Sony KV-SW252: x Troubleshooting
x Troubleshooting: Sony KV-SW252
x Troubleshooting
If you find any problem while viewing your TV, you can either use the “Factory
Settings” function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
“Factory Settings” function
Press the WEGA GATE button. Choose “Settings” and go to “Setup” (
) menu.
From “Setup” menu, select “Factory Settings”. Then select “Yes” and press .
Your TV will go blank for a few seconds, then the “Initial Setup” menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Symptom Solutions
Snowy picture,
• Check the antenna cable and connection on the TV, VCR and at the wall
noisy sound
(see page 22).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the “Channel Setup” menu and select “Manual Program” to preset
the channel again (see page 20).
• Display the “Channel Setup” menu and set the “Signal Booster” to “Auto”
from “Manual Program” (see page 20).
• Try using an external booster.
Distorted picture,
• Turn off or disconnect the external booster if it is in use.
noisy sound
• Display the “Channel Setup” menu and set the “Signal Booster” to “Off”
from “Manual Program”(see page 20).
Good picture,
• Display the “Channel Setup” menu and select the appropriate
noisy sound
“TV System” from “Manual Program” (see page 20).
No picture,
• Check the power cord, antenna and VCR connections (see page 22).
no sound
• Press ?/1 (power) to turn on the TV (see page 9).
• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 8).
• Press 2 + to increase the volume level (see page 9).
Good picture,
no sound
• Press
to cancel the muting (see page 9).
Dotted lines or
• Do not use a hair dryer or other equipment near the TV.
stripes
• Check the antenna setup. Contact a Sony dealer for advice.
Double images or
• Use a highly directional antenna.
“ghosts”
• Use the fine tuning (“Fine”) function (see page 20).
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
No color
•
Display the “Picture” menu and select “Custom” from “Picture Mode”, then
adjust the “Color” level from “Picture Adjustment” (see page 17).
• Display the “Setup” menu and check the “Color System” setting
(usually set this to “Auto”) (see page 21).
• Check the antenna setup. Contact a Sony dealer for advice.
24 Additional Information
Symptom Solutions
Picture slant
• Keep external speakers or other electrical equipment away from the TV.
• Display the “Picture Position” under “Setup” menu, then adjust “Picture
Rotation” and “Picture V-Position” so that the picture is aligned to the TV
screen (see page 21).
Abnormal color
• Keep external speakers or other equipment away from the TV. Do not
patches
move the TV while the TV is turned on. Press ! (main power) on the TV
to turn off the TV for about 15 minutes, then turn it on again to
demagnetize the TV.
TV cannot receive
• Check the antenna cable and connection on the TV, VCR and at the wall
stereo broadcast
(see page 22).
sound
• Check the antenna setup. Contact a Sony dealer for advice.
or
Stereo broadcast
sound switches
on and off or is
distorted.
Teletext display is
• Check the antenna cable and connection on the TV, VCR and at the wall
incomplete
(see page 22).
(snowy picture or
• Check the antenna setup. Contact a Sony dealer for advice.
double images).
• Display the “Channel Setup” menu and set the “Signal Booster” to “Auto”
from “Manual Program” (see page 20).
• Try using an external booster.
• Use the fine tuning (“Fine”) function (see page 20).
TV cannot receive
• Connect a separate FM antenna and the TV channel source through an
FM radio station.
antenna selector (switch) to your TV (see page 22).
The 1 (standby)
• Count the number of times the 1 (standby) indicator flashes.
indicator on your
Press ! (main power) to turn off your TV. Contact your nearest Sony
TV flashes red
service center.
several times after
every three
seconds.
The TV screen
• The “Signal Booster” is functioning to detect a weak signal. This does not
sometimes goes
indicate a malfunction.
blank for
slightly longer
than usual
during channel
change.
TV cabinet creaks.
• Changes in room temperature sometimes make the TV cabinet expand or
contract, causing a noise. This does not indicate a malfunction.
A small “boom”
• The TV’s demagnetizing function is working. This does not indicate a
sound is heard
malfunction.
when the TV is
turned on.
Additional Information
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