Philips Grind & Brew Kaffeemaschine: 7 Ordering accessories 10 Troubleshooting

7 Ordering accessories 10 Troubleshooting: Philips Grind & Brew Kaffeemaschine

7 Ordering accessories

10 Troubleshooting

To buy accessories or spare parts, visit

This chapter summarises the most common

ENGLISH

www.shop.philips.com/service or go

problems you could encounter with the appliance.

to your Philips dealer. You can also contact

If you are unable to solve the problem with

the Philips Consumer Care Centre in your

the

information below, visit www.philips.com/

country (see the worldwide guarantee leaet

support for a list of frequently asked questions or

for contact details).

contact the Consumer Care Centre in your country.

The appliance does not work.

Put the mains plug in the wall socket and press

8 Environment

the on/off button on the front of the appliance

to switch on the appliance.

Do not throw away the appliance with the

Make sure that the voltage indicated on the

normal household waste at the end of its life,

appliance corresponds to the local mains voltage.

but hand it in at an ofcial collection point for

Fill the water reservoir with water.

recycling. By doing this, you help to preserve

Close the lid of the coffee bean chute.

the environment.

When I use the grinder, the coffee is too weak.

Make sure the number of cups you select with

the 2-10 cups button is consistent with the

amount of water in the water reservoir. Please

keep in mind that the coffeemaker uses all the

water in the water reservoir.

Use the strength select button to set the coffee

strength to ‘strong’.

When you use coffee beans, make sure you

do not press the pre-ground coffee button, as

this switches off the grinder.

Use coffee beans of a stronger blend or avour.

9 Guarantee and

Make sure the selected number of cups is

consistent with the amount of water in the

support

water reservoir.

If you need information or support, please

When I use pre-ground coffee, the coffee is

visit www.philips.com/support or read the

too weak.

separate worldwide guarantee leaet.

Make sure the amount of pre-ground coffee in

the lter is consistent with the amount of water in

the water reservoir. Please keep in mind that the

appliance uses all the water in the water reservoir.

Use ground coffee of a stronger blend or avour.

To increase the coffee strength, increase the

amount of pre-ground coffee or decrease the

amount of water.

15

The lter overows when I remove the jug from

The appliance does not start cleaning the coffee

the appliance while it is brewing coffee.

bean chute.

If you remove the jug for more than 20 seconds

Make sure the appliance is connected to the

during the brewing process, the drip stop

mains.

causes the lter basket to overow. Also

Make sure the lid of the coffee bean chute

note that the coffee does not reach its full

is opened before pressing and holding the

taste before the end of the brewing process.

strength select button for 4 seconds.

Therefore we advise you not to remove the jug

Press and hold the strength select button for

and pour out the coffee before the end of the

4 seconds until the grinder starts cleaning itself.

brewing process.

The appliance works but makes a beeping sound.

The appliance continues to drip long after the

Please check if the lid of the coffee bean chute

brewing process has ended.

is properly closed.

The dripping is caused by condensation

of steam. It is completely normal that the

appliance drips for some time.

If the dripping does not stop, the drip stop may

be clogged. To clean the drip stop, pull at the

tab of the lter basket holder on the right side

of the coffeemaker to open the holder. Take out

the lter basket. Then rinse the lter basket and

the drip stop under the tap.

If you remove the jug for more than 20 seconds

during the brewing process, the drip stop

causes the lter basket to overow.

The coffee is not hot enough.

Preheat the jug with hot water before you start

brewing coffee.

The coffee in the jug cools down faster if you

brew only a few cups. The coffee stays hot

longer if you brew 10 cups, which is a full jug.

Use thin-walled cups, because they absorb less

heat from the coffee than thick-walled cups.

Do not use milk that comes directly out of

the fridge.

Descale the appliance. See section ‘Descaling

the coffeemaker’ in chapter ‘Cleaning and

maintenance’.

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