Samsung ITP5021D: ANNEX
ANNEX: Samsung ITP5021D
ANNEX
1. Troubleshooting
Possible problems and troubleshooting steps for your digital phone are described below.
Check the troubleshooting steps before contacting your Authorised Samsung Reseller.
Dial tone is not heard when you lift the handset or press the
[Speaker] button.
!
Check if the handset and phone line are connected to the handset connection port and
phone line connection port of the digital phone properly.
(Refer to ‘Assembling the DS-5021D/5014D Digital Phone’ section of ‘Preparation’
in this guide.)
Nothing appears on the LCD screen while the DS-5021D/5014D phone is
being used.
!
Check if the phone line is connected to the connection port of the digital phone
properly.
(Refer to ‘Assembling the DS-5021D/5014D Digital Phone’ section of ‘Preparation’
in this guide.)
The DS-5021D/5014D Phone does not ring and volume is too low.
!
Press the [▼Volume▲] button to adjust the volume.
(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in
this guide.)
Conversation quality is reduced due to noise and echo.
!
If you are using the speakerphone, lift the handset and try speaking.
Excessive echo is emitted during a page announcement or with Auto
Answer set.
!
If digital phones are too close to each other, sound from one speaker might echo
during a page or on auto answer call. Maintain a reasonable distance between digital
phones.
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ANNEX
Caller IDs are not displayed on the LCD screen.
!
Confirm with your System Administrator that the caller ID service is available from
your Telephone Company.
!
If the caller blocks the sending of their caller ID, the caller ID will not be displayed.
!
If the caller makes a call from an area where the caller ID cannot be provided
(e.g., international calls), the caller ID will not be displayed.
!
If the caller makes a call from a public phone, the caller ID will not be displayed.
!
If the caller ID received from the Telephone Company is corrupt, the caller ID will not be
displayed.
!
If the Telephone Company does not send a caller ID, the caller ID will not be displayed.
An alarm does not ring at the programmed time.
!
Check the current time is set on the DS-5021D/5014D Phone correctly.
If the current time setting needs to be changed, contact your System Administrator.
!
Check if an alarm is set.
(Refer to ‘Setting Alarm Reminders’ in the ‘Application Menus’ section of this guide.)
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ANNEX
2. Product Specifications
The specifications and features of the DS-5021D/5014D digital phone are as follows.
Item Specification
Model
DS-5021D DS-5014D
Weight(kg)
1.1 1.1
Size(mm)
266(width) X 206(length) X 119(height)
Operating Temperature(
°
°°
°
C)
0 to 45
Operating Humidity(%)
10 to 90 non condensing
Number of
21 14
the [Programmable] buttons
Navigation Button
Yes
Speakerphone
Yes
2 Line LCD
LCD
• 24 characters long : English
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