LG KG200: Troubleshooting

Troubleshooting

Problem Possible Corrective measures

Problem Possible Corrective measures

Telephone cannot be switched on Please take out and insert the battery once again then press

Phone loses network The network connection has been lost. You may be in a

E power on .

weak signal area. Move and try again. You are trying to

access an option for which you have no subscription with

Battery empty Charge battery. Check charging indicator in the display.

your service provider. Contact the service provider for

The battery doesn’t charge properly or the phone

Wipe the charging contacts of both phone and battery with

further detail.

sometimes turns itself off

a clear soft cloth.

You have entered a number but it was not dialed

Be sure that you have pressed S.

Usage time of battery becomes shorter If the battery charge time is shorter, it may be due to the

Be sure that you have accessed the right network service.

Troubleshooting

user environment, or large volume of calls, or weak signals.

Be sure that you have not set an outgoing call barring

Charging error – Temperature out of range Make sure the ambient temperature is right, wait for a

option.

while, and charge it again.

Be sure that you have entered the area code.

Charging error – Wrong charger Only use original LG accessories.

Your correspondent cannot reach you

Be sure that your phone is switched on. Press S for

more than one second. Be sure that you are accessing the

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Charging error – Battery defective Replace battery.

network service. Be sure that you have not set an incoming

Charging error – No battery icon appears when

The battery is empty or has not been used for a long time.

call barring option.

charging

It may take a while before the battery icon appears on the

Your correspondent cannot hear you speaking Be sure that you have switched off the loudspeaker. Be sure

screen.

that you are holding the phone close enough to your mouth.

Forget the phone code or password The default phone code is “0000”.

The microphone is located at the bottom of the phone.

Enter PUK The PIN code has been entered incorrectly three times in

The audio quality of the call is poor Check the signal strength indicator on the display

. The

succession, and the phone is now blocked. Enter the PUK

number of bars indicates the signal strength. If you are in a