Kenwood KDC-3657SD: TROUBLESHOOTING

TROUBLESHOOTING

Symptom Remedy

Symptom Remedy

Sound cannot be heard. • Adjust the volume to the optimum level.

“NA DEVICE” appears. • Connect a supported USB device, and check the connections.

• Check the cords and connections.

• Insert a supported SD card properly.

“PROTECT” appears and no

Check to be sure the terminals of the speaker wires are

“USB ERROR” appears. • Remove the USB device, turn the unit off, then turn it on

operations can be done.

insulated properly, then reset the unit. If this does not solve the

again.

problem, consult your nearest service center.

• Try to connect another USB device.

• Sound cannot be heard.

Clean the connectors. (

➜

2)

“iPod ERROR” appears. • Reconnect the iPod.

• The unit does not turn on.

• Reset the iPod.

• Information shown on the

Noise is generated. Skip to another track or change the disc.

display is incorrect.

Tracks do not play back as you

Playback order is determined when files are recorded.

The unit does not work at all.

Reset the unit. (

➜

3)

have intended them to play.

• Radio reception is poor.

• Connect the antenna firmly.

“READING” keeps flashing. Do not use too many hierarchical levels or folders.

• Static noise while listening to

• Pull the antenna out all the way.

the radio.

Elapsed playing time is not correct.

This is caused by how the tracks are recorded.

“NA FILE” appears.

Make sure the disc contains supported audio files. (

➜

9)

The number of songs contained in

Podcast files are not counted on this unit as this unit does

the “SONGS” category of this unit

not support the playback of podcast files.

“NO DISC” appears. Insert a playable disc into the loading slot.

is different from the iPod/iPhone.

“TOC ERROR” appears. Make sure the disc is clean and inserted properly.

Correct characters are not

This unit can only display uppercase letters, numbers, and

“PLS EJECT” appears. Reset the unit. If this does not solve the problem, consult your

displayed (e.g. album name).

a limited number of symbols. Uppercase Cyrillic letters can

nearest service center.

also be displayed if [RUSSIAN SET] is set to [ON]. (

➜

4)

Disc cannot be ejected. Press and hold

0

to forcibly eject the disc. Be careful not

to drop the disc when it is ejected. If this does not solve the

problem, reset the unit. (

➜

3)

“READ ERROR” appears. Copy the files and folders onto the USB device/SD card again. If

this does not solve the problem, reset the USB device/SD card

or use another USB device/SD card.

“NO DEVICE” appears. • Connect a USB device, and change the source to USB again.

• SD card is not inserted properly. Insert an SD card, and change

the source to SD again.

“COPY PRO” appears. A copy-protected file is played.

“NO MUSIC” appears. Connect a USB device/SD card that contains playable audio

files.

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