Samsung ITP5021D: TABLE OF CONTENTS

TABLE OF CONTENTS: Samsung ITP5021D

TABLE OF CONTENTS

ABOUT THIS GUIDE

Conventions..........................................................................................................................I

SAFETY CONCERNS

Symbols..............................................................................................................................III

Warning...............................................................................................................................IV

Caution ...............................................................................................................................VI

PREPARATION

1. Main Features................................................................................................................................. 1

2. Checking the Parts in the Package............................................................................................ 4

3. Name and Features of the DS-5021D / 5014D Digital phone................................................. 5

Front Panel..........................................................................................................................5

Name and Features of Each Part........................................................................................6

Bottom Panel of the DS-5021D / 5014D..............................................................................8

Additional Module................................................................................................................9

4. Assembling the DS-5021D / 5014D Digital phone ................................................................. 11

Connecting lines to the phone........................................................................................... 11

Using the Desktop Stand................................................................................................... 11

When used as the wall mounting digital phone.................................................................12

Adding a KDB Module .......................................................................................................13

Adding an AOM .................................................................................................................14

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THINGS YOU SHOULD KNOW

1. About Stations and Trunk Lines...............................................................................................15

2. Selecting System Functions......................................................................................................16

Using the Scroll / Soft Button.............................................................................................16

Using the Function Code...................................................................................................17

Assigning the Programmable Button Extenders................................................................19

3. Entering Characters.................................................................................................................... 21

Special Button Used..........................................................................................................21

Entering Characters...........................................................................................................22

4. Configuring My Phone................................................................................................................ 23

To Change the digital phone Passcode.............................................................................23

Setting the Answer Mode ..................................................................................................24

Using the Headset / Handset (Headset Operation)...........................................................25

Enabling / Disabling the Key Confirmation Tone...............................................................26

Pulse to Tone Changeover ................................................................................................27

Hot Keypad........................................................................................................................27

5. Volume Adjustment ....................................................................................................................28

Adjusting Handset Volume ................................................................................................28

Adjusting Speaker Volume ................................................................................................29

Adjusting Ring Volume ......................................................................................................29

6. Types of Signal Tone.................................................................................................................. 30

7. Telephone Status Indicator .......................................................................................................31

8. Button LED ...................................................................................................................................32

BASIC FEATURES

1. Before Making / Answering a Call

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33

Calling Methods.................................................................................................................33

Call Answering Methods....................................................................................................33

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2. Intercom Calls..............................................................................................................................34

Assigning the Names to Your Extension ...........................................................................34

Calling an Extension Number............................................................................................35

Answering an Intercom Call...............................................................................................36

Voice Page Announce Mode (Intercom Calls Only)..........................................................36

Automatic Answer Mode (Intercom Calls Only)................................................................37

Busy Station Callback........................................................................................................38

Busy Station Camp-On......................................................................................................39

Calling Your System Operator...........................................................................................39

3. Outside Calls................................................................................................................................40

Calling Outside numbers...................................................................................................40

Authorization Code and Account Code .............................................................................42

Answering an Outside Call................................................................................................42

Universal Answer...............................................................................................................43

New Call ............................................................................................................................43

Busy Line Queuing With Callback.....................................................................................43

Cancelling Callback...........................................................................................................44

Redial.................................................................................................................................45

Automatic Redial / Retry....................................................................................................47

Call Park............................................................................................................................48

4. Intercom / Outside Calls.............................................................................................................49

Holding a Call ....................................................................................................................49

Call Pickup.........................................................................................................................54

Dialling by Directory Name................................................................................................56

Transferring Calls ..............................................................................................................57

Speed-Dial.........................................................................................................................61

Conference Calls...............................................................................................................66

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CONVENIENT FEATURES

1. Do Not Disturb .............................................................................................................................69

Setting Do Not Disturb.......................................................................................................69

Cancelling Do Not Disturb.................................................................................................70

One Time DND ..................................................................................................................70

2. Call Forwarding............................................................................................................................ 71

Call Forward Option...........................................................................................................71

Forwarding Calls................................................................................................................73

Forwarding All Calls...........................................................................................................74

Forward Busy.....................................................................................................................75

Forward No Answer...........................................................................................................76

Forward Busy / No Answer................................................................................................77

Forward When DND is Set ................................................................................................78

Forward Follow Me............................................................................................................79

3. Paging and Messaging............................................................................................................... 81

Internal Page .....................................................................................................................81

External Page....................................................................................................................82

All Page .............................................................................................................................83

Meet Me Page : MMPG.....................................................................................................84

Call Park and Page............................................................................................................86

Rejoining a Page ...............................................................................................................88

Setting a Message Indication ............................................................................................89

Cancelling Messages.........................................................................................................90

Returning Messages..........................................................................................................91

Viewing Message Indication..............................................................................................92

Programmed Messages ....................................................................................................93

Programmed Message List................................................................................................94

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4. Alarm Features............................................................................................................................. 95

Appointment Reminder / Alarm Clock ...............................................................................95

Alarm Cancel.....................................................................................................................96

Alarm Message..................................................................................................................97

Alarm Message Cancel .....................................................................................................99

5. Use with the Door Phone.........................................................................................................100

Answering The Door Phone ............................................................................................100

Calling The Door Phone / Room Monitor.........................................................................101

6. Executive / Secretary Hot Line................................................................................................102

7. Group Listening.........................................................................................................................103

8. Account Code ............................................................................................................................104

9. Locking Your digital phone.....................................................................................................105

10. Off-Hook Voice Announcement..............................................................................................106

OHVA...............................................................................................................................106

OHVA Cancel...................................................................................................................107

OHVA Block.....................................................................................................................107

OHVA Reject....................................................................................................................107

11. In Group / Out Of Group...........................................................................................................108

12. Mute .............................................................................................................................................109

13. Background Music....................................................................................................................110

14. Timer............................................................................................................................................111

Call Duration Timer...........................................................................................................111

Auto Timer ....................................................................................................................... 112

Timer Function................................................................................................................. 113

15. Ring Preference.........................................................................................................................114

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APPLICATION MENUS

1. Navigation Buttons ...................................................................................................................115

Menu Button .................................................................................................................... 115

Send Button.....................................................................................................................116

End Button....................................................................................................................... 116

Cancel button...................................................................................................................116

Enter button..................................................................................................................... 116

Direction button................................................................................................................117

2. Main Menus ................................................................................................................................118

How to Select Items......................................................................................................... 118

3. Reviewing and Calling Recently Called Numbers...............................................................119

4. Reviewing and Calling Recently Received Numbers .........................................................120

5. Reviewing and Calling Speed Dial Numbers........................................................................121

6. Reviewing and Calling Numbers by Name...........................................................................122

7. Setting Forward Type and Number........................................................................................123

8. Setting Alarm Reminders.........................................................................................................125

ANNEX

1. Troubleshooting ........................................................................................................................127

2. Product Specifications............................................................................................................129

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