Pioneer HTP-SB300: Additional information

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Additional information 06

Chapter 6

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Additional information

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Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is

something wrong with this component, check the points below. Take a look at the other

components and electrical appliances being used, because sometimes the problem may lie there.

If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer

authorized independent service company to carry out repair work.

•

If the unit does not operate normally due to external effects such as static electricity disconnect

the power plug from the outlet and insert again to return to normal operating conditions.

Problem Remedy

The power does not turn on.

• Disconnect the power plug from the outlet, and insert again.

The system suddenly

• After about a minute (you won’t be able to switch the unit on during this

switches off.

time), switch the system back on. If the message persists, call a Pioneer

authorized independent service company.

No sound is output when a

• Make sure the component is connected correctly (refer to Connecting

function is selected.

up on page 11).

• Press MUTE on the remote control to turn muting off.

No image is output when a

•

Make sure the component is connected correctly (refer to

Connecting up

function is selected.

on page 11

).

• Select the correct component (use the INPUT SELECT buttons).

• The video input selected on the TV monitor is incorrect. Refer to the

instruction manual supplied with the TV.

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Subwoofer sound is

• If another electronic device (cordless phone, Bluetooth wireless

intermittent.

technology device, wireless LAN, microwave oven, etc.) using the same

frequency (2.4 GHz) is operating nearby, change its location.

• The high frequency range utilized by this device for signal transmission

possesses the same characteristics of straight-line transmission,

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reflection, refraction, defraction, and interference as ordinary light waves.

As a result, the efficiency of signal transmission may vary depending on

the location, resulting in broken or interrupted sound. In such cases, try

changing the installation location or conditions.

• If signal transmission is ineffective due to excessive distance between

the main unit and subwoofer, try placing the subwoofer closer to the

main unit.

• When using the system in an area subject to frequent static or

electrical noise, try changing the subwoofer’s installation location.

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Additional information06

Problem Remedy

No sound from subwoofer. • The Dolby Digital or DTS source you are listening to may not have an

LFE channel.

• Switch the

LFE ATT (LFE Attenuate)

on page 24 to

LFEATT 0

or

LFEATT 10

.

•

Transmission qualities may vary due to the presence of obstacles or

reflective objects in the signal path. Try changing the position or

orientation of the subwoofer.

•

The main unit and the subwoofer in this set act as a pair, and are

designed to recognize each other specifically. Signal transmission is not

possible when a main unit or subwoofer from another set is used.

•

The subwoofer may not emit sound when playing music that lacks a

continuing low bass range.

•

Perform pairing of the main unit and subwoofer (refer to page 7).

Noise during playback of a

• Move the cassette deck away from your system, until the noise

cassette deck.

disappears.

No sound is output or a

•

Set the digital volume level of the player to full, or to the neutral position.

noise is output when

• Make sure the player’s settings are correct and/or the DTS signal out is

software with DTS is played

on. Refer to the instruction manual supplied with the DVD player.

back.

During a playback search,

• This is not a malfunction, but be sure to turn the volume down to

noise is output from a DTS

prevent the output of loud noise from your speakers.

compatible CD player.

Can’t operate the remote

• Replace the batteries (refer to page 19).

control.

• Operate within 7 m, 30° of the remote sensor (refer to page 19).

• Remove the obstacle or operate from another position.

• Avoid exposing the remote sensor on the front panel to direct light.

The display is dark or off. • Press DIMMER on the control repeatedly to return to the default.

HDMI

Symptom Remedy

No picture or sound. • If the problem still persists when connecting your HDMI component

directly to your monitor, please consult the component or monitor manual

or contact the manufacturer for support.

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Additional information 06

Symptom Remedy

English Deutsch Italiano Español

No picture. •

Depending in the output settings of the source component, it may be

outputting a video format that can’t be displayed. Change the output settings

of the source, or connect your source component directly to TV using the

component or composite video jacks.

•

This system is HDCP-compatible. Check that the components you are

Français

connecting are also HDCP-compatible. If they are not, please

connect your

source component directly to TV using the component or composite video

jacks

.

•

Depending on the connected source component, it’s possible that it will not

work with this system (even if it is HDCP-compatible). In this case,

connect your

source component directly to TV using the component or composite video

jacks

.

•

If video images do not appear on your TV or flat screen TV, try adjusting

the resolution, DeepColor or other setting for your component.

TM

•

To output signals in DeepColor, use an HDMI cable (High Speed HDMI

Cable) to connect this system to a component or TV with the DeepColor

feature.

No sound, or sound

•

If you’ve made separate connections for audio, make sure you have assigned

suddenly ceases.

the analog/digital jack(s) to the corresponding HDMI input for the component.

• Check the audio output settings of the source component.

• Check that the Audio Parameter setting is set to HDMI AMP/THRU (refer

to page 24).

•

If the component is a DVI device, use a separate connection for the audio.

1

Important information regarding

Configuration

Connect your HDMI-equipped component

the HDMI connection

directly to the display using an HDMI cable.

There are cases where you may not be able to

Then use the most convenient connection

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route HDMI signals through this system (this

(digital is recommended) for sending audio to

depends on the HDMI equipped component

the system. See the operating instructions for

you are connecting-check with the

more on audio connections. Set the display

manufacturer for HDMI compatibility

volume to minimum when using this

information).

configuration.

If you aren’t receiving HDMI signals properly

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through this system (from your component),

please try the following configuration when

connecting up.

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1 • If your display only has one HDMI terminal, you can only receive HDMI video from the connected component.

• Depending on the component, audio output may be limited to the number of channels available from the connected

display unit (for example audio output is reduced to 2 channels for a monitor with stereo audio limitations).

• If you want to switch the input source, you’ll have to switch functions on both the system and your display unit.

• Since the sound is muted on the display when using the HDMI connection, you must adjust the volume on the

display every time you switch input sources.

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Additional information06

2 Other devices using 2.4 GHz:

Precautions when using a

• Shoplifting-prevention systems

wireless subwoofer

• Amateur wireless radio

• Distribution control systems at factories

Precautions regarding wavelength

and warehouses

• This unit is designed to prevent other

• Railway and emergency vehicle wireless

persons from eavesdropping on the

identification systems

transmitted signals, but precautions

When such devices are used simultaneously

should nonetheless be taken against the

with this speaker system, signal interference

chance that other persons’ could intercept

may occur, resulting in signal dropouts, noise,

and listen to the signals transmitted. Given

or interrupted sound. In such cases, the main

that this unit produces radio wave

unit's indicator will light red. This condition is a

transmissions, another person could

result of signal interference, and is not a

deliberately use a receiver to attempt to

malfunction of the unit.

intercept such transmissions. As a result,

To improve reception quality, try the following:

this device should not be used to play

important transmissions demanding

• Turn off the other device emitting radio

privacy.

waves.

This unit utilizes the 2.4 GHz frequency band.

• Place the interfering device farther away.

This band is also used by a variety of other

Do not use this system in the following

devices as noted below. In particular, devices

locations, since noise or transmission

not often cognizant to the user are listed in

interruption may result:

item 2.

• Locations where another device using the

1 Examples of common devices utilizing the

same 2.4 GHz frequency is being used,

2.4 GHz band:

such as a Bluetooth wireless technology

• Cordless phone

device or wireless LAN, or in the vicinity

where the magnetic field, static electricity,

• Cordless facsimile

or radio wave interference from another

• Microwave oven

device may occur (depending on the

• Wireless LAN router

environment, radio waves may not transmit

effectively).

• Wireless AV device (including Pioneer

wireless subwoofers)

• Move the radio farther away (noise may

result).

• Wireless controllers for games

• If visual noise appears on the television

• Microwave therapeutic devices

screen, it is possible that this unit is

• Bluetooth wireless technology devices

producing adverse influence on the

antenna input of the television, video

device, BS tuner, or CS tuner. Move this

unit farther away from the antenna input of

the affected device.

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Additional information 06

Usable range

wireless subwoofer. Sound may also

English Deutsch Italiano Español

experience dropouts or interruptions due

• Designed for use only within private homes

to being blocked by someone in the room,

(signal transmission distance may be

or when someone approaches the unit.

reduced due to room design or conditions).

In the following cases, sound may experience

dropouts or be interrupted due to poor or

Caution

Français

erratic radio wave transmission.

• With the exception of cases determined by

• When signal transmission is blocked by a

law to be the subject of legal liability,

wall or floor constructed of ferro-concrete

Pioneer refuses all responsibility for any

or metal.

harm resulting to the customer or other

• Nearby large metal furniture objects

person as a result of the use of this unit.

• In large crowds of people, or near

For safe use

obstructive buildings.

• Do not use near electronic devices utilizing

• Locations where another device using the

high-precision or very delicate radio waves,

same 2.4 GHz frequency is being used,

since the other device may operate

such as a Bluetooth wireless technology

incorrectly, resulting in malfunction.

device or wireless LAN, or in the vicinity

where the magnetic field, static electricity,

Examples of devices requiring particular

or radio wave interference from another

caution:

device may occur.

• Hearing aids, pacemakers and other

• When living in a housing complex

medical or therapeutic electronic devices,

(apartment, condominium, etc.) where the

fire/smoke detectors, automatic door

next-door unit has a microwave oven

openers, other automatic devices.

located near to this unit. Note that even a

• Persons using pacemakers or other

microwave oven will not interfere with this

medical or therapeutic electronic devices

unit when not in use.

should consult the manufacturer or dealer

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• When using multiple Pioneer wireless

of their device regarding the potential

subwoofers in the same location.

effects of radio waves from this unit.

• Do not use in aircraft, hospitals, or other

Signal reflection

locations where the use of radio-wave-

• The signals reaching the wireless

generating devices is prohibited, since

subwoofer include those transmitted in a

adverse affects may be caused to flight

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straight line from the main unit (direct

communications equipment or medical

waves), and those that are received after

devices. Follow all precautions and

being bounced off of walls, furniture, and

directives given by medical institutions.

other buildings (reflected waves).

As a result, reflected waves can be

generated by obstacles and other reflective

objects, causing variations in the signal

quality and resulting sound. In such cases,

try slightly changing the position of the

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Additional information06

• Miscellaneous

Resetting the main unit

Power Requirements

. . . . . . . . . . . . . . . .AC 220 V to 240 V, 50 Hz/60 Hz

Use this procedure to reset all the system’s

Power Consumption . . . . . . . . . . . . . . . . . . . 40 W

settings to the factory default. Use the front

In standby. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 W

panel controls to do this.

Dimensions

1 Switch the system on.

. . . . . . . . 900 mm (W) x 108 mm (H) x 95 mm (D)

Weight (without package). . . . . . . . . . . . . . .2.8 kg

2 While holding down the STEREO/A.L.C.

button on the front panel, press and hold

• Accessories

the HDMI1 button on remote control for

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . .1

about two seconds.

Dry cell batteries (AAA size IEC R03). . . . . . . . . .2

AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

3 Unplug the power cord.

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

The system has been reset to the factory

Brackets (for main unit) . . . . . . . . . . . . . . . . . . . .2

settings.

Wall mounting template . . . . . . . . . . . . . . . . . . . .1

Non-skid pads (for subwoofer) . . . . . . . . . . . . . . .4

Warranty card . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Specifications

Operating instructions (This document)

Main unit

Wireless subwoofer

• Amplifier section

• Amplifier section

Rated power output

Rated power output

Front. . . . .50 W per channel (1 kHz, 6

Ω

, 10 %)

Subwoofer . . . . . . . . 100 W (100 Hz, 4

Ω

, 10 %)

Center . . . . . . . . . . . . . 50 W (1 kHz, 6

Ω

, 10 %)

• Speaker section

• Input/Output section

Enclosure . . . . . . . . . . . . . . . . . . . Bass-reflex type

HDMI terminal:

System . . . . . . . . . . . . . . . . . .16 cm 1-way system

Input. . . . . . . . . . . . . . . . . . . . . . . . . . .19-pin x2

Speakers. . . . . . . . . . . . . . . . . 16 cm cone type x1

Output . . . . . . . . . . . . . . . 19-pin (5 V, 100 mA)

Impedance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Ω

Audio input . . . . . Coaxial x1, Optical x1 (Digital)

Frequency range . . . . . . . . . . . . 40 Hz to 1 000 Hz

Maximum input power . . . . . . . . . . . . . . . . 100 W

• Speaker section

Front speakers

• Miscellaneous

Enclosure. . . . . . . . . . . . . . . . . .Closed-box type

Power Requirements

(magnetically shielded)

. . . . . . . . . . . . . . . .AC 220 V to 240 V, 50 Hz/60 Hz

System . . . . . . . . . . . . . . . .7.7 cm 1-way system

Power Consumption . . . . . . . . . . . . . . . . . . . 25 W

Speakers . . . . . . . . . . . . . . . . .7.7 cm cone type

In standby. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 W

Impedance . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Ω

Dimensions

Frequency range . . . . . . . . . . 200 Hz to 20 kHz

. . . . . . . 411 mm (W) x 181 mm (H) x 215 mm (D)

Maximum input power . . . . . . . . . . . . . . .100 W

Weight (without package). . . . . . . . . . . . . . .4.3 kg

Center speaker

Enclosure. . . . . . . . . . . . . . . . . .Closed-box type

Note

(magnetically shielded)

System . . . . . . . . . . . . . . . .7.7 cm 1-way system

• The specifications are applicable when the

Speakers . . . . . . . . . . . . . . 7.7 cm cone type x2

power supply is 230 V.

Impedance . . . . . . . . . . . . . . . . . . . . . . . . . 12 Ω

Frequency range . . . . . . . . . . 200 Hz to 20 kHz

Maximum input power . . . . . . . . . . . . . . .100 W

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Additional information 06

• Specifications and the design are subject

English Deutsch Italiano Español

to possible modifications without notice,

due to improvements.

Cleaning the unit

Français

• Use a polishing cloth or dry cloth to wipe

off dust and dirt.

• When the surface is dirty, wipe with a soft

cloth dipped in some neutral cleanser

diluted five or six times with water, and

wrung out well, and then wipe again with a

dry cloth. Do not use furniture wax or

cleansers.

• Never use thinners, benzine, insecticide

sprays or other chemicals on or near this

unit, since these will corrode the surface.

Published by Pioneer Corporation.

Copyright © 2009 Pioneer Corporation.

All rights reserved.

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