Sony KV-29XL71K: Troubleshooting

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem Suggested Remedy

No picture (screen is dark), and no sound. • Check the aerial connection.

• Plug the TV in and press the button on the front of the TV.

• If the standby indicator is on press the button or a

numbered button on the remote control.

Poor or no picture (screen is dark), but good sound. • Using the MENU system, select the “Picture

Adjustment“ display and select “RESET“ to return to the

factory settings.

No picture or menu information from equipment

• Check that the optional equipment is on, and press the

connected to the Scart socket.

button of the remote control repeatedly until the correct input

symbol is displayed on screen.

Good picture, no sound. • Press the button on the remote control.

• Check that “TV Speakers” is “On” in the “Detail Set Up”

menu.

• Check the Headphones are not connected.

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No colour on colour programmes. • Using the MENU system, select the “Picture Adjustment“

and select “RESET“ to return to the factory settings.

Distorted picture when changing programmes or

• Turn off any equipment connected to the scart connectors on

selecting Teletext.

the rear of the TV.

Wrong characters appear when viewing teletext. • Using the menu system, display the “Language/Country”

menu and select the country in which you are operating the

TV set. For cyrillic languages, we recommend selecting

‘Russia’ if your own country does not appear in the list.

Picture slanted. • Using the menu system, select the “Picture Rotation” option

in the “Detail Set Up” menu to correct the picture slant.

Snowy picture when viewing a TV channel. • Using the menu system, select the “Manual Programme

Preset” menu and adjust Fine Tuning (AFT) to obtain better

picture reception.

• Using the menu system, select the “Noise Reduction” option

in the “Detail Set Up” menu and select “Auto” to reduce the

noise in the picture.

No unscrambled picture whilst viewing un

• Using the menu system, display the “Set Up” menu. Then

unscrambled channel with a decoder connected

select the “Detail Set Up” option and set “AV3 Output” to

through the scart connector 3/ 3.

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“TV”.

• Check that the decoder is not connected to the 2/ 2

scart socket.

Remote control does not function. • Replace the batteries.

The standby indicator on the TV flashes. • Contact your nearest Sony service centre.

• If you continue to have problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

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