.

Adjustment” menu and select “Reset” to return to the

factory settings.

No picture or no menu information

•Check that the optional equipment is on and press the

from equipment connected to the

button repeatedly on the remote control until the

Scart connector.

correct input symbol is displayed on the screen.

Good picture, no sound.

• Press the +/- button on the remote control.

• Check that “TV Speakers” is “On” on the “Sound

Adjustment” menu.

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to

GB

factory settings.

Distorted picture when changing

• Turn off any equipment connected to the Scart

programmes or selecting teletext.

connector on the rear of the TV.

Wrong characters appear when

• Using the menu system, enter to the “Language/

viewing teletext.

Country” menu and select the country in which you

operate the TV set. For Cyrillic languages, we

agreement to select Russia country in the case that your

own country does not appear in the list.

Picture slanted

• Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant.

Noisy picture when viewing a TV

• Using the menu system, select the “Manual

channel.

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select

“Auto” to reduce the noise in the picture.

No unscrambling or unstable picture

• Using the menu system, select the “Set Up” menu.

whilst viewing a scrambling channel

Then enter to “Detail Set Up” option and set “AV2

with a decoder connected through

Output” to “TV”.

the Scart connector

:2/q.

Remote control does not function.

• Replace the batteries.

The standby indicator on the TV

• Contact your nearest Sony service centre.

flashes even though the “On Timer”

function is not in use.

In case of problems, have your TV serviced by qualified personnel. Never open the

casing yourself.

Additional Information

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