LG KG300: Troubleshooting
Troubleshooting: LG KG300
Troubleshooting
Problem Possible Corrective measures
Telephone cannot be switched on Please take out and insert the battery once again then press
E power on.
Battery empty Charge battery. Check charging indicator in the display.
The battery doesn’t charge properly or the phone
Wipe the charging contacts of both phone and battery with
sometimes turns itself off
a clear soft cloth.
Usage time of battery becomes shorter battery charge time is shorter, it may be due to the user
Troubleshooting
environment, or large volume of calls, or weak signals.
Charging error – Temperature out of range Make sure the ambient temperature is right, wait for a
while, and charge it again.
Charging error – Wrong charger Only use original LG accessories.
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Charging error – Battery defective Replace battery.
Charging error – No battery icon appears when
The battery is empty or has not been used for a long time.
charging
It may take a while before the battery icon appears on the
screen.
Forget the phone code or password The default phone code is “0000”.
Enter PUK The PIN code has been entered incorrectly three times in
succession, and the phone is now blocked. Enter the PUK
supplied by your service provider.
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Problem Possible Corrective measures
Phone loses network The network connection has been lost. You may be in a
weak signal area. Move and try again. You are trying to
access an option for which you have no subscription with
your service provider. Contact the service provider for
further detail.
You have entered a number but it was not dialed
Be sure that you have pressed
S.
Be sure that you have accessed the right network service.
Be sure that you have not set an outgoing call barring
Troubleshooting |
option.
Be sure that you have entered the area code.
Your correspondent cannot reach you
Be sure that your phone is switched on. Press
S for
more than one second. Be sure that you are accessing the
network service. Be sure that you have not set an incoming
call barring option.
Your correspondent cannot hear you speaking Be sure that you have switched off the loudspeaker. Be sure
that you are holding the phone close enough to your mouth.
The microphone is located at the bottom of the phone.
The audio quality of the call is poor Check the signal strength indicator on the display
. The
number of bars indicates the signal strength. If you are in a
building try to move closer to window side.
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Troubleshooting
Problem Possible Corrective measures
No number is dialled when you recall a Contacts
Use the Contacts/Search feature to ensure the number has
entry
been stored correctly. Resave the number, if necessary.
Cannot use the Internet/WAP Your subscription does not include data capability. You will
need to contact your service provider to apply the service.
Cannot use MMS/picture messages on your phone Your subscription does not include data capability. You will
need to contact your service provider to apply the service.
Troubleshooting
If the above guidelines do not help you to solve the
Take note of the model number of your mobile phone and a
problem
clear description of the problem. Contact your phone dealer
or LG Service Center for help.
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Оглавление
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