LG X Power 2 M320 16Gb Gold: Appendix

05

Appendix

LG Language Settings

Select a language to use on your device.

• Tap

Settings General Language & keyboard Language

ADD LANGUAGE, and select a language.

- Touch and hold

and drag it to the top of the language list to set it

as a default language.

LG Bridge

LG Bridge overview

You can back up contacts, photos and more to the computer or update

the device software.

• See LG Bridge help for details.

• The supported features may vary depending on the device.

• LG USB driver is a necessary program to connect your LG smartphone

with the computer and is installed when you install LG Bridge.

LG Bridge functions

• Back up data from the device to a computer or restore data from a

computer to the device via USB cable connection.

• Update the device software from a computer via USB cable connection.

Appendix 108

Installing LG Bridge on a computer

1

Go to

www.lge.com

from your computer.

2

Select your region.

3

Click Support Software & Firmware.

4

Enter the name of your device.

OR

Select by the Product Category.

5

Go to PC Sync LG Bridge to download the setup file.

• Go to D

etails to view the minimum requirements for installing LG

Bridge.

Phone software update

LG Mobile phone software update from the

Internet

For more information about using this function, please visit

http://www.lg.com/common/index.jsp

, select your country and language.

This feature allows you to conveniently update the firmware on your

phone to a newer version from the Internet without needing to visit a

service centre. This feature will only be available if and when LG makes a

newer firmware version available for your device.

Because the mobile phone firmware update requires the user’s full

attention for the duration of the update process, please make sure

you check all instructions and notes that appear at each step before

proceeding. Please note that removing the USB cable during the upgrade

may seriously damage your mobile phone.

• LG reserves the right to make firmware updates available only for

selected models at its own discretion and does not guarantee the

availability of the newer version of the firmware for all handset models.

Appendix 109

LG Mobile Phone software update via Over-

the-Air (OTA)

This feature allows you to conveniently update your phone’s software to

a newer version via OTA, without connecting a USB cable. This feature will

only be available if and when LG makes a newer firmware version available

for your device.

To perform the phone software update, tap

Settings General

About phone

Common Update Center Software Update Check

now for update.

• Your personal data from internal phone storage—including information

about your Google account and any other accounts, your system/

application data and settings, any downloaded applications and your

DRM licence—might be lost in the process of updating your phone’s

software. Therefore, LG recommends that you backup your personal

data before updating your phone’s software. LG does not take

responsibility for any loss of personal data.

• This feature depends on the area or service provider.

Appendix 110

F A Q

This chapter lists some problems you might encounter when using your

phone. Some problems require you to call your service provider, but most

are easy to fix yourself.

Message Possible causes Possible corrective measures

There is no SIM card in

Make sure the SIM card is

SIM card error

the phone or it is inserted

correctly inserted.

incorrectly.

No network

Move toward a window or

connection/

Signal is weak or you are

into an open area. Check the

Dropped

outside the carrier network.

network operator coverage map.

network

N o

Not supported by service

applications

provider or registration

Contact your service provider.

can be set

required.

Downloaded

1. Tap

> Settings.

application

Remove the application.

2. Tap General > Apps.

causes a lot of

errors.

3. Tap the app > Uninstall.

Dialling error New network not authorised.

Calls not

available

New SIM card inserted. Check for new restrictions.

Device cannot

Charge battery. Check the

Battery is not charged.

be turned on

charging icon on the display.

Appendix 111

Message Possible causes Possible corrective measures

Battery is not charged. Charge battery.

Outside temperature is too

Make sure device is charging at a

hot or cold.

normal temperature.

Check the charger and its

Contact problem

connection to the device.

Charging error

Plug the charger into a different

No voltage

outlet.

Charger defective Replace the charger.

Wrong charger Use only original LG accessories.

Number not

The Fixed dialling number

Check the Settings menu and

allowed.

function is on.

turn the function off.

Files do not

Check the supported file

Unsupported file format

open

formats.

If you use a protection tape

The screen

or case, make sure it has not

does not turn

covered the area around the

Proximity sensor problem

on when I

proximity sensor. Make sure that

receive a call.

the area around the proximity

sensor is clean.

Check the settings status in

the sound menu to make sure

No sound Vibration mode

you are not in vibration or no

interruptions mode.

Appendix 112

Message Possible causes Possible corrective measures

Restarting the device

If your device freezes or hangs,

you may need to close apps or

turn off the device and turn it

on again.

Performing a soft reset

To perform a soft reset of your

device, simply press & hold the

Volume Down and Power keys

for about 11-12 seconds.

Resetting the device

If the methods above do not

solve your problem, perform a

Hangs up or

Intermittent software/

factory data reset.

freezes

hardware problem

1. On the settings screen, tap

General > Backup & reset >

Factory data reset.

• Reset all settings for the

de

vice and delete data.

Before performing the

factory data reset, remember

to make backup copies of all

important data stored in the

device.

• If you registered a Google

ac

count to the device, you

must sign in to the same

Google account after

resetting the device.

Appendix 113

Anti-Theft Guide

Set up your device to prevent other people from using it if it's been reset

to factory settings without your permission. For example, if your device is

lost, stolen, or wiped, only someone with your Google account or screen

lock information can use the device.

All you need to make sure your device is protected is:

• Set a screen lock: If your device is lost or stolen but you have a screen

lock set, the de

vice can't be erased using the Settings menu unless

your screen is unlocked.

• Add your Google account on your device: If your device is wiped but

you hav

e your Google account on it, the device can't finish the setup

process until your Google account information is entered again.

After your device is protected, you'll need to either unlock your screen or

enter your Google account password if you need to do a factory reset.

This ensures that you or someone you trust is doing the reset.

• Do not forget your Google account and password you had added to

your device prior to performing a factory reset. If you can't provide the

account information during the setup process, you won't be able to use

the device at all after performing the factory reset.

Appendix 114

More information

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open

source licenses, that is contained in this product, please visit

http://opensource.lge.com

.

In addition to the source code, all referred license terms, warranty

disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM

for a charge covering the cost of performing such distribution (such

as the cost of media, shipping, and handling) upon email request to

opensource@lge.com

. This offer is valid for three (3) years from the date

on which you purchased the product.

Regulatory information (Regulation ID

number, E-labeling, etc.)

For regulatory details, go to Settings General Regulatory & Safety.

Trademarks

• Copyright ©2017 LG Electronics, Inc. All rights reserved. LG and the LG

logo are registered trademarks of LG Group and its related entities.

• Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Google Play™

stor

e are trademarks of Google, Inc.

®

• Bluetooth

is a registered trademark of Bluetooth SIG, Inc. worldwide.

®

• Wi-Fi

and the Wi-Fi logo are registered trademarks of the Wi-Fi

Alliance.

• All other trademarks and copyrights are the property of their

r

espective owners.

Appendix 115

DECLARATION OF CONFORMITY

Hereby, LG Electronics declares that this LG-M320 product is in

compliance with the essential requirements and other relevant provisions

of Directive 2014/53/EU.

A copy of the Declaration of Conformity can be found at

http://www.lg.com/global/declaration

Contact office for compliance of this product

LG Electronics European Shared Service Center B.V.

Krijgsman 1, 1186 DM Amstelveen, The Netherlands

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation,

in terms of restrictions for the use of certain dangerous substances in

electrical and electronic equipment.

Appendix 116