Samsung NX-308: FEATURES SECTION

FEATURES

SECTION

NX-SERIESHYBRID KEY SYSTEM FEATURES SECTION

CHAIN DIALING

Station users may manually dial additional digits following a Speed-Dial call, or

chain together as many Speed-Dial numbers as required.

CLASS OF SERVICE

System programming may assign any of six outgoing call restriction levels.

Refer to the TOLL RESTRICTION feature.

➥ MMC 30 STATION TOLL CLASS

CONFERENCE

Any combination of up to 5 parties (stations or outside lines) can be joined

together in conference. A station user may also set up the conference with two

or more outside lines and then exit the conference leaving the outside lines

connected in an unsupervised (trunk to trunk) conference. Conferees may be

eliminated or added after a conference has been established.

DATA SECURITY

Single-line stations using modems and facsimile machines can be programmed so that

they will not receive any system-generated tones that would disrupt data transmissions.

➥ MMC 39 DATA LINE

DIRECT IN LINES

Outside lines may be programmed to bypass the operator(s) and ring directly at

any station, group of stations, or paging system.

➥ MMC 43 ASSIGN TRUNK RING

DIRECT INWARD SYSTEM ACCESS (DISA)

Users can call in on specified DISA lines at any time and receive the system dial

tone or pre-programmed voice messages. To make an internal call, dial the station

or station group number. To make an outside call, dial the trunk access code. After

a short beep tone, dial your own station number and station passcode. If the

passcode is correct, the system provides a system dial tone again, and the outside

number may be dialed. Some loss of volume may be experienced in this

configuration. DISA lines can be used as either incoming only or 2-way lines.

➥ MMC 46 ASSIGN DISA LINE

MMC 01 CHANGE STATION PASSCODE

DISA VOICE ANNOUNCEMENT

DISA lines may use pre-programmed voice messages instead of system tones.

Users can access the DISA line normally during the voice announcement.

➥ MMC 42 TRUNK ON/OFF⇒ VOICE MSG (VOICE RECORDING ⇒ 1 8 )

➥ APPENDIX C

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DIRECT TRUNK SELECTION

Any station can directly select a specific C.O. line by simply pressing the

appropriate button to either originate or answer a call.

DIRECTORY NAMES

Each station and C.O. line may be assigned a unique directory name.

➥ MMC 14 STATION NAME

➥ MMC 44 TRUNK NAME

DISTINCTIVE RINGING

Users can identify the type of incoming call by the type of ring. Outside calls

produce a repeating single ring, while internal calls cause a repeating double ring.

➥ MMC 51 TONE/RING CADENCE

DOOR LOCK RELEASE (Programmable)

After answering a call from the door phone, the user can dial a code to activate a

contact closure to operate a customer-provided electric door release mechanism. The

contact closure timer is programmable from 100-9900 milliseconds. The door lock

release contact is a relay dry contact rated for 120VAC/0.5A or 24VDC/1A.

➥ MMC 50 SYSTEM TIMERS ⇒ DOOR RELS: 100 - 2500 MS

DOR R OFF: 1 - 250 S

DOOR PHONES (2)

The system provides for the connection of two door phones. Pressing the button

on the door phone sounds a distinctive ring at the assigned stations. If not

answered, the system will release the door phone and stop ringing. Stations may

call the door phone directly to monitor sounds in the surrounding area. Door

phones can be programmed with different day and night ring destinations.

➥ MMC 33 ASSIGN DOOR RING

DOOR PHONE DAY / NIGHT RING

Different door phone ringing destinations can be programmed for day and night.

➥ MMC 33 ASSIGN DOOR RING

EMERGENCY CALL

The system provides a maximum of five urgent codes. These codes can be accessed

by any class of service and are useful to allow access to emergency numbers.

➥ MMC 64 OVERRIDE TABLE

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EXECUTIVE BARGE-IN (Override)

The feature allows specially-programmed stations to override the automatic

privacy of another station. Programming provides three options: No Barge-in,

With Tone, and Without Tone. When programmed without tone, the barging-in

keyset has its microphone muted. Each station can also be programmed as

secure or not secure. Secure stations cannot be barged-in on. A non-secure

station talking to a secure station cannot be barged-in on. Each station may also

be programmed to enable or disable barge-in.

➥ MMC 24 ASSIGN BARGE-IN

EXTERNAL MUSIC INTERFACE

The system provides internal music on hold (MOH) in the form of a chime. There is

also an input for an external audio source. An RCA style phono jack is provided on

the Base board for a customer-provided source for music on hold and background

music to keysets. Source selection is made via a Base board jumper.

EXTERNAL PAGE INTERFACE

A 600 ohm voice pair is provided for connection to a customer-provided paging system.

FLASH KEY OPERATION

While on an outside line, pressing the FLASH key will flash the central office or

PBX. This is used to activate custom calling features on C.O. lines or in

conjunction with Centrex/PBX operation. System programming allows

adjustment of flash times for C.O. and PBX lines.

➥ MMC 53 TRUNK WIDE TIMERS ⇒ NEW CALL: 600 msec

FLASH PBX: 600 msec

FLEXIBLE NUMBERING

System programming allows each station a programmable two- or three-digit

station number. Re-assignment of these numbers will affect the trunk numbers

and other feature IDs.

➥ MMC 70 DIAL NUMBERING PLAN

FLEXIBLE RINGING

Incoming outside calls can be assigned to ring a station or a station group. The

system provides separate ringing locations for all trunks in both the DAY and the

NIGHT modes.

➥ MMC 43 ASSIGN TRUNK RING

HOT/WARM LINE

Stations can be programmed to call a pre-defined station, station group, outside

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line, trunk group, or Speed-Dial number whenever the station goes off-hook. A

hot line delay time of 1 to 9 seconds can be programmed to allow sufficient time

to make a different call.

➥ MMC 25 HOT/WARM LINE

IN GROUP / OUT OF GROUP

Individuals assigned to a station hunt group may temporarily remove their

telephones from the group by pressing the IOG button. Stations out of a group

will not receive calls to that group but will continue to receive calls to their

individual extension numbers. When desired, the user may put him/herself back

into the group by pressing the button again. Users who do not have this button

may dial an access code.

➥ MMC 70 DIAL NUMBERING PLAN ⇒ IOG: 53

➥ MMC 71 SYSTEM KEY PROGRAMMING

➥ MMC 72 STATION KEY PROGRAMMING

INCOMING CALL DISTRIBUTION

Incoming calls can be assigned to ring a distributed station hunt group. This will

allow all members of the group to share the call load.

➥ MMC 35 ASSIGN STATION GROUP

➥ MMC 43 ASSIGN TRUNK RING

INCOMING / OUTGOING SERVICE

Programming allows any outside line to be used for incoming calls only, outgoing

calls only, or both.

➥ MMC 31 EXT/TRK USE

INDIVIDUAL LINE CONTROL

Each station in the system can be programmed to allow or deny dialing out.

Each outside line may be programmed to allow or deny answering.

➥ MMC 31 EXT/TRK USE

LIVE SYSTEM PROGRAMMING

The system can be programmed from any display keyset without interrupting

normal system operation. There are three levels of system MMC programming:

Technician, Customer, and Station.

➥ MMC 20 OPEN PROGRAMMING

➥ MMC 21 CHANGE PASSCODE

TECHNICIAN LEVEL

The Technician level has access to all programs via the Technician

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passcode, and can assign Customer level access to MMCs as needed.

CUSTOMER LEVEL

This level requires the Customer level passcode and allows access to

MMCs assigned by the Technician level in MMC 90.

➥ MMC 90 CUSTOMER USE MMC

STATION LEVEL

All keysets can access MMCs 10 through 17 without using a passcode.

Each user can only change data for his/her own keyset.

MEET ME PAGE AND ANSWER

After making an All Page, the user may remain off-hook to allow the paged party

to meet the user for a private conversation.

➥ MEET ME PAGE : H/F + 56

➥ MEET ME ANSWER : 56

MESSAGE WAITING INDICATION

When calling a busy or non-answering station, the caller can leave an indication

that a message is waiting. The MESSAGE button will glow red at the called

keyset. A single-line phone will receive a distinctive message-waiting dial tone.

Up to five message-waiting indications can be left at any station.

➥ MMC 70 DIAL NUMBERING PLAN ⇒ MSA: 43 (Message Answer)

MSC: 42 (Message Clear)

MSL: 41 (Message Left)

➥ MMC 71 SYSTEM KEY PROGRAMMING

➥ MMC 72 STATION KEY PROGRAMMING

MICROPHONE ON/OFF PER STATION

The microphone can be disabled at any keyset. When a microphone is disabled,

the user cannot use the keyset as as speakerphone, although on-hook dialing and

group listening are still possible. This feature does not a apply to the NX-6B keyset.

➥ MMC 22 CUSTOMER ON/OFF ⇒ MIKE

NIGHT SERVICE

There are two kinds of Night Service: MANUAL and AUTOMATIC.

Manual Night Service

By pressing the NIT button, the system can enter Night Service mode. In

Night Service mode, the NIT button lights red. In Day Service mode, the

NIT button turns off.

➥ MMC 71 SYSTEM KEY PROGRAMMING

➥ MMC 72 STATION KEY PROGRAMMING

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Automatic Night Service

Automatic Night Service allows the system to automatically go into and out

of Night Service according to system clock time. This feature can be

overridden by the Night Service button.

➥ MMC 56 ASSIGN AUTO NIGHT TIME

OFF PREMISES EXTENSION (OPX)

A single-line (tip and ring) extension may be connected to telephone company

provided off-premises extension (OPX) circuits to remote locations.

OPERATOR GROUP

Stations can be assigned to the operator group for answering incoming calls.

Calls to this group can be set for distributed, sequential, conditional, or

unconditional ringing. Operators can use the In/Out of Group (IOG) feature to

meet varying operator requirements. Group 500 is reserved for the operator

group and is called by dialing "0".

➥ MMC 35 ASSIGN STATION GROUP

OVERFLOW

When calls ringing a station group go unanswered, they can overflow to another

destination after a programmable period of time. Each station group has its own

timer. The overflow destination can be a station, station group, or ring over page.

➥ MMC 50 SYSTEM TIMERS

PAGING

The system allows for the use of one external and four internal zones. Stations

can page any individual zone, all internal zones, the external zone, or all zones.

Using system programming, each keyset may be allowed or denied making

announcements to any particular zone or receiving pages.

➥ MMC 23 PAGE ZONE ⇒ Internal Page Zone 1, 2, 3, or 4

All Internal Page: 0

All Internal and External Page: ✱

➥ MMC 22 CUSTOMER ON/OFF ⇒ PAGE USE: ON/OFF

PAGE RECEIVE: ON/OFF

➥ MMC 50 SYSTEM TIMERS ⇒ PAGE MAX: 1 - 250 SEC

PAUSE DIAL

When dialing an outside call, press [PSE] button to insert a pre-programmed

pause time into the current position in the dialed number.

➥ MMC 71 SYSTEM KEY PROGRAMMING

➥ MMC 72 STATION KEY PROGRAMMING

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PORT STATUS CHECK

Users can view their port status on the LCD. Any one of sixteen (16) status items

(IDLE, BUSY, CALLBACK, PROGRAM, etc) may be displayed.

➥ MMC 92 PORT STATUS

POWER FAILURE TRANSFER

In the event of commercial power loss, the first two outside lines can

automatically connect to the last two single-line stations. When power is restored

to the system, the lines and stations will return to normal operation. Calls in

progress at these stations will be disconnected.

PRIME LINE SELECTION

Any station can be programmed to select a specific line, line group, telephone

number, station, or station group.

PRIVATE LINES

For private line use, stations can be prevented from dialing and/or answering any line.

➥ MMC 31 EXT/TRK USE

PROGRAMMABLE LINE PRIVACY

Each outside line can be programmed to ignore automatic line privacy. This

allows up to four other parties to join your conversation by simply pressing that

line button. This is similar to 1A2 key telephone operation.

➥ MMC 42 TRUNK ON/OFF ⇒ 1A2 EMULATION

PROGRAMMABLE TIMERS

There are 23 programmable system timers to allow the installation to be

customized to the end user's application.

➥ MMC 50 SYSTEM TIMERS

RECALLS

Calls put on hold, transferred, or camped-on to any station will recall to the

originating station if not answered within the programmed period of time. A recall

that goes unanswered for the same period of time will recall to the system operator

group. Hold and transfer recalls each have individual programmable timers.

➥ MMC 50 SYSTEM TIMERS

REMOTE PROGRAMMING

NX-SYSTEM remote programming allows the technician to access the system

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database from a remote location via a customer-provided modem to make

programming changes and view traffic reports as a troubleshooting aid. A customer

PC can also be connected directly to the Base board for on-site programming.

➥ MMC 80 IO PARAMETER

RING OVER PAGE

A system-generated ring tone can be programmed on a per-line basis to signal

over the external paging system when the system is in Night mode.

➥ MMC 42 TRUNK ON/OFF ⇒ RING OVER PAGE: OFF

SINGLE-LINE CONNECTIONS

Single-line ports allow for the connection of a variety of single-line telephones,

facsimile and answering machines, external bells, modems, cordless phones,

and credit card machines. When connecting customer-provided equipment at

these stations, compatibility should be verified before purchase to ensure correct

operation. Connecting single-line telephones (SLT) to the system may require

some programming, depending on the SLT type.

➥ MMC 38 SLT DIALING TYPE (DTMF, PULSE)

SLT Related Timers

HOOK OFF

SLT F MIN

SLT F MAX

➥ MMC 50 SYSTEM TIMERS

Data Security

➥ MMC 39 DATA LINE

SPEED-DIAL NUMBERS

STATION SPEED-DIAL

Each station has the capability of storing up to twenty Speed-Dial

numbers: 00 to 19, each of which may contain a maximum 30 digits.

➥ MMC 17 STATION SPEED-DIAL

SYSTEM SPEED-DIAL

The system can store up to 80 Speed-Dial numbers: 20 to 99, each of

which may contain a maximum 30 digits. These system Speed-Dial

numbers may be used by any station.

➥ MMC 67 ASSIGN SYSTEM SPEED-DIAL

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STATION HUNT GROUPS

System programming allows for up to 20 station groups. Four ring patterns are

available for each group: SEQUENTIAL, DISTRIBUTE, CONDITION and

UNCONDITION. Each group may contain a maximum 8 stations, and a station

may be associated with only one group at a time. Group 500 is reserved for the

operator group, and is called by dialing "0". Each station group has its own recall

time for calls transferred to that group.

➥ MMC 35 ASSIGN STATION GROUP

➥ MMC 70 DIAL NUMBERING PLAN ⇒ SGR: 500-519 (Station Group ID)

OPR: 0 (Operator ID)

STATION MESSAGE DETAIL RECORDING (SMDR)

The system provides records of calls made, received, and transferred. Each call

record provides the station number, outside line number, date, start time, duration

of call, digits dialed (maximum 18) and an account code if entered. If the MPD

card is installed in the system, the call cost is printed in the ACCOUNT column in

place of the account code. The SMDR format contains many options which allow

it to be customized for a company's individual needs. Print options include

incoming calls and authorization codes. See sample printout on Page 3-26.

➥ MMC 80 IO PARAMETERS

➥ MMC 81 SMDR OPTION

STATION TO STATION CALLING RESTRICTION

Stations can be prevented from calling other stations.

➥ MMC 32 INTERCOM USE

SYSTEM DIRECTORY

Each station and outside line may have a directory name of up to twelve (12)

characters. This name will appear on keyset displays to provide additional

information about lines and stations.

➥ MMC 14 STATION NAMES

➥ MMC 44 TRUNK NAMES

SYSTEM HALT

This is used only when all processing must be stopped. This feature is accessed

from within the technician programming level, and the appropriate passcode is

necessary to enable a SYSTEM HALT.

➥ MMC 94 HALT PROCESS

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TOLL RESTRICTION

There are 250 allow and 250 deny entries of 11 digits each. Each of these

entries can apply to dialing classes B, C, D and E. Class A stations have no

dialing restrictions and class F stations cannot make outside calls.

➥ MMC 30 STATION TOLL CLASS

➥ MMC 60 TOLL DENY TABLE/APPLY

➥ MMC 61 TOLL ALLOW TABLE/APPLY

➥ MMC 65 ASSIGN WILD CHARACTER

TOLL RESTRICTION OVERRIDE

There are several methods of the toll restriction override.

System Speed-Dial Toll Restriction Override

This option allows system Speed-Dial numbers to follow or bypass a

station's toll restriction class.

➥ MMC 66 SYSTEM SPD-DIAL TOLL RESTRICTION

Authorization Code

Authorization codes are used to validate a station user and give

permission to make a call. Each authorization code is associated with a

toll class. When the code is entered, the station toll class is changed to

that of the authorization code.

➥ MMC 63 AUTHORIZATION TABLE

Walking Class of Service

You can change a restricted station's toll class to the same class as your

station by entering the walking COS ID, the station number, and the

station passcode. The default station passcode '1234' cannot be used.

➥ MMC 70 DIAL NUMBERING PLAN ⇒ COS: 59

Urgent Code

The system provides a maximum of five urgent codes. These codes can

be accessed by any class of service, and are useful to allow access to

emergency numbers.

➥ MMC 64 OVERRIDE TABLE

TONE OR PULSE DIALING

Outside lines can be programmed for either tone or pulse dialing to meet local

telephone company requirements.

➥ MMC 41 TRUNK DIALING TYPE

TRAFFIC REPORT PRINTOUT