LG DK373: Troubleshooting
Troubleshooting: LG DK373
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
Cause
Correction
No power.
The power cord is disconnected.
Plug the power cord into the wall outlet
securely.
The power is on, but
No disc is inserted.
Insert a disc. (Check that the DVD or,
the DVD player does
audio CD indicator in the display
not work.
window is lit.)
No picture.
The TV is not set to receive DVD signal
Select the appropriate video input mode
output.
on the TV so the picture from the DVD
player appears on the TV screen.
The video cable is not connected
Connect the video cable securely.
securely.
The connected TV power is turned off.
Turn on the TV.
No sound.
The equipment connected with the
Select the correct input mode of the
audio cable is not set to receive DVD
audio receiver so you can listen to the
signal output.
sound from the DVD player.
The audio cables are not connected
Connect the audio cable securely.
securely.
The power of the equipment connected
Turn on the equipment connected with
with the audio cable is turned off.
the audio cable.
The Digital Audio Output is set to the
Set the Digital Audio Output to the
wrong position.
correct position, then turn on the DVD
player again by pressing POWER.
The playback picture is
The disc is dirty.
Clean the disc.
poor.
The DVD player does
No disc is inserted.
Insert a disc. (Check that the DVD, or
not start playback.
audio CD indicator in the DVD display is
lit.)
An unplayable disc is inserted.
Insert a playable disc. (Check the disc
type, color system, and Regional code.)
The disc is placed upside down.
Place the disc with the playback side
down.
The disc is not placed within the guide.
Place the disc on the disc tray correctly
inside the guide.
The disc is dirty.
Clean the disc.
The Rating level is set.
Cancel the Rating function or change
the rating level.
The remote control
The remote control is not pointed at the
Point the remote control at the remote
does not work properly.
remote sensor of the DVD player.
sensor of the DVD player.
The remote control is too far from the
Operate the remote control within 23 ft
DVD player.
(7 m).
There is an obstacle in the path of the
Remove the obstacle.
remote control and the DVD player.
The batteries in the remote control are
Replace the batteries with new ones.
exhausted.
24
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- Safety Precautions
- Table of Contents
- Before Use
- Before Use (Continued)
- Front Panel and Display Window
- Remote Control
- Rear Panel
- Connections
- Connections (Continued) Connecting to Optional Equipment
- Before Operation
- Before Operation (Continued)
- Operation with DVD and Video CD Playing a DVD and Video CD General Features
- Operation with DVD and Video CD
- Operation with DVD and Video CD General Features (continued) Special DVD Features
- Operation with Audio CD and MP3/WMA Disc Playing an Audio CD and MP3/WMA Disc
- Operation with Audio and MP3/WMA Disc (Continued)
- Operation with JPEG Disc
- Programmed Playback
- Additional Information
- Additional Information(Continued)
- Troubleshooting
- Language Code List
- Country Code List
- Specifications