LG G1610: Trouble Shooting

Trouble Shooting

This chapter lists some problems that you might encounter while

using your phone. Some problems require that you call your service

provider, but most of problems you encounter are easy to correct

yourself.

Message

Possible causes

Possible Corrective measures

SIM error

There is no SIM card in the

Make sure that the SIM card is

phone or you may have

correctly inserted.

inserted it incorrectly.

No connection

Signal weak

Move higher to a window or

to the

open space.

network

Outside GSM network

Check service provider coverage

map.

Codes do

When you want to change

Contact your Service Provider.

not match

a security code you have to

confirm the new code by

entering it again. The two

codes that you have

entered do not match.

Function

Not supported by Service

Contact your Service Provider.

cannot be

Provider or registration

set

required

Calls not

Dialling error

New network not authorized.

available

New SIM card inserted

Check for new restrictions.

Charge limit reached

Contact Service Provider or

reset limit with PIN 2.

Phone

On/Off key pressed too

Press On/Off key for at least two

cannot be

briefly

seconds.

switched on

Battery empty

Charge battery. Check charging

indicator in the display.

Battery contacts dirty

Clean contacts.

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G1610 User Guide

Trouble Shooting

Message

Possible causes

Possible Corrective measures

Charging

Battery totally empty

Charge battery.

error

Temperature out of range

Make sure the ambient

temperature is right, wait for a

while, and then charge again.

Contact problem

Check power supply and

connection to the phone.

Check the battery contacts,

clean them if necessary.

No mains voltage

Plug in to a different socket or

check voltage.

Charger defective

If the charger does not warm up,

replace it.

Wrong charger

Only use original LG

accessories.

Battery defective

Replace battery.

Phone loses

Signal too weak

Reconnection to another service

network

provider is automatic.

Number not

The Fixed dial number

Check settings.

permitted

function is on.

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G1610 User Guide