Beurer MC 5000: 8. What if there are problems?

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8.  What if there are problems?

Problem

Cause

Solution

Grinding noises during 

operation.

These noises are normal and originate from 

the operating motor or from the massage 

rollers rubbing against the cushion.

No action is necessary.

The massage cannot 

be started.

The mains plug is not connected to 

the socket.

>

Plug the mains plug into the socket.

The massage chair is not switched on at 

the main switch.

>

Switch on the massage chair at the 

main switch.

The cutout switch for the massage chair 

has interrupted the power supply.

>

In this case, please contact 

Customer Service.

Back rest or leg rest 

cannot be raised or 

lowered.

Back rest and/or leg rest are overloaded 

or blocked.

>

Remove the objects blocking 

the device.

The massage function 

stops when the chair is 

in operation.

The overheating protection was triggered.

>

Switch off the massage chair and 

allow to cool down for 30 minutes 

before switching on again.

The maximum operation period was 

reached.

9.  Technical Data

Product description

Massage chair MC5000

Mains voltage/frequency

220-240 V ~ 50/60 Hz

Energy consumption

200 W

Dimensions (in flat position)

Length 191 cm, width 73 cm, height 64 cm

Weight

Net 61 kg, with packaging 76 kg

Maximum load capacity

200 kg

10.  Disposal

Observe the local regulations for material disposal. 

Dispose of the unit in accordance with EC Directive 

2002/96/EC – WEEE (Waste Electrical and Electronic 

Equipment).

If you have any questions, please contact  

the local authorities responsible for waste  

disposal.

11.  Warranty and service 

In the event of a warranty claim or service case, 

please contact Customer Services in your respective 

country.

You can find the address in the enclosed address list.