Kenwood KRC-694: Troubleshooting Guide

KRC-694(E)_U.S_r3 02.11.11 7:34 PM Page 31

Troubleshooting Guide

What might seem to be a malfunction in your unit may

? No sound can be heard, or the volume is low.

just be the result of slight misoperation or miswiring.

✔ The fader or balance settings are set all the way to one side.21

Before calling service, first check the following table

☞ Center the fader and balance settings.

for possible problems.

✔ The input/output wires or wiring harness are connected incorrectly.22

☞ Reconnect the input/output wires or the wiring harness correctly.

General

See the section on <Connecting Wires to Terminals>.

✔ The cassette tape is bad.23

? The power does not turn ON.01

☞ Try playing another cassette tape. If works fine, the first tape was

✔ The fuse has blown.

bad.

☞ After checking for short circuits in the wires, replace the fuse with

one with the same rating.

✔ The values of Volume offset are low.24

☞ Turn up the Volume offset, referring to the section on <Audio

? There’s a source you can’t switch.07

control> (page 6).

✔ There’s no media inserted.

☞ Set the media you want to listen to. If there’s no media in this

? The sound quality is poor or distorted.25

unit, you can't switch to each source.

✔ One of the speaker wires is being pinched by a screw in the car.

☞ Check the speaker wiring.

✔ The Disc changer isn’t connected.08

☞ Connect the Disc changer. If the Disc changer isn’t connected to

✔ The tape head is dirty.26

it's input terminal, You can't switch to an external disc source.

☞ Clean the tape head.

✔ The speakers are not wired correctly.27

?

The memory is erased when the ignition is turned OFF.10

☞ Reconnect the speaker wires so that each output terminal is

✔ The ignition and battery wire are incorrectly connected.11

connected to a different speaker.

☞ Connect the wire correctly, referring to the section on

<Connecting Wires to Terminals>.

? Even though Synchronize Clock is ON, the clock can’t be adjusted.35

✔ The received RDS station isn’t sending time data.

? The TEL mute function does not work.15

☞ Receive another RDS station.

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the section on

Tuner source

<Connecting Wires to Terminals>.

? Radio reception is poor.39

? The TEL mute function turns ON even though the TEL mute wire is

✔ The car antenna is not extended.

not connected.16

☞ Pull the antenna out all the way.

✔ The TEL mute wire is touching a metal part of the car.

☞ Pull the TEL mute wire away from the metal part of the car.

✔ The antenna control wire is not connected.40

☞ Connect the wire correctly, referring to the section on

? Even if Loudness is turned ON, high-pitched tone isn't compensated

<Connecting Wires to Terminals>.

for. 17

✔ Tuner source is selected.

☞ High-pitched tone isn't compensated for when in Tuner source.

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