Sony STR-DE345: Troubleshooting

Additional Information

The station name does not appear in the display.

Troubleshooting

, Press DISPLAY until the station name

appears.

If you experience any of the following difficulties while

Radio stations cannot be tuned in.

using the receiver, use this troubleshooting guide to

, Check that the aerials are connected securely.

help you remedy the problem. Should any problem

Adjust the aerials and connect an outdoor

persist, consult your nearest Sony dealer.

aerial if necessary.

, The signal strength of the stations is too weak

There’s no sound or only a very low-level sound is heard.

(when you tune in with automatic tuning).

, Check that the speakers and components are

Use direct tuning.

connected securely.

, No stations have been preset or the preset

, Make sure you select the correct component

stations have been cleared (when you tune in

on the receiver.

with scanning preset stations). Preset the

, Make sure you set the SPEAKERS button to

stations (see page 14).

ON.

No sound or only a very low-level sound is heard from

, Press MUTING if the MUTING indicator

the rear speakers.

turns on.

, Select the appropriate centre mode (see page

, The protective device on the receiver has been

19).

activated because of a short circuit

, Adjust the speaker volume appropriately (see

(“PROTECT” flashes). Turn off the receiver,

page 20).

eliminate the short-circuit problem and turn

, Make sure you turn on the sound field

on the power again.

surround mode function.

The left and right sounds are unbalanced or reversed.

No sound is heard from the centre speaker.

, Check that the speakers and components are

, Select the appropriate centre mode (see page

connected correctly and securely.

19).

, Adjust the balance (see page 11).

, Adjust the speaker volume appropriately (see

Severe hum or noise is heard.

page 20).

, Check that the speakers and components are

Surround effect cannot be obtained.

connected securely.

, Make sure you turn on the sound field

, Check that the connecting cords are away

function.

from a transformer or motor, and at least

, Make sure that the SPEAKERS button is

3 meters (10 feet) away from a TV set or

depressed.

fluorescent light.

No picture or an unclear picture is seen on the TV screen.

, Place your TV away from the audio

, Select the approriate function on the receiver.

components.

, Place your TV away from the audio

, Make sure you connect a ground wire to the

components.

aerial ground terminal.

, The plugs and jacks are dirty. Wipe them

Recording cannot be made.

with a cloth slightly moistened with alcohol.

, Check that the components are connected

correctly.

RDS isn’t working.

, You cannot record audio from a programme

, Make sure you're tuning an FM station.

source connected to the 5.1 CH/DVD jacks.

, Select a stronger FM station.

The remote does not function.

The appropriate display or information does not appear.

, Point the remote at the remote sensor g on

, Contact the radio station and find out

the receiver.

whether or not they actually provide the

service in question. If so, the service may be

, Remove the obstacles in the path of the

temporarily out of service.

remote and the receiver.

, Replace both batteries in the remote with new

The station, or programme source, was interrupted by

ones if they are weak.

another station / the tuner automatically starts searching

, Make sure you select the correct function on

stations.

, The EON function is working. Turn off EON

the remote.

when you don't want the current programme

interrupted.

GB

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