Kenwood kdc-bt500u: REFERENCES

TROUBLESHOOTING

REFERENCES

Symptom Remedy

Maintenance

Cleaning the unit

Sound is being interrupted

•

Reduce the distance between the unit and the

Wipe off dirt on the faceplate with a dry silicone or soft cloth.

or skipped during playback

Bluetooth audio player.

of a Bluetooth audio player.

•

Turn off, then turn on the unit and try to connect

Cleaning the connector

again.

Detach the faceplate and clean the connector gently

•

Other Bluetooth devices might be trying to connect to

with a cotton swab, being careful not to damage

the unit.

the connector.

The connected Bluetooth

•

Check whether the connected Bluetooth audio player

Connector (on the reverse

audio player cannot be

supports Audio/Video Remote Control Profile (AVRCP).

side of the faceplate)

controlled.

(Refer to the instructions of your audio player.)

•

Disconnect and connect the Bluetooth player again.

Handling discs

“DEVICE FULL” The number of registered devices has reached its limit.

•

Do not touch the recording surface of the disc.

Retry after deleting an unnecessary device. (



12

,

•

Do not stick tape etc. on the disc, or use a disc with tape stuck on it.

DEVICE DELETE

)

•

Do not use any accessories for the disc.

•

Clean from the center of the disc and move outward.

“N/A VOICE TAG” Make sure the same voice as the registered voice tag

•

Clean the disc with a dry silicone or soft cloth. Do not use any solvents.

Bluetooth®

is used.

•

When removing discs from this unit, pull them out horizontally.

“NOT SUPPORT” The connected phone does not support Voice

•

Remove burrs from the center hole and disc edge before inserting a disc.

Recognition feature or phonebook transfer.

More information

“NO ENTRY” / “NO PAIR” There is no registered device connected/found via

Visit also the following website <www.kenwood.com/cs/ce/> for:

Bluetooth.

–

Latest firmware updates and latest compatible item list

“ERROR” Try the operation again. If “ERROR” appears again, check

–

Android™ application KENWOOD MUSIC PLAY

if the device supports the function you have tried.

–

Any other latest information

“NO INFO” / “NO DATA” Bluetooth device cannot get the contact information.

General

•

“HF ERROR XX” /

Reset the unit and try the operation again. If this does

This unit can only play the following CDs:

“BT ERROR”

not solve the problem, consult your nearest service

center.

•

Detailed information and notes about the playable audio files are stated in an online manual

on the following website: www.kenwood.com/cs/ce/audiofile/

ENGLISH

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Book Size: B6L (182 mm x 128 mm)

Data Size: B6L (182 mm x 128 mm)

REFERENCES

Playable files

About Android device

•

Playable audio file: MP3 (.mp3), WMA (.wma), AAC (.aac)

•

This unit supports Android OS 4.1 and above.

•

Playable disc media: CD-R/CD-RW/CD-ROM

•

Some Android devices (with OS 4.1 and above) may not fully support Android Open Accessory (AOA) 2.0.

•

Playable disc file format: ISO 9660 Level 1/2, Joliet, Long file name.

•

If the Android device supports both mass storage class device and AOA 2.0, this unit always playback via

•

Playable USB device file system: FAT12, FAT16, FAT32

AOA 2.0 as priority.

Even when audio files comply with the standards listed above, playback may be

impossible depending on the types or conditions of media or device.

About Bluetooth

The AAC (.m4a) file in a USB device or a CD encoded by iTunes cannot be played

•

Depending on the Bluetooth version of the device, some Bluetooth devices may not be able to connect to

on this unit.

this unit.

•

This unit may not work with some Bluetooth devices.

Unplayable discs

•

Signal conditions vary, depending on the surroundings.

•

Discs that are not round.

•

Discs with coloring on the recording surface or discs that are dirty.

Change the display information

•

Recordable/ReWritable discs that have not been finalized.

Each time you press

DISP

, the display information changes.

•

8cm CD. Attempting to insert using an adapter may cause malfunction.

•

If the information is unavailable or not recorded,

“NO TEXT”, “NO INFO”, or other information (eg. station

name, playing time) appears.

About USB devices

•

This unit can play MP3/WMA/AAC/WAV/FLAC files stored on a USB mass

Source name Display information

storage class device.

STANDBY

Source name Clock (back to the beginning)

•

You cannot connect a USB device via a USB hub.

•

TUNER

Frequency Clock (back to the beginning)

Connecting a cable whose total length is longer than 5m may result in

abnormal playback.

(For FM Radio Data System stations only)

•

This unit cannot recognize a USB device whose rating is other than 5V and

Station name Radio text Radio text+ Title/Artist Frequency Clock

exceeds 1.5A.

(back to the beginning)

CD or USB

(For CD-DA)

About iPod/iPhone

Disc name/Artist Track title/Artist Playing time Clock (back to the beginning)

Made for

-

iPod touch (2nd, 3rd, 4th, and 5th generation)

(For MP3/WMA/AAC/WAV/FLAC files)

-

iPod classic

Track title/Artist Album title/artist Folder name File name Playing time Clock

-

iPod nano (3rd, 4th, 5th, 6th, and 7th generation)

(back to the beginning)

-

iPhone 3G, 3GS, 4, 4S, 5, 5S, 5C, 6, 6 Plus

IPOD or

Track title/Artist Album title/Artist Playing time Clock (back to the beginning)

•

You cannot operate iPod if “KENWOOD” or “ ” is displayed on iPod.

ANDROID

•

Depending on the version of the operating system of the iPod/iPhone, some

functions may not operate on this unit.

BT AUDIO

Track title/Artist Album title/Artist Playing time Clock (back to the beginning)

AUX

Source name Clock (back to the beginning)

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Data Size: B6L (182 mm x 128 mm)

Book Size: B6L (182 mm x 128 mm)