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Electrolux EWC1350: What to do if…

What to do if…: Electrolux EWC1350

electrolux 15

• Select a wash programme, start the ma-

• Select the programme "Drain" and let it run

chine and let the programme run for a

until it is finished.

short time.

•

Turn the programme selector to

posi-

• Interrupt the programme by turning the

tion. When you intend to start the machine

programme selector to

position.

up again, make sure that the room tem-

• Place the end of inlet and drain hoses

perature is above 0 °C.

down low, into the waste gully (floor drain)

The appliance is only to be used and stored

set into the floor. Make sure that the end

indoors at normal room temperature. The

of the hose does not go below the water

manufacturer is not responsible for any frost

level in the gully's (drain's) water tap.

damage.

What to do if…

Certain problems are due to lack of simple

• 1 flash: problem with the water supply.

maintenance or oversights, which can be

•

2 flashes: problem with the water drain-

solved easily without calling out an engineer.

ing.

Before contacting your local Service Centre,

•

4 flashes: door open.

please carry out the checks listed below.

Once the problem has been eliminated,

During machine operation it is possible that

press the button START to restart the pro-

the End pilot light blinks to indicate that the

gramme. If after all checks, the problem per-

machine is not working:

sists, contact your local Service Centre.

Problem Possible cause/Solution

The door has not been closed.

•Close the door firmly.

The plug is not properly inserted in the power socket.

• Insert the plug into the power socket.

There is no power at the socket.

• Please check your domestic electrical installation.

The machine does not start:

The main fuse has blown.

• Replace the fuse.

The selector dial is not correctly positioned and the button Start has

not been pressed.

• Please turn the selector dial and press the button Start again.

The delay start has been selected.

• If the laundry are to be washed immediately, cancel the delay start.

The water tap is closed.

•Open the water tap.

The inlet hose is squashed or kinked.

• Check the inlet hose connection.

The machine does not fill:

The filter in the inlet hose is blocked.

• Clean the water inlet hose filter.

The door is not properly closed.

•Close the door firmly.

The machine fills then emp-

The end of the drain hose is too low.

ties immediately:

• Refer to relevant paragraph in «Installation» chapter.

The drain hose is squashed or kinked.

• Check the drain hose connection.

An option or a programme that ends with the water still in the tub or

The machine does not emp-

that eliminates all the spinning phases has been selected.

ty and/or does not spin:

• Select the draining or spinning programme.

The laundry is not evenly distributed in the drum.

• Redistribute the laundry.

16 electrolux

Problem Possible cause/Solution

Too much detergent or unsuitable detergent (creates too much

foam) has been used.

• Reduce the detergent quantity or use another one.

Check whether there are any leaks from one of the inlet hose fittings.

There is water on the floor:

It is not always easy to see this as the water runs down the hose;

check to see if it is damp.

• Check the water inlet hose connection.

The drain or inlet hose is damaged.

• Change it with a new one.

Too little detergent or unsuitable detergent has been used.

• Increase the detergent quantity or use another one.

Stubborn stains have not been treated prior to washing.

Unsatisfactory washing re-

• Use commercial products to treat the stubborn stains.

sults:

The correct temperature was not selected.

• Check if you have selected the correct temperature.

Excessive laundry load.

• Reduce the laundry load.

The programme is still running.

• Wait the end of washing cycle.

The door lock has not been released.

The door will not open:

• Wait until the indicator light for door locked has gone out.

There is water in the drum.

• Select drain or spin programme to empty out the water.

The transit bolts and packing have not been removed.

• Check the correct installation of the appliance.

The support feet have not been adjusted

The machine vibrates is

• Check the correct levelling of the appliance.

noisy:

The laundry is not evenly distributed in the drum.

• Redistribute the laundry.

Maybe there is very little laundry in the drum.

• Load more laundry.

The electronic unbalance detection device has cut in because the

laundry is not evenly distributed in the drum. The laundry is redis-

tributed by reverse rotation of the drum. This may happen several

times before the unbalance disappears and normal spinning can re-

sume. If, after 10 minutes, the laundry is still not evenly distributed

Spinning starts late or the

in the drum, the machine will not spin. In this case ,redistribute the

machine does not spin:

load manually and select the spin programme.

• Redistribute the laundry.

The load is too small.

• Add more items, redistribute the load manually and then select

the spinning programme.

No water is visible in the

Machines based on modern technology operate very economically

drum:

using very little water without affecting performance.

If you are unable to identify or solve the prob-

lem, contact our service centre. Before tele-

phoning, make a note of the model, serial

number and purchase date of your machine:

the Service Centre will require this informa-

tion.

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