Samsung ue24h4080a: user manual

user manual: Samsung ue24h4080a

LED TV

user manual

Thank you for purchasing this Samsung product.

To receive more complete service, please register

your product at

www.samsung.com/register

Model _____________ Serial No. _____________

Thank you for purchasing this Samsung product.

UE19H4000A / UE24H4070A / UE24H4080A / UE24H4003A /

UE28H4000A / UE32H4000A / UE32H4270A / UE22H5000A /

UE22H5020A / UE32H5000A / UE32H5020A / UE32H5070A /

UE40H5000A / UE40H5020A / UE40H5070A / UE32H5030A /

UE32H5040A / UE32H5080A / UE32H5090A / UE40H5270A /

UE48H5000A / UE48H5020A / UE48H5070A / UE48H5270A /

UE50H5000A / UE50H5020A / UE50H5070A / UE32H4040A /

UE32H4290A / UE40H5030A / UE40H5040A / UE40H5080A /

UE40H5090A / UE40H5091A / UE40H5092A / UE40H5290A /

UE48H5030A / UE48H5040A / UE48H5080A / UE48H5090A /

UE48H5091A / UE48H5092A / UE48H5290A

[UH4000_5000-RU]BN68-05658M-05L04.indb 2 2014-08-20  9:18:41

Important Safety Instructions

Warning! Important Safety Instructions

(Please read the appropriate section that corresponds to the marking on your Samsung product before attempting to

install the product.)

CAUTION

This symbol indicates that high voltage is

RISK OF ELECTRIC SHOCK DO NOT OPEN

present inside. It is dangerous to make any kind

of contact with any internal part of this product.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK). THERE ARE

This symbol alerts you that important literature

NO USER SERVICEABLE PARTS INSIDE. REFER ALL

concerning operation and maintenance has

SERVICING TO QUALIFIED PERSONNEL.

been included with this product.

• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus,

and to protect it from overheating, these slots and openings must never be blocked or covered.

Do not cover this apparatus in a confined space, such as a bookcase, or built-in cabinet, unless proper ventilation is provided.

Do not place this apparatus near or over a radiator or heat resistor, or where it is exposed to direct sunlight.

Do not place a water containing vessel (vases etc.) on this apparatus, as this can result in a risk of fire or electric shock.

• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a

swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately. Make sure to pull out the power

cord from the outlet before cleaning.

• This apparatus use batteries. In your community there might be regulations that require you to dispose of these batteries properly under

environmental considerations. Please contact your local authorities for disposal or recycling information.

• Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.

• Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular

attention to cords at plug end, adaptors and the point where they exit from the appliance.

• To protect this apparatus from a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and

disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.

• Before connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the DC adaptor corresponds to the local

electrical supply.

• Never insert anything metallic into the open parts of this apparatus. Doing so may create a danger of electric shock.

• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

• Make sure to plug the power cord in until it is firmly inserted. When removing the power cord, make sure to hold the power plug when pulling the

plug from the outlet. Do not touch the power cord with wet hands.

• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and

contact an authorised dealer or service centre.

• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially

when children, elderly or disabled people will be left alone in the house).

Accumulated dust can cause an electric shock, an electric leakage or a fire by causing the power cord to generate sparks and heat or the

insulation to deteriorate.

• Be sure to contact an authorised service centre, when installing your set in a location with heavy dust, high or low temperatures, high humidity,

chemical substances or where it will operates for 24 hours a day such as in an airport, a train station, etc. Failure to do so may cause serious

damage to your set.

• Use only a properly grounded plug and receptacle.

• An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.

• Do not allow children to hang onto the product.

• Store the accessories (battery, etc.) in a location safely out of the reach of children.

• Do not install the product in an unstable location such as a shaky self, a slanted floor or a location exposed to vibration.

• Do not drop or impart any shock to the product. If the product is damaged, disconnect the power cord and contact a service centre.

• Unplug the power cord from the power outlet and wipe the product using a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol,

thinners, insecticide, aerial freshener, lubricant or detergent. This may damage the appearance or erase the printing on the product.

• Apparatus shall not be exposed to dripping or splashing.

• Do not dispose of batteries in a fire.

• Do not short circuit, disassemble or overheat the batteries.

• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

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Figures and illustrations in this User Manual are provided for reference only and may differ from actual product

appearance. Product design and specifications may be changed without notice.

Important Warranty Information Regarding Television

English

Format Viewing

1. Functionalities related to Digital TV (DVB) are only available in countries/areas where DVB-T (MPEG2 and MPEG4

AVC) digital terrestrial signals are broadcasted or where you are able to access to a compatible DVB-C (MPEG2 and

MPEG4 AAC) cable-TV service. Please check with your local dealer the possibility to receive DVB-T or DVB-C signal.

2. DVB-T is the DVB European consortium standard for the broadcast transmission of digital terrestrial television and

DVB-C is that for the broadcast transmission of digital TV over cable. However, some differentiated features like

EPG (Electric Programme Guide), VOD (Video On Demand) and so on, are not included in this specification. So, they

cannot be workable at this moment.

3. Although this TV set meets the latest DVB-T and DVB-C standards, as of [August, 2008], the compatibility with

future DVB-T digital terrestrial and DVB-C digital cable broadcasts cannot be guaranteed.

4. Depending on the countries/areas where this TV set is used some cable-TV providers may charge an additional fee

for such a service and you may be required to agree to terms and conditions of their business.

5. Some Digital TV functions might be unavailable in some countries or regions and DVB-C might not work correctly

with some cable service providers.

6. For more information, please contact your local Samsung customer care centre.

The reception quality of TV may be affected due to differences in broadcasting method between the

countries. Please check the TV performance in the local SAMSUNG Authorised Dealer, or the Samsung Call

Centre whether it can be improved by reconfiguring TV setting or not.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic

accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste

at the end of their working life. To prevent possible harm to the environment or human health from

uncontrolled waste disposal, please separate these items from other types of waste and recycle them

responsibly to promote the sustainable reuse of material resources. Household users should contact either

the retailer where they purchased this product, or their local government office, for details of where and

how they can take these items for environmentally safe recycling. Business users should contact their

supplier and check the terms and conditions of the purchase contract. This product and its electronic

accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product

(

Applicable in the European Union and other European countries with separate battery return systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not

be disposed of with other household waste at the end of their working life. Where marked, the chemical

symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference

levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm

to human health or the environment. To protect natural resources and to promote material reuse, please

separate batteries from other types of waste and recycle them through your local, free battery return

system.

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List of Features

Media Play: Allows you to play music files, pictures, and movies saved on a USB device.

e-Manual: Allows you to read on screen full manual. (p. 9)

Accessories

Please make sure the following items are included with your TV. If any items are missing, contact your dealer.

The items’ colours and shapes may vary depending on the models.

Cables not included in the package contents can be purchased separately.

[

CAUTION: INSERT SECURELY LEST SHOULD BE DETACHED IN SET

• Remote Control & Batteries (AAA x 2) • Power Cord

• Regulatory Guide / Warranty Card • Owner’s Instructions

Cable Holder Arrange the cables using the Cable Holder

An administration fee may be charged if either

(a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual)

(b) you bring the unit to a repair centre and there is no defect in the product

(i.e. where you have failed to read this user manual)

The amount of such administration charge will be advised to you before any work or home visit is carried out.

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English

Installing batteries (Battery size: AAA)

English - 5

Viewing the Remote Control

This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually

impaired persons.

Turns the TV on and off.

Displays and selects the available video

sources.

Press to directly access to channels.

Alternately select Teletext ON, Double, Mix

or OFF.

Returns to the previous channel.

Cuts off the sound temporarily.

Adjusts the volume.

Changes channels.

Displays the main on-screen menu.

Displays channel lists on the screen.

Displays Media Play.

Displays the EPG (Electronic Programme

Guide).

Quickly select frequently used functions.

Displays information on the TV screen.

Selects the on-screen menu items and

changes the values seen on the menu.

Returns to the previous menu.

Exits the menu.

Use these buttons according to the direction

on screen.

E-MANUAL: Displays the e-Manual guide.

(p. 9)

P.SIZE: Lets you select the Picture Size.

Use these buttons in a specific feature.

AD/SUBT.: Audio Description selection. (Not

For details, refer to the e-Manual.

available in some locations) / Displays digital

subtitles.

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Using the TV’s Controller (Panel Key)

The TV's Controller, a small joy stick like button on the rear left side of the TV, lets you control the TV without the remote

control.

Some functions which require a PIN code may not be available.

The product colour and shape may vary depending on the model.

Exits the menu when pressing the controller more than 1 second.

When using the controller in the up/down/left/right directions, make sure you do not push the controller in first. If

you push the controller in first it will not move in the up/down/left right directions.

Selecting the Media Play

Selecting the Menu

Selecting a Source

Return

Power off

TV Controller

Function menu

The image is drawn by facing

the front side of the TV.

Remote control sensor

Standby mode

Do not leave your TV in standby mode for long periods of time (when you are away on a holiday, for example). A small

amount of electric power is still consumed even when the power button is turned off. It is best to unplug the power cord.

Initial Setup

When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the

POWERP button. Setup is available only when the source is set to TV.

If you connect any device to HDMI IN 1(STB) before starting the installation, Channel Source will be changed to

Set-top box automatically. If you do not want to select Set-top box, please select Aerial.

If You Want to Reset This Feature...

Select System - Setup (Initial Setup). Enter your 4 digit PIN number. The default password is "0-0-0-0". If you want to

change the PIN number, use the Change PIN function.

You should do Setup (MENU System) again at home even though you did in shop already.

If you forget the PIN code, press the remote control buttons in the following sequence in Standby mode, which

resets the PIN to “0-0-0-0: MUTE 8 2 4 POWER (on)

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Changing the Input Source

Source

TV / Ext. / HDMI1 / HDMI2/DVI / AV / Component

English

(Depending on the country and model)

Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver

connected to the TV.

Press the SOURCE button. In the displayed Source list, connected inputs will be highlighted.

PC(D-Sub) input is not supported. If you want to connect PC to the TV, you can connect the HDMI to DVI cable

with the HDMI IN 2(DVI) port on the TV.

Ext. always stays activated.

Press the TOOLS button.

Edit Name (Depending on the country and model)

You can set an external input source name you want.

When connecting a PC to the HDMI IN 2(DVI) port with HDMI cable, you should set the TV to PC mode under

Edit Name.

When connecting a PC to the HDMI IN 2(DVI) port with HDMI to DVI cable, you should set the TV to DVI PC

mode under Edit Name.

When connecting an AV devices to the HDMI IN 2(DVI) port with HDMI to DVI cable, you should set the TV to

DVI Devices mode under Edit Name.

Information

You can see detailed information about the connected external device.

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Connecting to a COMMON INTERFACE slot

(Your TV viewing Card Slot)

Turn the TV off to connect or disconnect a CI card.

Using the “CI or CI+ CARD”

To watch paid channels, the “CI or CI+ CARD” must be inserted.

If you do not insert the “CI or CI+ CARD”, some channels will display

the message “Scrambled Signal”.

The pairing information containing a telephone number, the “CI or

CI+ CARD” ID the Host ID and other information will be displayed in

about 2~3 minutes. If an error message is displayed, please contact

your service provider.

The image may differ depending on the

model.

When the configuration of channel information has finished, the

message “Updating Completed” is displayed, indicating the channel

list is updated.

NOTE

You must obtain a “CI or CI+ CARD” from a local cable service provider.

When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+ CARD”

may cause damage to it.

Insert the “CI or CI+ CARD” in the direction marked on the card.

The location of the COMMON INTERFACE slot may be different depending on the model.

“CI or CI+ CARD” is not supported in some countries and regions; check with your authorised dealer.

If you have any problems, please contact a service provider.

Insert the “CI or CI+ CARD” that supports the current aerial settings. The screen will be distorted or will not be

seen.

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How to use the e-Manual

You can find instructions about your TV’s features in the e-Manual in your TV. To use, press the

E-MANUAL button on your remote. Move the cursor using the up/down/right/left buttons to highlight

a category, then a topic, and then press the ENTERE button. The e-Manual displays the page you

want to see.

English

You can also access it through the menu:

O MENU

m

Support e-Manual ENTER

E

To return to the e-Manual main menu, press the E-MANUAL button on the remote.

Screen Display

The category list. Press l or r button

Currently

to select the category you want.

displayed video,

Basic Features

TV Programme,

Changing the Preset Picture Mode

etc.

Displays the sub-menu list. Use the

Adjusting Picture Settings

arrow buttons on your remote to move

Changing the Picture Options

the cursor. Press ENTERE button to

select the sub-menu you want.

Changing the Preset Sound Mode

Adjusting Sound Settings

} Index E Enter e Exit

Operation Buttons

} Index: Displays the index screen.

E Enter: Selects a category or sub-menu.

e Exit: Exit the e-Manual.

<Viewing the Contents>

a Try now: Displays the OSD menu that corresponds to the topic. To return to the e-Manual screen, press the

E-MANUAL button.

b Home: Moves to the e-Manual home screen.

L Page: Moves to previous or next page.

{

Zoom: Magnifies a screen.

Press the { (Zoom) button to magnify the screen. You can scroll through the magnified screen by using the u

or d buttons. To return to the screen to normal size, press the RETURN button.

How to toggle between an e-Manual topic and the corresponding OSD menu(s).

This function is not enabled in some menus.

You cannot use the Tr y now function if the menu is not activated.

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Method 1 Method 2

1. If you want to use the menu that corresponds to an

1. Press the ENTERE button when a topic is displayed.

e-Manual topic, press the red button to select Try now.

“Are you sure?” appears. Select Yes, and then press the

ENTERE button. The OSD window appears.

2. To return to the e-Manual screen, press the E-MANUAL

button.

2. To return to the e-Manual screen, press the E-MANUAL

button.

How to search for a topic on the index page

This function may not be supported depending on the language.

1. If you want to search a keyword, press the blue button to select Index.

2. Press the l or r button to select a character order you want.

3. Press the u or d button to select a keyword you want to see, and then press the ENTERE button.

4. You can view the corresponding e-Manual instruction screen.

To close the Index screen, press the RETURN button.

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Teletext Feature

The index page of the Teletext service gives you information on how to use the service. For Teletext information to be

displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not

be displayed.

You can change Teletext pages by pressing the numeric buttons on the remote control.

English

1

0 (mode): Selects the Teletext mode (LIST/FLOF). If pressed during LIST

mode, switches the mode to List save mode. In List save mode, you can

save a Teletext page into a list using the 8(store) button.

2

/ (Full TTX/Double TTXA/mix/off): Activates the Teletext mode for the

current channel. Press the button twice to overlap the Teletext mode with the

current broadcasting screen. Press it one more time to exit teletext.

3

1 (sub-page): Displays the available sub-page.

4

8 (store): Stores the Teletext pages.

5

6 (index): Displays the index (contents) page at any time while you are

viewing Teletext.

6

4 (size): Displays the teletext on the upper half of the screen in double-size.

To move the text to the lower half of the screen, press it again. For normal

display, press it once again.

7

9 (hold): Holds the display at the current page, in the case that there are

several secondary pages that follow automatically. To undo, press it again.

8

2 (page up): Displays the next Teletext page.

9

3 (page down): Displays the previous Teletext page.

0

5 (reveal): Displays the hidden text (answers to quiz games, for example).

To display the normal screen, press it again.

!

7 (cancel): Shrinks the Teletext display to overlap with the current

broadcast.

@

Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by

the broadcasting company, the different topics on a Teletext page are colour-

coded and can be selected by pressing the coloured buttons. Press the

colour corresponding to the topic of your choice. A new colour coded page

is displayed. Items can be selected in the same way. To display the previous

or next page, press the corresponding coloured button.

The Teletext pages are organized according to six categories

Part Contents

A

B C D

A Selected page number.

B Broadcasting channel identity.

C Current page number or search indications.

E

D Date and time.

E Text.

F

F Status information. FASTEXT information.

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Troubleshooting

(Depending on the country and model)

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting

tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Issues Solutions and Explanations

First of all, please perform the Picture Test and confirm that your TV is properly displaying test image.

Picture Quality

(go to MENU - Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the

poor picture may caused by the source or signal.

If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or

Component cables to deliver HD (high definition) picture quality.

Cable/Satellite subscribers: Try HD stations from the channel line up.

The TV image does not look as

Aerial connection: Try HD stations after performing Auto tuning.

good as it did in the store.

Many HD channels are up scaled from SD (Standard Definition) contents.

Adjust the Cable/Set top box video output resolution to 1080i or 720p.

Make sure you are watching the TV at the minimum recommended distance based on the size

and definition of the signal.

Compression of video contents may cause picture distortion especially in fast moving pictures

such as sports and action movies.

The picture is distorted:

macroblock error, small block,

Low signal level or bad quality can cause picture distortion. This is not a TV issue.

dots, pixelization

Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and

digital TV.

Colour is wrong or missing.

If you’re using a component connection, make sure the component cables are connected to the

correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

Adjust the Picture options in the TV menu. (go to Picture Mode / Colour / Brightness /

Sharpness)

There is poor colour or

Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco Solution - Energy

brightness.

Saving)

Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset

Picture)

There is a dotted line on the

If the picture size is set to Screen Fit, change it to 16:9.

edge of the screen.

Change cable/satellite box resolution.

The picture is black and white.

If you are using an AV composite input, connect the video cable (yellow) to the Green jack of

component input 1 on the TV.

When changing channels, the

If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait

picture freezes or is distorted

until the cable box reboots. It may take up to 20 minutes.

or delayed.

Set the output resolution of the cable box to 1080i or 720p.

First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to

Sound Quality

MENU - Support - Self Diagnosis - Sound Test)

If the audio is ok, the sound problem may be caused by the source or signal.

There is no sound or the sound

is too low at maximum volume.

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.

Set the Speaker Select option to TV Speaker in the sound menu.

If you are using an external device, make sure the audio cables are connected to the correct

audio input jacks on the TV.

The picture is good but there is

no sound.

If you are using an external device, check the device’s audio output option (ex. you may need to

change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).

If you are using a DVI to HDMI cable, a separate audio cable is required.

Reboot the connected device by reconnecting the device’s power cable.

Check the cable connections. Make sure a video cable is not connected to an audio input.

The speakers are making an

inappropriate noise.

For aerial or cable connections, check the signal strength. Low signal level may cause sound

distortion.

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Issues Solutions and Explanations

No Picture, No Video

Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

Make sure the wall outlet is working.

Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV

turns on, refer to “The remote control does not work” below.

Ensure the Sleep Timer is set to Off in the Time menu.

English

If your PC is connected to the TV, check your PC power settings.

The TV turns off automatically.

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

No Signal Power Off turns off the TV if no signal has been received by the TV for a specified

period time. Auto Power Off turns off the TV if there has been no user input in four hours.

Check cable connections (remove and reconnect all cables connected to the TV and external

devices).

Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

connections to the TV input. For example, if an external device’s output is HDMI, it should be

There is no picture/video.

connected to an HDMI input on the TV.

Make sure your connected devices are powered on.

Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection

Make sure the Aerial cable is connected securely.

The TV is not receiving all

Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU -

channels.

System - Setup (Initial setup) and wait for all available channels to be stored.

Verify the Aerial is positioned correctly.

The picture is distorted: macro

Compression of video contents may cause picture distortion, especially on fast moving pictures

block error small block, dots,

such as sports and action movies.

pixelization

A low signal can cause picture distortion. This is not a TV issue.

Others

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

contents.

The picture will not display in

full screen.

Black bars on the top and bottom will appear during movies that have aspect ratios different from

your TV.

Adjust the picture size options on your external device or TV to full screen.

Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does not

work.

Clean the sensor’s transmission window on the remote.

Try pointing the remote directly at the TV from 1.5~1.8m away.

The cable/set top box remote

control doesn’t turn the TV on

Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top

or off, or adjust the volume.

box user manual for the SAMSUNG TV code.

A “Mode Not Supported

Check the supported resolution of the TV, and adjust the external device’s output resolution

message appears.

accordingly.

There is a plastic smell from

the TV.

This smell is normal and will dissipate over time.

The TV Signal Information

is unavailable in the Self

This function is only available with digital channels from an Aerial / RF / Coax connection.

Diagnosis Test menu.

TV is tilted to the right or left

side.

Remove the stand base from the TV and reassemble it.

There are difficulties

Make sure the TV is placed on a flat surface. If you cannot remove the screws from the TV, please

assembling the stand base.

use a magnetized screw driver.

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Issues Solutions and Explanations

The Broadcasting menu is

grey out (unavailable).

The Broadcasting menu is only available when the TV source is selected.

Your settings are lost after 5

If the TV is in the Store Demo mode, it will reset audio and picture settings every 5 minutes. If

minutes or every time the TV is

you want to change the settings from Store Demo mode to Home Use, press the SOURCE

turned off.

button to select TV mode, and go to MENU Support Use Mode.

Check the cable connections and reconnect them.

You have intermittent loss of

Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables

audio or video.

are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables

with 90 degree connectors.

You see small particles when

you look closely at the edge of

This is part of the product’s design and is not a defect.

the frame of the TV.

The PIP menu is not available. PIP functionality is only available when you are using a HDMI or components source.

You turned the TV off 45

minutes ago, and it turned on

It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware

again.

downloaded whilst your watching TV.

The message “Scrambled

If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.

Signal” or “Weak or No

Signal” appears.

If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.

There are recurrent picture/

sound issues.

Check and change the signal/source.

A reaction may occur between

the rubber cushion pads on the

base stand and the top finish

To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.

of some furniture.

The message “This file may

not be playable properly.

This may appear because of high bit rate of content. Content generally will play but could

appears.

experience some playability issue.

You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com

support) by USB.

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce.

However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the

performance of the product.

Recommendation - EU Only

Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other

relevant provisions of Directive 1999/5/EC.

This equipment may be operated in all EU countries.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product

Support and enter the model name.

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Installing the Wall Mount

The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information on installing the wall

mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall

mount bracket. We do not advice you to do it yourself.

Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to

install the TV on your own.

English

Wall Mount Kit Specifications (VESA)

Wall mount kit is not supplied but sold separately.

Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please

contact your nearest dealer. If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.

NOTE

Standard dimensions for wall mount kits are shown in the table below.

When purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are

provided.

Do not use screws that do not comply with the VESA standard screw specifications.

Do not use screws longer than the standard dimension, as they may cause damage to the inside of the TV set.

For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may

differ depending on their specifications.

Do not fasten the screws too strongly, this may damage the product or cause the product to fall, leading to

personal injury. Samsung is not liable for these kinds of accidents.

Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is

used or the consumer fails to follow the product installation instructions.

Do not exceed 15 degrees tilt when mounting this TV.

inches VESA Spec. (A * B) Standard Screw Quantity

19 ~ 24 75 X 75

M4

28 100 X 100

4

32 ~ 42 200 X 200

M8

48 ~ 50 400 X 400

Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric

shock.

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Securing the TV to the Wall

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular,

ensure your children do not hang on or destabilize the TV. Doing so may cause the TV to tip

over, causing serious injuries or death. Follow all safety precautions provided in the Safety

Flyer included with your TV. For added stability and safety, you can purchase and install the

anti-fall device as described below.

To avoid the TV from falling

1. Put the screws into the clamps and firmly fasten them onto the wall. Confirm that the screws have been firmly

installed onto the wall.

You may need additional material such as an anchor

depending on the type of wall.

Since the necessary clamps, screws, and string are not

supplied, please purchase these additionally.

2. Remove the screws from the centre back of the TV, put the

screws into the clamps, and then fasten the screws onto the TV

again.

Screw Specifications

For a 19~28 inches: M4

For a 32~50 inches: M8

3. Connect the clamps fixed onto the TV and the clamps fixed

onto the wall with a strong string and then tie the string tightly.

NOTE

Wall

Install the TV near to the wall so that it does not fall

backwards.

The product colour and shape may

vary depending on the model.

It is safe to connect the string so that the clamps fixed on

the wall are equal to or lower than the clamps fixed on the

T V.

Untie the string before moving the TV.

4. Verify all connections are properly secured. Periodically check connections for any sign of fatigue for failure. If you

have any doubt about the security of your connections, contact a professional installer.

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Securing the Installation Space

Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation.

Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the

product.

When using a stand or wall-mount, use parts provided by Samsung Electronics only.

English

If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to

the product falling.

The appearance may differ depending on the product.

Be careful when you contact the TV because some parts can be somewhat hot.

Installation with a stand. Installation with a wall-mount.

10 cm

10 cm

10 cm

10 cm

10 cm

10 cm

10 cm

Storage and Maintenance

If you remove the attached sticker on the TV screen, clean the residues and then watch TV.

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen

carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid

Clean the product with a soft cloth dampened with a

that goes into the product may cause a failure, fire, or

small amount of water. Do not use a flammable liquid (e.g.

electric shock.

benzene, thinners) or a cleaning agent.

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Anti-theft Kensington Lock

The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a

public place. The appearance and locking method may differ from the illustration depending on the manufacturer. Refer

to the manual provided with the Kensington Lock for additional information on proper use.

Please find a “K” icon on the rear of the TV. A kensington slot is beside the “K” icon.

The position and colour may differ depending on the model.

<Optional>

To lock the product, follow these steps:

1. Wrap the Kensington lock cable around a large, stationary object such as desk or chair.

2. Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable.

3. Insert the locking device into the Kensington slot on the product.

4. Lock the lock.

These are general instructions. For exact instructions, see the User manual supplied with the locking device.

The locking device has to be purchased separately.

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Specifications

Environmental

Considerations

Operating Temperature

10°C to 40°C (50°F to 104°F)

Operating Humidity

English

10% to 80%, non-condensing

Storage Temperature

-20°C to 45°C (-4°F to 113°F)

Storage Humidity

5% to 95%, non-condensing

Display Resolution

1366 x 768

Sound (Output)

3 W x 2 5 W x 2

UE24H4070A / UE24H4003A /

Model Name

UE19H4000A

UE28H4000A

UE24H4080A

Screen Size

19 inches 24 inches 28 inches

Dimensions (W x H x D)

Body

447.2 x 283.5 x 46.8 mm

561.8 x 349.1 x 47.9 mm

643.4 x 396.5 x 62.9 mm

With stand

447.2 x 317.6 x 151.8 mm

561.8 x 384.2 x 163.8 mm

643.4 x 435.0 x 163.4 mm

Weight

Without Stand

2.45 kg

3.90 kg

3.70 kg

With Stand

2.60 kg

4.10 kg

4.10 kg

Sound (Output)

10 W x 2

Model Name

UE32H4000A / UE32H4270A

Screen Size

32 inches

Dimensions (W x H x D)

Body

736.1 x 447.4 x 62.9 mm

With stand

736.1 x 485.5 x 163.4 mm

Weight

Without Stand

4.80 kg

With Stand

5.30 kg

Display Resolution

1920 x 1080

Sound (Output)

10 W x 2 (22 inches: 3 W x 2)

Model Name

UE22H5000A / UE22H5020A UE32H5000A / UE32H5020A / UE32H5070A

Screen Size

22 inches 32 inches

Dimensions (W x H x D)

Body

506.9 x 317.0 x 46.8 mm

723.0 x 427.5 x 64.6 mm

With stand

506.9 x 355.2 x 151.8 mm

723.0 x 465.1 x 163.4 mm

Weight

Without Stand

3.10 kg

4.90 kg

With Stand

3.25 kg

5.30 kg

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UE40H5000A / UE40H5020A /

UE48H5000A / UE48H5020A /

UE50H5000A / UE50H5020A /

Model Name

UE40H5070A / UE40H5270A

UE48H5070A / UE48H5270A

UE50H5070A

Screen Size

40 inches 48 inches 50 inches

Dimensions (W x H x D)

Body

908.2 x 532.9 x 64.8 mm

1076.7 x 626.5 x 65.2 mm

1118.4 x 650.1 x 65.4 mm

With stand

908.2 x 578.2 x 196.4 mm

1076.7 x 674.4 x 203.7 mm

1118.4 x 696.4 x 203.9 mm

Weight

Without Stand

7.60 kg

10.90 kg

12.60 kg

With Stand

8.50 kg

12.00 kg

13.65 kg

UE32H5030A / UE32H5040A / UE32H5080A /

Model Name

UE32H4040A / UE32H4290A

UE32H5090A

Screen Size

32 inches 32 inches

Dimensions (W x H x D)

Body

736.1 x 434 x 65.6 mm

723.0 x 422.6 x 70.6 mm

With stand

736.1 x 485.5 x 163.4 mm

723.0 x 465.1 x 163.4 mm

Weight

Without Stand

5.00 kg

4.90 kg

With Stand

5.50 kg

5.30 kg

UE40H5030A / UE40H5040A / UE40H5080A /

UE48H5030A / UE48H5040A / UE48H5080A /

Model Name

UE40H5090A / UE40H5091A / UE40H5092A /

UE48H5090A / UE48H5091A / UE48H5092A /

UE40H5290A

UE48H5290A

Screen Size

40 inches 48 inches

Dimensions (W x H x D)

Body

908.3 x 529.2 x 71.1 mm

1076.8 x 623.8 x 71.5 mm

With stand

908.3 x 578.2 x 196.4 mm

1076.8 x 674.4 x 203.7 mm

Weight

Without Stand

7.60 kg

10.90 kg

With Stand

8.50 kg

12.00 kg

Design and specifications are subject to change without prior notice.

For information about power supply, and more about power consumption, refer to the label attached to the

product.

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Supported Video Formats

File Extention Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec

DivX 3.11/4.x/5.x/6.x

AC3

MPEG4 SP/ASP

1920 x 1080

30

LPCM

*.avi / *.mkv

AVI

H.264 BP/MP/HP

ADPCM

*.asf / *.wmv

MKV

Motion JPEG 640 x 480 8

(IMA, MS)

English

*.mp4 / *.3gp

ASF

Window Media Video v9

AAC

*.vro / *.mpg

MP4

MPEG2

HE-AAC

*.mpeg / *.ts

3GP

6 ~ 30

WMA

*.tp / *.trp

VRO

Dolby Digital

*.mov / *.flv

VOB

1920 x 1080 30

Plus

*.vob / *.svi

PS

MPEG1

MPEG (MP3)

*.divx

TS

DTS (Core)

G.711(A-Law,

μ-Law)

Other Restrictions

Video content will not play, or not play correctly, if there is an error in the content or the container.

Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible Frame/sec

listed in the table.

If the Index Table is in error, the Seek (Jump) function is not supported.

Some USB/digital camera devices may not be compatible with the player.

The menu can be displayed late if the video is over 10Mbps(bit rate).

Video decoder Audio decoder

Supports up to H.264, Level 4.1 (FMO/ASO/RS

WMA 10 Pro supports up to 5.1 channel and M2

are not supported.)

profile.

frame rate:

WMA lossless audio is not supported.

Below 1280 x 720: 60 frame max

Vorbis supports up to 2ch.

Above 1280 x 720: 30 frame max

Dolby Digital Plus supports up to 5.1 channel.

VC1 AP L4 is not supported.

GMC 2 or higher is not supported.

Supported Subtitle Formats

External

Internal

Name File extension

Name Container Format

MPEG-4 timed text .ttxt

Xsub AVI Picture Format

SAMI .smi

SubStation Alpha MKV Text Format

SubRip .srt

Advanced SubStation

MKV Text Format

SubViewer .sub

Alpha

Micro DVD .sub or .txt

SubRip MKV Text Format

SubStation Alpha .ssa

MPEG-4 Timed text MP4 Text Format

Advanced SubStation

.ass

Alpha

Powerdivx .psb

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Supported Photo Formats

Supported Music Formats

File Extension Type Resolution

File Extension Type Codec Remark

*.jpg

MPEG1 Audio

JPEG 15360 X 8640

*.mp3 MPEG

*.jpeg

Layer 3

*.bmp BMP 4096 X 4096

*.m4a

*.mpo MPO 15360 X 8640

*.mpa

MPEG4 AAC

*.aac

The MPO type file does not support Zoom, Rotate

*.flac FLAC FLAC Supports up to 2ch.

and Slide Show Effect functions.

*.ogg OGG Vorbis Supports up to 2ch.

WMA 10 Pro supports up to

5.1 channel and M2 profile.

*.wma WMA WMA

(WMA lossless audio is not

supported.)

*.wav wav wav

*.mid

midi midi type 0 and type 1

*.midi

Full available resolution

Optimal resolution is 4 series:1366 x 768 @ 60Hz / 5 series: 1920 x 1080@60Hz. See specification page for full available

resolution.

Horizontal

Vertical

Pixel Clock

Sync Polarity

Mode Resolution

Frequency

1366 x 768 1920 X 1080

Frequency (Hz)

Frequency (MHz)

(H / V)

(KHz)

IBM 720 x 400 31.469 70.087 28.322 -/+

c c

640 x 480 35.000 66.667 30.240 -/-

c c

MAC

832 x 624 49.726 74.551 57.284 -/-

c c

1152 x 870 68.681 75.062 100.000 -/-

c

640 x 480 31.469 59.940 25.175 -/-

c c

640 x 480 37.861 72.809 31.500 -/-

c c

640 x 480 37.500 75.000 31.500 -/-

c c

800 x 600 37.879 60.317 40.000 +/+

c c

800 x 600 48.077 72.188 50.000 +/+

c c

800 x 600 46.875 75.000 49.500 +/+

c c

1024 x 768 48.363 60.004 65.000 -/-

c c

1024 x 768 56.476 70.069 75.000 -/-

c c

1024 x 768 60.023 75.029 78.750 +/+

c c

VESA

1152 x 864 67.500 75.000 108.000 +/+

c

DMT

1280 x 720 45.000 60.000 74.250 +/+

c c

1280 x 800 49.702 59.810 83.500 -/+

c

1280 x 1024 63.981 60.020 108.000 +/+

c

1280 x 1024 79.976 75.025 135.000 +/+

c

1366 x 768 47.712 59.790 85.500 +/+

c c

1440 x 900 55.935 59.887 106.500 -/+

c

1600 x

60.000 60.000 108.000 +/+

c

900RB

1680 x 1050 65.290 59.954 146.250 -/+

c

1920 x 1080 67.500 60.000 148.500 +/+

c

NOTE

The interlace mode is not supported.

The set might operate abnormally if a non-standard video format is selected.

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Licence

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are

trademarks of Dolby Laboratories.

Manufactured under a license from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535,

English

6,226,616, 7,212,872, 7,003,467, 7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and

7,548,853. DTS, the Symbol, and DTS and the Symbol together are registered trademarks & DTS

Premium Sound | 5.1 is a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights Reserved.

Manufactured under a license from U.S. Patent No’s: 6,285,767, 8,027,477, 5,319,713, 5,333,201,

5,638,452, 5,771,295, 5,970,152, 5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240,

7,031,474, 7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the Symbol together are

registered trademarks & DTS Studio Sound is a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights

Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are

trademarks or registered trademarks of HDMI Licensing LLC in the United States and other

countries.

DivX Certified® to play DivX® video up to HD 1080p, including premium content.

ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an

official DivX Certified® device that has passed rigorous testing to verify that it plays DivX video. Visit divx.com for more

information and software tools to convert your files into DivX videos.

ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX

Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup

menu. Go to vod.divx.com for more information on how to complete your registration.

DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used

under license.

Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274

Open Source Licence Notice

Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com)

Open Source Licence Notice is written only English.

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Still image warning

Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news

bars at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. Constantly displaying

still pictures can cause image burn-in on the LED screen, which will affect image quality. To reduce risk of this effect,

please follow the recommendations below:

Avoid displaying the same TV channel for long periods.

Always try to display any image in full screen. Use the TV set’s picture format menu for the best possible match.

Reduce brightness and contrast to avoid the appearance of after-images.

Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details

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