Kenwood kdc-bt500u: DISPLAY SETTINGS TROUBLESHOOTING

DISPLAY SETTINGS

TROUBLESHOOTING

Set the dimmer

Symptom Remedy

Press and hold DISP (DIMMER) to turn on or off the

Sound cannot be heard.

•

Adjust the volume to the optimum level.

dimmer.

•

Check the cords and connections.

• If you have set [

DIMMER TIME

], it will be canceled once you

“MISWIRING CHECK WIRING THEN

Turn the power off, then check to be sure the terminals of the

press and hold this button.

PWR ON” appears.

speaker wires are insulated properly. Turn the power on again.

“PROTECTING SEND SERVICE” appears. Send the unit to the nearest service center.

Other settings

General

•

Sound cannot be heard.

Clean the connectors. (



19

)

1

Press the volume knob to enter [

FUNCTION

].

•

The unit does not turn on.

2 Turn the volume knob to select [

DISPLAY

], then press

•

Information shown on the display is

the knob.

incorrect.

3 Turn the volume knob to select an item (see the

following table), then press the knob.

The unit does not work at all. Reset the unit. (



3

)

4 Repeat step 3 until the desired item is selected/

•

Radio reception is poor.

Connect the antenna firmly.

activated or follow the instructions stated on the

•

Static noise while listening to the

selected item.

Radio

radio.

5 Press and hold to exit.

Disc cannot be ejected.

Press and hold

M

to forcibly eject the disc. Be careful not to drop

To return to the previous setting item, press .

the disc when it is ejected. If this does not solve the problem,

reset the unit. (



3

)

Default:

XX

Noise is generated. Skip to another track or change the disc.

DIMMER

Dim the display illumination.

ON

:Dimmer is turned on.;

OFF

:Cancels.

Tracks do not play back as you

Playback order is determined when files are recorded.

DIMMER TIME

:Set the dimmer on and off time.

intended them to play.

1

Turn the volume knob to adjust the [

ON

] time, then

“READING” keeps flashing. Do not use too many hierarchical levels or folders.

press the knob.

2

Turn the volume knob to adjust the [

OFF

] time,

Elapsed playing time is not correct. This is caused by how the tracks are recorded.

then press the knob.

CD / USB / iPod

“LOADING” appears when you enter

This unit is still preparing the iPod/iPhone music list. It may take

(Default: [

ON

]:

18:00

; [

OFF

]:

6:00

)

search mode by pressing

.

some time to load, try again later.

BRIGHTNESS 0

—

31

: Select your preferred brightness level for

Correct characters are not displayed

•

This unit can only display uppercase letters, numbers, and a

display illumination.

(e.g. album name).

limited number of symbols.

TEXT SCROLL AUTO

/

ONCE

:Select whether to scroll the display

•

Depending on the display language you have selected ( 

5

),

information automatically, or scroll only once.;

some characters may not be displayed correctly.

OFF

:Cancels.

ENGLISH

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Book Size: B6L (182 mm x 128 mm)

Data Size: B6L (182 mm x 128 mm)

TROUBLESHOOTING

Symptom Remedy

Symptom Remedy

“NA FILE” Make sure the disc contains supported audio files. ( 

19, 20

)

“NO DEVICE” or

•

Switch off the developer options on the Android

“READING” keeps

device.

“NO DISC” Insert a playable disc into the loading slot.

flashing.

•

Reconnect the Android device.

“TOC ERROR” Make sure the disc is clean and inserted properly.

•

If this does not solve the problem, the

connected Android device does not support

“PLEASE EJECT” Reset the unit. If this does not solve the problem, consult your

[

BROWSE MODE

]. ( 

20

)

nearest service center.

ANDROID

Playback is intermittent

Turn off the power saving mode on the Android

“READ ERROR” Copy the files and folders onto the USB device again. If this does

or sound skips.

device.

not solve the problem, reset the USB device or use another USB

device.

“ANDROID ERROR” /

•

Reconnect the Android device.

“NADEVICE”

•

Restart the Android device.

CD / USB / iPod

“NO DEVICE” Connect a USB device, and change the source to USB again.

No Bluetooth device is

•

Search from the Bluetooth device again.

“COPY PRO” A copy-protected file is played.

detected.

•

Reset the unit. ( 

3

)

“NA DEVICE”

Connect a supported USB device, and check the connections.

Bluetooth pairing

•

Make sure you have entered the same PIN code

“NO MUSIC” Connect a USB device that contains playable audio files.

cannot be made.

to both the unit and Bluetooth device.

•

Delete pairing information from both the unit

“iPod ERROR”

•

Reconnect the iPod.

•

and the Bluetooth device, then perform pairing

Reset the iPod.

again. (



9

)

•

Sound cannot be heard

•

Reconnect the Android device.

•

Echo or noise is heard

•

Adjust the microphone unit’s position. ( 

9

)

during playback.

If in [

HAND MODE

], launch any media player application on the

during a phone

•

•

Check the [

ECHO CANCEL

] setting. ( 

11

)

Sound output only from

Android device and start playback.

the Android device.

•

conversation.

If in [

HAND MODE

], relaunch the current media player

application or use another media player application.

Phone sound quality

•

Reduce the distance between the unit and the

Bluetooth®

•

Restart the Android device.

is poor.

Bluetooth device.

•

If this does not solve the problem, the connected Android device

•

Move the car to a place where you can get a

is unable to route the audio signal to unit. (



20

)

better signal reception.

ANDROID

Cannot playback at

•

Make sure KENWOOD MUSIC PLAY APP is installed on the

Voice calling method is

•

Use voice calling method in a more quiet

[

BROWSE MODE

].

Android device. (



7

)

not successful.

environment.

•

Reconnect the Android device and select the appropriate control

•

Reduce the distance from the microphone when

mode.

you speak the name.

•

If this does not solve the problem, the connected Android device

•

Make sure the same voice as the registered

does not support [

BROWSE MODE

]. ( 

20

)

voice tag is used.

18

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Data Size: B6L (182 mm x 128 mm)

Book Size: B6L (182 mm x 128 mm)