Asus CM6340: Contents

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4

Contents

Chapter 6: Using the utilities

ASUS AI Suite II ........................................................................................... 47

ASUS AI Manager ........................................................................................ 53

Ai Charger .................................................................................................... 55

ASUS Webstorage ....................................................................................... 56

ASUS Easy Update ..................................................................................... 58

ASUS Instant On ......................................................................................... 59

Nero 9 ........................................................................................................

60

Recovering your system .............................................................................. 61

Chapter 7: Troubleshooting

Troubleshooting ........................................................................................... 63

ASUS contact information ............................................................................ 70

5

Notices

REACH

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Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of

Chemicals) regulatory framework, we published the chemical substances in our products at

ASUS REACH website at http://csr.asus.com/english/REACH.htm

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards

for protecting our environment. We believe in providing solutions for you to be able to

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responsibly recycle our products, batteries, other components as well as the packaging

materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling

information in different regions.

Federal Communications Commission Statement

This device complies with FCC Rules Part 15. Operation is subject to the following two

conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital

device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.

These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The use of a shielded-type power cord is required in order to meet FCC emission limits and

to prevent interference to the nearby radio and television reception. It is essential that only

the supplied power cord be used. Use only shielded cables to connect I/O devices to this

equipment. You are cautioned that changes or modications not expressly approved by the

party responsible for compliance could void your authority to operate the equipment.

(Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington

DC: Ofce of the Federal Register, National Archives and Records Administration, U.S.

Government Printing Ofce.)

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6

FCC Radio Frequency (RF) Exposure Caution Statement

Any changes or modications not expressly approved by the party responsible for

compliance could void the user’s authority to operate this equipment. “The manufacture

declares that this device is limited to Channels 1 through 11 in the 2.4GHz frequency by

specied rmware controlled in the USA.”

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. To maintain compliance with FCC RF exposure compliance requirements,

please avoid direct contact to the transmitting antenna during transmitting. End users must

follow the specic operating instructions for satisfying RF exposure compliance.

IC Radiation Exposure Statement for Canada

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. To maintain compliance with IC RF exposure compliance requirements, please

avoid direct contact to the transmitting antenna during transmitting. End users must follow the

specic operating instructions for satisfying RF exposure compliance.

Operation is subject to the following two conditions:

• This device may not cause interference and

• This device must accept any interference, including interference that may cause

undesired operation of the device.

To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems)

this device is intended to be operated indoors and away from windows to provide maximum

shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Déclaration d'Industrie Canada relative à l’exposition aux ondes radio

Cet appareil est conforme aux limites d'exposition aux radiations d’Industrie Canada dénies

pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences

d'exposition RF IC, veuillez éviter tout contact direct avec l'antenne pendant l'émission. Les

utilisateurs naux doivent suivre les instructions de fonctionnement spéciques pour satisfaire la

conformité aux expositions RF.

Son utilisation est sujette aux deux conditions suivantes :

• Cet appareil ne peut pas causer d'interférence, et

• Cet appareil doit accepter toute interférence, y compris les interférences qui pourraient

causer un fonctionnement non souhaité de l'appareil.

Pour éviter les interférences radio avec le service sous licence (c'est à-dire le partage de

canal avec les systèmes de téléphonie satellite), cet appareil est destiné à être utilisé en

intérieur et loin des fenêtres pour fournir un blindage maximal. Tout appareil (ou son antenne

d'émission) qui est installé en extérieur est sujet à cette licence.

Wireless Operation Channel for Different Domains

N. America 2.412-2.462 GHz Ch01 through CH11

Japan 2.412-2.484 GHz Ch01 through Ch14

Europe ETSI 2.412-2.472 GHz Ch01 through Ch13

7

CE Mark Warning

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CE marking for devices without wireless LAN/Bluetooth

The shipped version of this device complies with the requirements of the EEC directives

2004/108/EC “Electromagnetic compatibility” and 2006/95/EC “Low voltage directive”.

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CE marking for devices with wireless LAN/ Bluetooth

This equipment complies with the requirements of Directive 1999/5/EC of the European

Parliament and Commission from 9 March, 1999 governing Radio and Telecommunications

Equipment and mutual recognition of conformity.

This equipment may be operated in all members of the EU. Some areas of France have a

restricted frequency band. This equipment may be used indoor only.

低功率射頻電機設備警語

依據低功率電波輻射性電機管理辦法

第十二條

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自

變更頻率、加大功率或變更原設計之特性及功能。

第十四條

低功率射頻電機之使用不得影響飛航安全及乾擾合法通信；經發現有乾擾現象

時，應立即停用，並改善至無干擾時方得繼續使用。

前項合法通信，指依電信法規定作業之無線電通信。

低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

與5.25GHz 至5.35GHz 區域內操作之

無線設備的警告申明

工作頻率5.250~5.350GHz 該頻率限於室內使用

VCCI: Japan Compliance Statement

VCCI Class B Statement

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14 Chapter 1: Getting started

1. USB 2.0 ports.USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0

devices such as a mouse, printer, scanner, camera, PDA, and others.

2. Microphone port.

Microphone port. This port connects to a microphone.

3. Headphone port.

Headphone port. This port connects to a headphone or speaker.

4. Power button.

Power button. Press this button to turn on your computer.

5. Optical disk drive eject button.Optical disk drive eject button.

Press this button to eject the optical disk drive tray.

6. Optical disk drive bay.

Optical disk drive bay. There is an optical disk drive in this bay.

7. MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High CapacityMultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity

Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot.

Insert a

supported memory card into this slot.

Rear panel

1

2

16

3

15

4

5

14

6

7

13

6

10 9

8

11

12

1. Power connector.Power connector. Plug the power cord to this connector.

2. Voltage selector switch.

Voltage selector switch. Switch to select the appropriate system input voltage.

3. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.

4. HDMI port.

HDMI port. This port is for a High-Denition Multimedia Interface (HDMI) connector,

and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected

content.

5. DVI-D port.

DVI-D port. This port is for any DVI-D compatible device and is HDCP compliant

allowing playback of HD DVD, Blu-ray, and other protected content.

6. USB 2.0 ports.USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0

devices such as a mouse, printer, scanner, camera, PDA, and others.

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7. USB 3.0 ports.

USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0

devices such as a mouse, printer, scanner, camera, PDA, and others.

®

• DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows

operating system.

®

• Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows

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OS environment and after the USB 3.0 driver installation.

• USB 3.0 devices can only be used as data storage only.

• We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for faster

and better performance for your USB 3.0 devices.

8. Line In port (light blue).Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio

sources.

9. Line Out port (lime).

Line Out port (lime). This port connects to a headphone or speaker. In a 4, 6, or

8-channel conguration, the function of this port becomes Front Speaker Out.

10. Microphone port (pink).

This port connects to a microphone.

Refer to the audio conguration table below for the function of the audio ports in a 2, 4, 6,

or 8-channel conguration.

Audio 2, 4, 6, or 8-channel conguration

Port 2-channel 4-channel 6-channel 8-channel

Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out

Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out

Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center

Lime (Front panel) – – – Side Speaker Out

11. Expansion slot brackets.Expansion slot brackets. Remove the expansion slot bracket when installing an

expansion card.

12. ASUS WLAN Card (on selected models only).

ASUS WLAN Card (on selected models only). This optional WLAN card allows your

computer to connect to a wireless network.

13. LAN (RJ-45) port.

LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN)

through a network hub.

ACT/LINK

SPEED

LAN port LED indications

LED

LED

Activity/Link LED Speed LED

Status Description Status Description

OFF No link OFF 10Mbps connection

ORANGE Linked ORANGE 100Mbps connection

BLINKING Data activity GREEN 1Gbps connection

LAN port

ASUS CM6340 15

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16 Chapter 1: Getting started

14. VGA port.VGA port. This port is for VGA-compatible devices such as a VGA monitor.

15. PS/2 mouse port (green). This port is for a PS/2 mouse.

16. Air vents.

Air vents. These vents allow air ventilation.

DO NOT block the air vents on the chassis. Always provide proper ventilation for your

computer.

Setting up your computer

This section guides you through connecting the main hardware devices, such as the external

monitor, keyboard, mouse, and power cord, to your computer.

Connecting an external monitor

Using the onboard display output ports

Connect your monitor to the onboard display output port.

To connect an external monitor using the onboard display output ports:

1. Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an

HDMI monitor to the HDMI port on the rear panel of your computer.

2. Plug the monitor to a power source.

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• If your computer comes with an ASUS Graphics Card, the graphics card is set as the

primary display device in the BIOS. Hence, connect your monitor to a display output port

on the graphics card.

• To connect multiple external monitors to your computer, refer to

Connecting multiple

external monitors in Chapter 3 of this user manual for details.

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Connecting a USB keyboard and a USB mouse

Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your

computer.

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18 Chapter 1: Getting started

Connecting the power cord

Connect one end of the power cord to the power connector on the rear panel of your

computer and the other end to a power source.

Turning your computer ON/OFF

This section describes how to turn on/off your computer after setting up your computer.

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Turning your computer ON

To turn your computer ON:

1. Turn your monitor ON.

2. Press the power button on your computer.

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Power button

3. Wait until the operating system loads automatically.

Turning your computer OFF

To turn your computer OFF:

1. Close all running applications.

®

2. Click

on the Windows

desktop.

3. Click

to shut down the operating system.

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20 Chapter 1: Getting started

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Chapter 2

®

Using Windows

7

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Starting for the rst time

When you start your computer for the rst time, a series of screens appear to guide you in

®

conguring the basic settings of your Windows

7 operating system.

To start for the rst time:

1. Turn your computer on. Wait for a few minutes until the

Set Up Windows screen

appears.

2. From dropdown list, select your language, then click

Next.

3. From the dropdown lists, select your

Country or region, Time and currency, and

Keyboard layout, then click Next.

4. Key in uniques names for the

user name and computer name, then click Next.

5. Key in the necessary information to set up your password, then click

Next. You may

also click Next to skip this step without entering any information.

If you want to set up a password for your account later, refer to the section Setting up a

user account and password in this chapter.

6. Carefully read the license terms. Tick I accept the license terms and click Next.

7. Select

Use recommended settings or Install important updates only to set up the

security settings for your computer. To skip this step, select Ask me later.

8. Review your date and time settings. Click

Next. The system loads the new settings and

restarts. You may now start using your computer.

ASUS CM6340 21

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22 Chapter 2: Using Windows

7

®

Using Windows

7 desktop

®

Click the Start icon > Help and Support to obtain more information about Windows

7.

Using the Start menu

The Start menu gives you access to programs, utilities, and other useful items on your

computer. It also provides you with more information about Windows 7 through its Help and

Support feature.

Launching items from the Start menu

To launch items from the Start menu:

®

1. From the Windows

taskbar, click the Start icon .

2. From the Start menu, select the item that you want to launch.

You may pin programs that you want constantly displayed on the Start menu. For more

details, refer to the section Pinning programs on the Start menu or taskbar on this

chapter.

Using the Getting Started item

The Getting Started item on the Start menu contains information about some basic tasks

®

such as personalizing Windows

, adding new users, and transferring les to help you to

®

familiarize yourself with using Windows

7.

To use the Getting Started item:

®

1. From the Windows

taskbar, click the Start icon to launch the Start menu.

2. Select

Getting Started. The list of available tasks appears.

3. Select the task that you want to do.

Using the taskbar

The taskbar allows you to launch and manage programs or items installed on your computer.

Launching a program from the taskbar

To launch a program from the taskbar:

®

• From the Windows

taskbar, click an icon to launch it. Click the icon again to hide the

program.

You may pin programs that you want constantly displayed on the taskbar. For more details,

refer to the section Pinning programs on the Start menu or taskbar on this chapter.

Pinning items on the jumplists

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When you right-click an icon on the taskbar, a jumplist launches to provide you with quick-

access to the program’s or item’s related links.You may pin items on the jumplist such as

favorite websites, often-visited folders or drives, or recently played media les.

To pin items to the jumplist:

1. From the taskbar, right-click an icon.

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2. From the jumplist, right-click the item that you want to pin, then select

Pin to this list.

Unpinning items from the jumplist

To unpin items from the jumplist:

1. From the taskbar, right-click an icon.

2. From the jumplist, right-click the item that you want to remove from the jumplist, then

select Unpin from this list.

Pinning programs on the Start menu or taskbar

To pin programs on the Start menu or taskbar:

®

1. From the Windows

taskbar, click the Start icon to launch the Start menu.

2. Right-click the item that you want to pin on the Start menu or taskbar.

3. Select

Pin to Taskbar or Pin to Start menu.

You may also right-click on the icon of a running program on the taskbar, then select Pin

this program to taskbar.

Unpinning programs from the Start menu

To unpin programs from the Start menu:

®

1. From the Windows

taskbar, click the Start icon to launch the Start menu.

2. From the Start menu, right-click the program that you want to unpin, then select

Remove from this list.

Unpinning programs from the taskbar

To unpin programs from the taskbar:

1. From the taskbar, right-click the program that you want to remove from the taskbar,

then select Unpin this program from taskbar.

ASUS CM6340 23

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30 Chapter 3: Connecting devices to your computer

Connecting microphone and speakers

This desktop PC comes with microphone ports and speaker ports on both the front and

rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel,

4-channel, 6-channel, and 8-channel stereo speakers.

Connecting Headphone and Mic

Connecting 2-channel Speakers

Connecting 4-channel Speakers

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Connecting 6-channel Speakers

ASUS CM6340 31

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32 Chapter 3: Connecting devices to your computer

Connecting 8-channel Speakers

Connecting multiple external displays

Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple

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external displays.

When a graphics card is installed in your computer, connect the monitors on the output

ports of the graphics card.

Setting up multiple displays

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When using multiple monitors, you are allowed to set display modes. You can use the

additional monitor as a duplicate of your main display, or as an extension to enlarge your

Windows desktop.

To set up multiple displays:

1. Turn off your computer.

2. Connect the two monitors to your computer and connect the power cords to the

monitors. Refer to Setting up your computer section in Chapter 1 for details on how

to connect a monitor to your computer.

For some graphic cards, only the monitor that is set to be the primary display has display

during POST. The dual display function works only under Windows.

ASUS CM6340 33

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34 Chapter 3: Connecting devices to your computer

3. Turn on your computer.

4. Do any of the following to open the

Screen Resolution setting screen:

• Click

> Control Panel > Appearance and Personalization > Display >

Change display settings.

• Right click anywhere on your Windows desktop. When the pop-up menu appears,

click Personalize > Display > Change display settings.

5. Select the display mode from the Multiple displays: drop-down list.

•

Duplicate these displays: Select this option to use the additional monitor as a

duplicate of your main display.

•

Extend these displays: Select this option to use the additional monitor as an

extension display. This increases your desktop space.

•

Show desktop only on 1 / 2: Select this option to show desktop only on monitor

1 or monitor 2.

•

Remove this display: Select this options to remove the selected display.

6. Click

Apply or OK. Then click Keep Changes on the conrmation message.

Connecting an HDTV

Connect a High Denition TV (HDTV) to the HDMI port of your computer.

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• You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is

purchased separately.

• To get the best display performance, ensure that your HDMI cable is less than 15

meters.

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36 Chapter 3: Connecting devices to your computer

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Chapter 4

Using your computer

Proper posture when using your Desktop PC

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When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to

your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding

physical discomfort and possible injury while using and fully enjoying your Desktop PC.

ASUS CM6340 37

To maintain the proper posture:

• Position your computer chair to make sure that your elbows are at or slightly above the

keyboard to get a comfortable typing position.

• Adjust the height of your chair to make sure that your knees are slightly higher than

your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level

of your knees.

• Adjust the back of your chair so that the base of your spine is rmly supported and

angled slightly backward.

• Sit upright with your knees, elbows and hips at an approximately 90º angle when you

are at the PC.

• Place the monitor directly in front of you, and turn the top of the monitor screen even

with your eye level so that your eyes look slightly downward.

• Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to

reduce the pressure on your wrists while typing.

• Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare

such as windows and straight sunlight.

• Take regular mini-breaks from using your Desktop PC.

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38 Chapter 4: Using your computer

Using the memory card reader

Digital cameras and other digital imaging devices use memory cards to store digital picture or

media les. The built-in memory card reader on the front panel of your system allows you to

read from and write to different memory card drives.

1

To use the memory card:

1. Insert the memory card into the card slot.

• A memory card is keyed so that it ts in only one direction. DO NOT force a card into a

slot to avoid damaging the card.

• You can place media in one or more of the card slots and use each media independently.

Place only one memory card in a slot at one time.

2. Select a program from the AutoPlay window to access your les.

®

• If AutoPlay is NOT enabled in your computer, click Windows

7 Start button on the

taskbar, click Computer, and then double-click the memory card icon to access the data

on it.

• Each card slot has its own drive icon which is displayed on the

Computer screen.

• The memory card reader LED lights up and blinks when data is being read from or

written to the memory card.

3. When nished, right-click the memory card drive icon on the Computer screen, click

Eject, and then remove the card.

Never remove cards while or immediately after reading, copying, formatting, or deleting

data on the card or else data loss may occur.

To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows

notication area before removing the memory card.

Using the optical drive

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1

2

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3

Inserting an optical disc

To insert an optical disc:

1. While your system is on, press the eject button below the drive bay cover to open the

tray.

2. Place the disc to the optical drive with the label side facing up.

3. Push the tray to close it.

4. Select a program from the AutoPlay window to access your les.

®

If AutoPlay is NOT enabled in your computer, click Windows

7 Start button on the taskbar,

click Computer, and then double-click the CD/DVD drive icon to access the data on it.

Removing an optical disc

To remove an optical disc:

1. While the system is on, do either of the following to eject the tray:

• Press the eject button below the drive bay cover.

• Right-click the CD/DVD drive icon on the

Computer screen, and then click Eject.

2. Remove the disc from the disc tray.

ASUS CM6340 39

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46 Chapter 5: Connecting to the Internet

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Chapter 6

Using the utilities

The Support DVD and Recovery DVD may not be included in the package. You may use

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the Recovery Partition feature to create the Support DVD and Recovery DVD. For details,

refer to Recovering your system in this chapter.

ASUS AI Suite II

ASUS AI Suite II is an all-in-one interface that integrates several ASUS utilities and allows

users to launch and operate these utilities simultaneously.

This utility is pre-installed on some models. For models without an operating system, follow

the steps below to install this utility.

Installing AI Suite II

To install AI Suite II:

1. Place the support DVD in the optical drive. The Drivers installation tab appears if

Autorun is enabled.

2. Click the

Utilities tab, then click ASUS AI Suite II.

3. Follow the onscreen instructions to complete the installation.

Using AI Suite II

®

AI Suite II automatically starts when you enter the Windows

operating system. The AI Suite

®

II icon appears in the Windows

notication area. Click the icon to open the AI Suite II main

menu bar.

Click each button to select and launch a utility, to monitor the system, to update the

motherboard BIOS, to display the system information, and to customize the settings of AI

Suite II.

Click to select a

Click to monitor

Click to update the

Click to show

Click to customize

utility

sensors or CPU

motherboard BIOS

the system

the interface

frequency

information

settings

ASUS CM6340 47

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48 Chapter 6: Using the utilities

The Tool menu

The Tool menu includes the EPU, Probe II, and Sensor Recorder panels.

Launching EPU

EPU is an energy-efcient tool that provides you with a total power-saving solution. It detects

the current loading and intelligently adjusts the power usage in real-time. When you select

the Auto mode, the system changes modes automatically according to the current system

status. It allows you to customize each mode through conguring the settings such as CPU

frequency, vCore Voltage, and Fan Control.

To launch EPU:

• Click

Tool > EPU on the AI Suite II main menu bar.

Displays the following message

if no VGA power saving engine is

detected.

Displays current mode

The items lighting up

means power saving

engine is activated

Displays the amount

of CO2 reduced

*Shifts between the

display of Total and

Current CO2 reduced

Displays the current

CPU power

Advanced settings for each mode

Displays the system

Multiple system

properties of each mode

operating modes

• * Select From EPU Installation to show the CO2 that has been reduced since you

installed EPU.

• *

Select From the Last Reset to show the total CO2 that has been reduced since you

click the Clear button .

Launching and conguring Probe II

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Probe II is a utility that monitors the computer’s vital components, and detects and alerts you

of any problem with these components. Probe II senses fan rotations, CPU temperature,

and system voltages, among others. With this utility, you are assured that your computer is

always at a healthy operating condition.

To launch Probe II:

• Click

Tool > Probe II on the AI Suite II main menu bar.

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To congure Probe II:

• Click the

Voltage/Temperature/Fan Speed tabs to activate the sensors or to adjust the

sensor threshold values.

• The

Preference tab allows you to customize the time interval of sensor alerts, or

change the temperature unit.

Saves your

conguration

Loads your saved

Applies your

Loads the default

conguration

changes

threshold values

for each sensor

ASUS CM6340 49

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50 Chapter 6: Using the utilities

Launching and conguring Sensor Recorder

Sensor Recorder allows you to monitor the changes in the system voltage, temperature, and

fan speed, as well as recording the changes.

To launch Sensor Recorder:

• Click

Tool > Sensor Recorder on the AI Suite II main menu bar.

To congure Sensor Recorder:

• Click the

Voltage/Temperature/Fan Speed tabs and select the sensors that you want

to monitor.

• The

History Record tab allows you to record the changes in the sensors that you

enable.

Select the

sensors that you

want to monitor

Drag to view the

status during a

certain period

of time

Click to zoom in/out

the Y axis

Click to zoom in/out

Click to return to

the X axis

the default mode

The Monitor menu

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The Monitor menu includes the Sensor and CPU Frequency panels.

Launching Sensor

The Sensor panel displays the current value of a system sensor such as fan rotation, CPU

temperature, and voltages.

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To launch Sensor:

• Click

Monitor > Sensor on the AI Suite II main menu bar.

Launching CPU Frequency

The CPU Frequency panel displays the current CPU frequency and CPU usage.

To launch CPU frequency:

• Click

Monitor > CPU Frequency on the AI Suite II main menu bar.

The Update menu

The Update menu allows you to update the motherboard BIOS and the BIOS boot logo with

the ASUS designed update utilities.

ASUS Update

The ASUS Update is a utility that allows you to manage, save, and update the motherboard

®

BIOS in Windows

OS. The ASUS Update utility allows you to update the BIOS directly

from the Internet, download the latest BIOS le from the Internet, update the BIOS from an

updated BIOS le, save the current BIOS le or view the BIOS version information.

Updating the BIOS through the Internet

To update the BIOS through the Internet:

1. From the ASUS Update screen, select

Update BIOS from le, then click Next.

2. Select the ASUS FTP site nearest you to avoid network trafc.

Tick the two items if you want to enable the BIOS downgradable and Auto-BIOS

backup functions.

3. Select the BIOS version that you want to download, then click

Next.

When no updated version is detected, a message is displayed informing you that there

is no new BIOS le from the BIOS server.

4. Click

Yes if you want to change the boot logo, which is the image appearing on screen

during the Power-On Self-Tests (POST). Otherwise, click

No.

5. Follow the onscreen instructions to complete the update process.

ASUS CM6340 51

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52 Chapter 6: Using the utilities

Updating the BIOS through a BIOS le

To update the BIOS through a BIOS le:

1. From the ASUS Update screen, select

Update BIOS from le, then click Next.

2. Locate the BIOS le from the Open window, click

Open, and click Next.

3. Click

Yes if you want to change the boot logo, which is the image appearing on screen

during the Power-On Self-Tests (POST). Otherwise, click No.

4. Follow the onscreen instructions to complete the update process.

The System Information screen

The System Information screen displays the information about the motherboard, CPU, and

memory slots.

• Click the

MB tab to see the details on the motherboard manufacturer, product name,

version, and BIOS.

• Click the

CPU tab to see the details on the processor and the Cache.

• Click the

SPD tab and then select the memory slot to see the details on the memory

module installed on the corresponding slot.

The Settings screen

The Settings screen allows you to customize the main menu bar settings and the interface’s

skin.

• Application allows you to select the application that you want to enable.

• Bar allows you to modify the bar setting,

• Skin allows you to customize the interface’s contrast, brightness, saturation, hue, and

gamma.

ASUS AI Manager

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ASUS AI Manager is a utility which gives you quick and easy access to frequently-used

applications.

This utility is pre-installed on some models. For models without an operating system, follow

the steps below to install this utility.

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Installing AI Manager

To install AI Manager:

1. Place the support DVD in the optical drive. If Autorun is enabled, the Drivers installation

wizard appears.

If Autorun is disabled, double-click the setup.exe le from the ASUS AI Manager folder in

the support DVD.

2. Click the Utilities tab, then click ASUS AI Manager.

3. Follow the onscreen instructions to complete the installation.

Launching AI Manager

®

To launch the AI Manager from the Windows

desktop, click

Start > All Programs > ASUS >

AI Manager > AI Manager 1.xx.xx

. The AI Manager quick bar appears on the desktop.

®

After launching the application, the AI Manager icon appears in the Windows

taskbar.

Right-click this icon to switch between the quick bar and the main window, and to launch the

AI Manager either from the quick bar or taskbar.

AI Manager quick bar

The AI Manager quick bar saves the desktop space and allows you to launch the ASUS

utilities or display system information easily. Click any of the Main, My Favorites, Support or

Information tab to display the menu’s contents.

Exit button

Switch to main Window

Add to ToolBar

Main

Support

My Favorites

Information

Click the Maximize/restore button to switch between full window and quick bar. Click the

Minimize button to keep the AI Manager on the taskbar. Click the Close button to quit

the AI Manager.

Main

The Main menu contains three utilities: AI Disk, AI Security, and AI Booting. Click the arrow

on the Main menu icon to browse through the utilities in the main menu.

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54 Chapter 6: Using the utilities

AI Disk

AI Disk allows you to easily clear temporary IE les, IE cookies, IE URLs, IE history,

or the Recycle Bin. Click the AI Disk icon on the quick bar to display the full AI Disk

window and select the items you want to clear. Click Apply when done.

AI Security

AI Security enables you to set a password to secure your devices, such as USB ash

disks and CD/DVD disks, from unauthorized access.

To lock a device:

1. When using AI Security for the rst time, you are asked to set a password. Key in

a password with at most 20 alphanumeric characters.

2. Conrm the password.

3. Key in the password hint (recommended).

4. When done, click

Ok.

5. Select the device you want to lock, then click

Apply.

6. Key in the password you have set previously, then click

Ok.

To unlock the device:

1. Deselect the locked device, then click

Apply.

2. Key in the password you have set previously, then click

Ok.

To change the password:

• Click

Change Password, then follow the onscreen instructions to change

password.

AI Booting

AI Booting allows you to specify the boot device priority sequence.

To specify the boot sequence:

1. Select a device, then click the left/right button to specify the boot sequence.

2. When done, press

Apply.

My Favorites

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My Favorites allows you to add applications that you frequently use, saving you from

searching for the applications throughout your computer.

To add an application:

1. Click

Add, then locate the application you want to add to My Favorites.

2. Click

Open on the le location window. The application is added to My Favorites list.

ENGLISH

Right click on the application icon to launch, delete, or rename the selected application. You

can also double click to launch the selected application.

Support

Click any links on the Support window to go to the ASUS website, technical support website,

download support website, or contact information.

Information

Click the tab on the Information window to see the detailed information about your system,

motherboard, CPU, BIOS, installed device(s), and memory.

Ai Charger

Ai Charger is a unique software that allows you to quickly charge your Apple devices such as

iPod, iPhone, and iPad on your ASUS computer’s USB 2.0 / USB 3.0 port.

• There is no setting screen for Ai Charger. After its installation on your computer, the Ai

®

Charger icon appears on the Windows

taskbar.

• The Ai Charger icon (

) shows if an Apple device is connected on your computer’s

USB port.

• Your Apple device can only be detected if its Apple USB driver is properly installed in it.

• The current Apple devices only support USB 2.0 performance. Even when you plug your

Apple device into a USB 3.0 port, the maximum charging rate is still 500mA, which is the

USB 2.0 maximum charging rate. Ai Charger can increase this limit to 700mA~900mA.

• There is no BIOS, hardware, or chipset requirements for Ai Charger.

ASUS CM6340 55

Using the Recovery DVD (on selected models)

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Prepare 1~3 blank writable DVDs as instructed to create the Recovery DVD.

Remove the external hard disk drive before performing system recovery on your Desktop

PC. According to Microsoft, you may lose important data because of setting up Windows on

the wrong disk drive or formatting the incorrect drive partition.

ENGLISH

To use the Recovery DVD:

1. Insert the Recovery DVD into the optical drive. Your Desktop PC needs to be powered

ON.

2. Restart the Desktop PC and press <

F8> on bootup and select the optical drive (may be

labeled as “CD/DVD”) and press <Enter> to boot from the Recovery DVD.

3. Select OK to start to restore the image.

4. Select OK to conrm the system recovery.

Restoring will overwrite your hard drive. Ensure to back up all your important data before

the system recovery.

5. Follow the onscreen instructions to complete the recovery process.

DO NOT remove the Recovery disc, unless instructed to do so, during the recovery process

or else your partitions will be unusable.

Visit the ASUS website at www.asus.com for updated drivers and utilities.

62 Chapter 6: Using the utilities

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Chapter 7

Troubleshooting

Troubleshooting

ENGLISH

This chapter presents some problems you might encounter and the possible solutions.

My computer cannot be powered on and the power LED on the front

?

panel does not light up

• Check if your computer is properly connected.

• Check if the wall outlet is functioning.

• Check if the Power Supply Unit is switched on. Refer to the section

Turning

your computer ON/OFF in Chapter 1.

My computer hangs.

?

• Do the following to close the programs that are not responding:

1. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,

then click Start Task Manager.

2. Click

Applications tab.

3. Select the program that is not responding, then click

End Task.

• If the keyboard is not responding. Press and hold the Power button on the top

of your chassis until the computer shuts down. Then press the Power button

to turn it on.

I cannot connect to a wireless nestwork using the ASUS WLAN Card

?

(on selected models only)?

• Ensure that you enter the correct network security key for the wireless network

you want to connect to.

• Connect the external antennas (optional) to the antenna connectors on the

ASUS WLAN Card and place the antennas on the top of your computer

chassis for the best wireless performance.

The arrow keys on the number key pad are not working.

?

Check if the Number Lock LED is off. When the Number Lock LED is on,

the keys on the number key pad are used to input numbers only. Press the

Number Lock key to turn the LED off if you want to use the arrow keys on the

number key pad.

ASUS CM6340 63

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64 Chapter 7: Troubleshooting

No display on the monitor.

?

• Check if the monitor is powered on.

• Ensure that your monitor is properly connected to the video output port on

your computer.

• If your computer comes with a discrete graphics card, ensure that you connect

your monitor to a video output port on the discrete graphics card.

• Check if any of the pins on the monitor video connector is bent. If you discover

bent pins, replace the monitor video connector cable.

• Check if your monitor is plugged to a power source properly.

• Refer to the documentation that came with your monitor for more

troubleshooting information.

When using multiple monitors, only one monitor has display.

?

• Ensure that the both monitors are powered on.

• During POST, only the monitor connected to the VGA port has display. The

dual display function works only under Windows.

• When a graphics card is installed on your computer, ensure that you connect

the monitors to the output port on the graphics card.

• Check if the multiple displays settings are correct. Refer to section

Connecting multiple external displays in Chapter 3 for details.

My computer cannot detect my USB storage device.

?

• The rst time you connect your USB storage device to your computer,

Windows automatically installs a driver for it. Wait for a while and go to My

Computer to check if the USB storage device is detected.

• Connect your USB storage device to another computer to test if the USB

storage device is broken or malfunctions.

I want to restore or undo changes to my computer’s system settings

?

without affecting my personal les or data.

®

The Windows

System Restore feature allows you to restore or undo changes

to your computer’s system settings without affecting your personal data such

as documents or photos. For more details, refer to the section Restoring your

system in Chapter 2.

The picture on the HDTV is distorted.

?

ENGLISH

• It is caused by the different resolutions of your monitor and your HDTV. Adjust

the screen resolution to t your HDTV. To change the screen resolution:

1. Do any of the following to open the

Screen Resolution setting screen:

• Click

> Control Panel > Appearance and Personalization >

Display > Change display settings.

• Right click anywhere on your Windows desktop. When the pop-up

ENGLISH

menu appears, click Personalize > Display > Change display

settings.

2. Adjust the resolution. Refer to the documentation came with your HDTV

for the resolution.

3. Click

Apply or OK. Then click Keep Changes on the conrmation

message.

My speakers produce no sound.

?

• Ensure that you connect your speakers to the Line out port (lime) on the front

panel or the rear panel.

• Check if your speak is connected to a electrical source and turned on.

• Adjust your speakers’ volume.

• Ensure that your computer’s system sounds are not Muted.

• If it is muted, the volume icon is displayed as

. To enable the system

sounds, click

from the Windows notication area, then click .

• If it is not muted, click

and drag the slider to adjust the volume.

• Connect your speakers to another computer to test if the speakers arer

working properly.

The DVD drive cannot read a disc.

?

• Check if the disc is placed with the label side facing up.

• Check if the disc is centered in the tray, especially for the discs with

non-standard size or shape.

• Check if the disc is scratched or damaged.

The DVD drive eject button is not respond.

?

1. Click > Computer.

2. Right-click

, then click Eject from the menu.

ASUS CM6340 65

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66 Chapter 7: Troubleshooting

Power

Problem Possible Cause Action

• Set your computer’s power voltage

switch to your area’s power

requirements.

Incorrect power voltage

• Adjust the voltage settings. Ensure

that the power cord is unplugged

from the power outlet.

No power

Press the power key on the front panel

(The power

Your computer is not

to ensure that your computer is turned

indicator is off)

turned on.

on.

Your computer’s power

• Ensure that the power cord is

cord is not properly

properly connected.

connected.

• Use other compatible power cord.

PSU (Power supply unit)

Try installing another PSU on your

problems

computer.

Display

Problem Possible Cause Action

• Connect the signal cable to the

The signal cable is

correct display port (onboard VGA or

No display

not connected to the

discrete VGA port).

output after

correct VGA port on your

• If you are using a discrete VGA

turning the

computer.

card, connect the signal cable to the

computer on

discrete VGA port.

(Black screen)

Signal cable problems Try connecting to another monitor.

LAN

ENGLISH

Problem Possible Cause Action

The LAN cable is not

Connect the LAN cable to your

connected.

computer.

Ensure the LAN LED is on. If not,

try another LAN cable. If it still does

LAN cable problems

not work, contact the ASUS service

ENGLISH

center.

Your computer is not

Cannot access

Ensure that your computer is properly

properly connected to a

the Internet

connected to a router or hub.

router or hub.

Contact your Internet Service Provider

Network settings

(ISP) for the correct LAN settings.

Problems caused by the

Close the anti-virus software.

anti-virus software

Driver problems Reinstall the LAN driver

Audio

Problem Possible Cause Action

• Refer to your computer’s user

Speaker or headphone is

manual for the correct port.

connected to the wrong

• Disconnect and reconnect the

port.

speaker to your computer.

Speaker or headphone

Try using another speaker or

No Audio

does not work.

headphone.

Try both the front and back audio

The front and back audio

ports. If one port failed, check if the

ports do not work.

port is set to multi-channel.

Driver problems Reinstall the audio driver

ASUS CM6340 67

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68 Chapter 7: Troubleshooting

System

Problem Possible Cause Action

Too many programs are

Close some of the programs.

running.

System speed is

• Use an anti-virus software to

too slow

scan for viruses and repair your

Computer virus attack

computer.

• Reinstall the operating system.

• Send the damaged hard disk

drive to ASUS Service Center for

Hard disk drive failure

servicing.

• Replace with a new hard disk drive.

• Replace with compatible memory

modules.

The system often

Memory module problems

• Remove the extra memory

hangs or freezes.

modules that you have installed,

then try again.

There is not enough

Move your computer to an area with

air ventilation for your

better air ow.

computer.

Incompatible softwares are

Reinstall the OS and reinstall

installed.

compatible softwares.

CPU

ENGLISH

Problem Possible Cause Action

It is normal. The fan runs on its

Your computer is booting

full speed when the computer is

up.

powering on. The fan slows down

after entering the OS.

Too noisy right

ENGLISH

The BIOS settings have

Restore the BIOS to its default

after turning on

been changed.

settings.

the computer.

Update the BIOS to the latest

version. Visit the ASUS Support

Old BIOS version

site at http://support.asus.com to

download the latest BIOS versions.

Ensure that you are using a

The CPU fan has been

compatible or ASUS-recommended

replaced.

CPU fan.

There is not enough

Ensure that your computer is

air ventilation for the

Computer is too

working in an area with good air ow.

computer.

noisy when in use.

• Update the BIOS.

The system temperature is

• If you know how to reinstall the

too high.

motherboard, try to clean the inner

space of the chassis.

If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS

Service Center. Visit the ASUS Support site at http://support.asus.com for the service

center information.

ASUS CM6340 69

ASUS contact information

ASUSTeK COMPUTER INC.

Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259

Telephone +886-2-2894-3447

Fax +886-2-2890-7798

E-mail info@asus.com.tw

Web site www.asus.com.tw

Technical Support

Telephone +86-21-38429911

Online support support.asus.com

ASUS COMPUTER INTERNATIONAL (America)

Address 800 Corporate Way, Fremont, CA 94539, USA

Telephone +1-510-739-3777

Fax +1-510-608-4555

Web site usa.asus.com

Technical Support

Telephone +1-812-282-2787

Support fax +1-812-284-0883

Online support support.asus.com

ASUS COMPUTER GmbH (Germany and Austria)

Address Harkort Str. 21-23, D-40880 Ratingen, Germany

Fax +49-2102-959911

Web site www.asus.de

Online contact www.asus.de/sales

Technical Support

Telephone (Component) +49-1805-010923*

Telephone (System/Notebook/Eee/LCD) +49-1805-010920*

Support Fax +49-2102-9599-11

Online support support.asus.com

* EUR 0.14/minute from a German xed landline; EUR 0.42/minute from a mobile

phone.

Manufacturer: ASUSTeK Computer Inc.

Address: No.150, LI-TE RD., PEITOU, TAIPEI 112,

TAIWAN

Authorised representative in

ASUS Computer GmbH

Europe:

Address: HARKORT STR. 21-23, 40880 RATINGEN,

GERMANY

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