Sony KV-32FX68K: Troubleshooting

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem Solution

No picture (screen is dark) and no

• Check the aerial connection.

sound.

• Plug the TV in and press the ! button on the front of the

TV.

• If the standby indicator 1 is on, press TV I/1 button on

the remote control.

Poor or no picture (screen is dark),

• Using the menu system, select the “Picture Adjustment” menu

but good sound.

and select “Reset” to return to the factory settings.

No picture or no menu information

• Check that the optional equipment is on and press the t

from equipment connected to the

button repeatedly on the remote control until the correct input

Scart connector.

symbol is displayed on the screen.

Good picture, no sound.

• Press the 2+ button on the remote control.

• Check that “TV Speakers” is “On” in the “Detail Set Up”

menu.

• Check that headphones are not connected.

No colour on colour programmes.

• Using the menu system, select the “Picture Adjustment” menu

and select “Reset” to return to factory settings.

Distorted picture when changing

• Turn off any equipment connected to the Scart connector on

programmes or selecting teletext.

the rear of the TV.

Picture slanted

• Using the menu system, select the “Picture Rotation” option in

the “Detail Set Up” menu to correct the picture slant.

Noisy picture when viewing a TV

• Using the menu system, select the “Manual Programme

channel.

Preset” menu and adjust Fine Tuning (AFT) to obtain better

picture reception.

• Using the menu system, select the “Noise Reduction” option in

the “Detail Set Up” menu and select “Auto” to reduce the

noise in the picture.

No unscrambling or unstable picture

• Using the menu system, select the “Set Up” menu. Then enter

whilst viewing a scrambled channel

to “Detail Set Up” option and set “AV3 Output” to “TV”.

with a decoder connected through

the Scart connector i3/r3.

• Check that the decoder is not connected on the scart

i2/ 2.

Remote control does not function.

• Check that the Media Selector on the remote control is set to

the device you are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even

when the Media Selector has been set correctly. Enter the

necessary code set as explained on “Remote Control

Configuration for VCR/DVD” chapter of this instruction

manual.

• Replace the batteries.

The standby indicator 1 on the TV

• Contact your nearest Sony service centre.

flashes.

If you continue to experience problems, have your TV serviced by qualified personnel.

Never open the casing yourself.

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Additional Information