Philips Luftreiniger: 9 Troubleshooting

9 Troubleshooting

English

English

This chapter summarizes the most common problems you could encounter with the purier. If you are

unable to solve the problem with the information below, contact the Consumer Care Center in your

country.

Problem Possiblesolution

The

light has been on

The lter is full. Replace the lter and reset the purier.

continuously.

No air comes out of the air

The purier is not connected to the power supply. Plug the purier

outlet.

into the power supply and switch on.

The fan speed does not

In sleep mode, the fan speed is set to a very low level. If you want to

change when the sleep

change the fan speed, press the

button one or more times to set

mode is activated.

the desired fan speed.

The airow that comes

• The pre-lter is dirty. Clean the pre-lter (see ‘Clean the pre-

out of the air outlet is

lter’).

signicantly weaker than

• You have not removed all packaging material from the lters.

before.

Make sure that you have removed all packaging material.

The air quality does not

• One of the lters has not been placed in the purier. Make sure

improve, even though the

that all lters are properly installed in the following order, starting

purier has been operating

with the innermost lter: 1) HEPA lter, 2) activated carbon lter,

for a long time.

and 3) pre-lter.

• The air quality sensor is wet. The humidity level in your room

is high and causes condensation. Make sure that the air quality

sensor is clean and dry (see ‘Clean the air quality sensor’).

The color of the air quality

• The air quality sensor is dirty. Clean the air quality sensor (see

light always stays the same.

‘Clean the air quality sensor’).

• There is not enough ventilation in the room. Open a window, to

improve the air circulation.

I need cleaner air because I

You can change the air quality sensor sensitivity (see ‘Set the

have an allergy.

sensitivity of the air quality sensor’) to make the purier clean the

air even better.

The purier is extra loud.

• Please check if you have removed all the packaging material from

the lters.

• If the appliance is still too loud, you can change the fan speed to a

lower fan speed level.

The purier still indicates

Perhaps you did not press the

button properly. Plug in the

that I need to replace a

purier, press the



button and press and hold the button for 2

lter, but I already did.

seconds.

EN

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