Samsung DS5021D: THINGS YOU SHOULD KNOW

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Dial Button Function Dial Button Function

44 Reserve connection to a busy

600 Cancel all call forwarding

station/trunk line

45 Busy station Camp-on 601+xxx Set Forward All Calls

46 Conference 602+xxx Set Forward Busy

47 Enter account code 603+xxx Set Forward No Ans

48 Set station message 604+xxx Set Forward Busy/No Ans

49 Flash 66 Group call pickup

500~529 Station group 67 Night ring answer

53+grp+0 Exclude group 681 Voice Dialler

53+grp+1 Include group 682 Record Voice Dialler

54+zone Transfer page 7xx

Trunk line

55+0 Page all internal zones 8x

Trunk group number

606 + xxx Set Forward Follow me 9 Attendant Console group

65 Direct call pickup

- If the table above does not have the desired function code or the function code

does not match with the desired function, the system’s numbering plan may have

NOTE

been changed ; please consult with your System Administrator.

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Assigning the Programmable Button Extenders

By adding an extender to some buttons, you can use the digital phone more conveniently. For example, if the

extender 4 is added to the [PAGE] button, when this button is pressed, it will allow a page announcement to

be made to stations in page zone 4. Refer to the following table to select the extenders that can be assigned

for each programmable button.

Button Description Extenders

BOSS Director/Secretary 1-4

DP Direct Call Pick-up Station or station group number

DS Direct Station Required station numbers

0=FWD Cancel, 1=FWD All, 2=FWD Busy,

FWRD Call Forwarding

3=FWD No Answer, 4 FWD Busy/No Answer,

5=FWD DND and-6=Follow Me

GPIK Group Call Pick-up 01-20

GCONF Conference group 1-5

IG Group In/Out Required station group 5XX(X)

MMPG Meet Me Page 0-9, *

PARK Park Orbits 0-9

PMSG Programmed Message 01-20

PAGE Paging 0-9, *

SG Station Group Selection 5XX(X)

SPD Speed Dial Personal 00-49, or System 500-999

DIR Directory Name Dialling PERS(1), SYS(2) or STN(3)

VT Voice Mail Transfer Voice Mail Group(5XX)

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1.

Press the

[Transfer] button

.

2.

Press

[1] [0] [7]

.

3.

Select the programmable button that requires

an extender by using the

[!

!Volume"

!!

""

"]

button to, scroll through programmable

buttons and then press the right Soft button,

or press the programmable button to

add an extender.

4.

When the cursor comes to the input area

on the LCD panel, dial the required extender.

5.

Save the extender by pressing the right or

left Soft button. Press the

[Transfer]

button

to finish programming.

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3. Entering Characters

Using the dial buttons of this phone, you can easily enter/edit, letters, numbers and special

characters.

Special Button Used

To enter letters of the alphabet the following special button is used.

!

Button A : Switch to capital/small letters when entering characters.

The A button of the DS-5021D/5014D digital phone is located on the first button of the

bottom row of the programmable buttons below the LCD screen.

An example for the DS-5021D is shown.

Button A

DS-5021D

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Entering Characters

Press the [

!

Volume

"

] button to move the cursor and insert or modify the desired letter.

Press the [Volume

"

] button and move the cursor one space to the right to use the same

dial button letters as the previous letter used.

Procedures for entering characters are described below.

Enter the characters according to the table below. Press button A to switch between capital

and lower case letters.

Dial frequency

12345

Dial button

0

<>. )0

1

Space ? , ! 1

2

ABC@2

3

DEF#3

4

GH I $4

5

JKL%5

6

MNO^ 6

7

PQRS7

8

TUV*8

9

WXYZ9

*

:=[]*

#

#

Space

&

!

:

?

.

“

%

$

-

<

>

/

=

[

]

@

^

(

)

_

+

{

}

I

;

”

"

’

Press the [#] button to enter special characters. Special characters are displayed in the

following order.

#, space, &, !, :, ?, ., ,, %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , ”,

"

, ’

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4. Configuring My Phone

Allows you to set the feature preferences for your digital phone.

To Change the Digital phone Passcode

The pre-assigned station passcode is 1234. You can change the station passcode if needed.

1.

Press the

[Transfer]

button.

2.

Press

[1] [0] [1]

.

3.

Enter the previous passcode.

4.

Enter the new passcode. The passcode must

be a 4-digit number.

5.

Re-enter the new passcode for confirmation.

If the passcode is entered correctly,

a beep will be heard twice. If four beeps are

heard, it means that the new passcode

entry was unsuccessful.

Please re-enter the new passcode.

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6.

Save the new passcode by pressing

the

[Transfer]

button.

Setting the Answer Mode

Intercom calls can be answered with one of three answer modes. A different answering mode can be selected

for

!

[0] ANS MODE : the answer mode when answering intercom calls.

!

[1] EXEC ANS : the answer mode when answering calls using the executive/secretary hot line.

You must be a designated Boss or Secretary for this option to be available.

1.

Press the

[Transfer]

button.

2.

Dial

[1] [0] [3]

.

3.

Select the call type(ANS MODE or EXEC ANS)

using the

[!

!!

!Volume"

""

"] button

. Move the

cursor by pressing the right Soft button.

4.

Dial

[0](

Ring mode),

[1](

Auto Answer mode),

or

[2](

Voice Announce).

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5.

Press the

[Transfer]

button

and save

the selected entry.

- If your digital phones is programmed for the Voice Announce answering function,

and Call Forwarding No Answer is set, you must press the [Speaker] button or

NOTE

[Send] button to answer before the no an answer timer expires. Otherwise, the call will

be forwarded.

Using the Headset / Handset (Headset Operation)

The DS-5021D/5014D digital phone user can switch between handset mode and headset mode. In headset

mode, you can answer or end a call by pressing the [Send] button or [End] button.

1.

Press the

[Transfer]

button.

2.

Dial

[1] [1] [0]

.

3.

To use the handset, dial

[0] [2] [0]

, and to

use the headset, dial

[0] [2] [1]

.

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4.

Save the selected entry by pressing

the

[Transfer]

button.

- The digital phone can have a headset mode button. If so, press this button when its LED

is off and the digital phone is changed to headset mode and the LED will light up.

NOTE

Press this button again to return the digital phone back to handset mode and the LED

button

goes off.

Enabling / Disabling the Key Confirmation Tone

You can enable or disable a short confirmation tone whenever a dial button is pressed.

1.

Press the

[Transfer]

button.

2.

Dial

[1] [1] [0]

.

3.

To use the key confirmation tone,

dial

[0] [4] [1]

, and to disable that the tone,

dial

[0

]

[4]

[0]

.

4.

Save the selected entry by pressing

the

[Transfer]

button.

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Pulse to Tone Changeover

When making an outside call on a dial

pulse(mechanical) line, press the

[#]

button.

All digits dialled after the

[#]

button will be

sent as tones(electronic method).

Hot Keypad

The hot keypad allows you to make a call or activate the other functions of the OfficeServ system by pressing

the dial buttons or function keys directly, without picking up the handset or pressing the [Speaker] button.

If the hot keypad function is turned off, you must pick up the handset or press the [Speaker] button first.

1.

Press the

[Transfer]

button.

2.

Dial

[1] [1] [0]

.

3.

To enable hot keypad, dial

[0] [3] [1]

, and to

disable, dial

[0] [3] [0].

4.

Save the selected entry by pressing

the

[Transfer]

button.