Asus MK221H: Troubleshooting (FAQ)

Troubleshooting (FAQ)

Problem Possible Solution

PowerLEDisnotON

•Pressthe button to check if the monitor is in

theONmode.

•Checkifthepowercordisproperlyconnectedto

the monitor and the power outlet.

ThepowerLEDlightsamberandthereisno

•Checkifthemonitorandthecomputerareinthe

English

screen image

ONmode.

•Makesurethesignalcableisproperlyconnected

the monitor and the computer.

• Inspect the signal cable and make sure none of

the pins are bent.

•Connectthecomputerwithanotheravailable

monitor to check if the computer is

properly working.

Screen image is too light or dark •AdjusttheContrastandBrightnesssettingsvia

OSD.

Screenimageisnotcenteredorsizedproperly •Pressthe buttonfor2–3secondsto

automaticallyadjusttheimage(VGAinputonly).

•AdjusttheH-PositionorV-Positionsettingsvia

OSD(VGAinputonly).

Screen image bounces or a wave pattern is

•Makesurethesignalcableisproperly

present in the image

connected to the monitor and the computer.

•Moveawayelectricaldevicesthatmaycause 

electrical interference.

Screen image has color defects (white does not

• Inspect the signal cable and make sure that

lookwhite)

none of the pins are bent.

•Perform

All Reset

viaOSD.

•AdjusttheR/G/Bcolorsettingsorselectthe

ColorTemperatureviaOSD.

Screenimageisblurryorfuzzy •Pressthe buttonfor2–3secondsto

automaticallyadjusttheimage(VGAinputonly).

•AdjustthePhaseandClocksettingsviaOSD

(VGAinputonly).

Nosoundorsoundislow •Ensurethatthseaudiocableisproperly

connected to the monitor and the computer

•Adjustthevolumesettingsofbothyour

monitor and computer.

•Ensurethatthecomputersoundcarddriver

is properly installed and activated.

Webcam or array microphone is not working •MakesurethatyouhaveconnectedtheUSB2.0

cablesecurelytoboththeLCDmonitorandyour

computer.

®

®

•MakesurethatyouusetheMicrosoft

Windows

Vista/XPServicePack2operatingsystems.

5 Quick Start Guide