Electrolux EW 970 C: If the machine is not working

If the machine is not working

■ Symptom

❏ Check

■ The machine will not start.

❏ Have you pressed the ON/OFF button?

❏ Is the electrical plug plugged in and switched on?

❏ Has the fuse blown?

❏ Is the door closed properly?

❏ Have you set the programme control knob properly?

❏ Is the machine's water tap turned on?

■ The machine is not filling with

❏ Is the machine's water tap turned on?

water.

❏ Has your domestic water supply been cut off temporarily?

❏ Is the water intake hose kinked or constricted?

❏ Is the filter inside the intake hose blocked?

❏ Is the water pressure too low?

■ The machine is discharging water

❏ Is the end of the discharge hose too low down?

at the same time as filling.

(See Installation)

❏ (If discharge hose empties into wall standpipe:) is there

still a proper air gap between the end of the discharge

hose and the wall standpipe? (See Installation)

If the remaining water needs to be emptied

manually from the machine: release the discharge

hose from the plastic clip on the machine rear.

Lower the end of the hose to floor level, letting it

empty into a waste gully (floor drain).

■ The machine will not empty or

❏ Is the programme one which pauses with rinse-hold?

spin.

❏ Is the discharge hose kinked or constricted?

❏ If the hose has been lengthened, has this been done

according to the instructions? (See Installation)

.

■ The machine is leaking or

❏ Have you used too much detergent?

overflowing.

❏ Have you been using the right sort of detergent (for

automatic machines)?

❏ Are the hoses both correctly installed? (See Installation)

❏ Is the detergent compartment blocked?

■ The machine is vibrating or noisy.

❏ Have you removed all the transit locking devices?

❏ Has the machine been installed on a suitable surface

and levelled?

❏ Is the machine knocking against a wall?

❏ Is the machine standing firmly on all four feet?

■ The machine door will not open.

❏ Did you wait 2-3 minutes after the end of the

programme? Has the indicator light gone out?

Reread the section Loading the machine on door

opening.

Never try to force the door open.

Contact the service.

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