Yamaha BRX-610: TROUBLESHOOTING

TROUBLESHOOTING

Disc playback

■ General

Problem Cause Remedy Page

No sound or

The sampling rate of an audio or video

Check that the sampling rate and bit rate of an audio

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distorted sound.

file is not compatible with this unit.

or video file are compatible with this unit.

Audio may not be output depending on the audio

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recording status, such as when audio other than an

audio signal or non-standard audio is recorded for

the audio content.

There is no sound during still mode, slow motion

—

playback, fast forward and fast reverse.

Disc playback does

The disc is not finalized. The CD-R/RW, DVD+R/RW/R DL, and DVD-R/

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not start.

RW/R DL must be finalized.

Disc is loaded upside-down. Remove the disc and then load the disc with the

—

labeled side facing up.

The disc is defective. Try playing back another disc. If this solves the

—

problem, the disc you want to play back is defective.

The format of the file is not compatible

Check that the format of the file is compatible with

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with this unit.

this unit.

Some button

The disc loaded into this unit is not

Use a disc supported by this unit.

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operations do not

compatible.

work.

Playback does not

The disc is dirty. Remove the disc and then wipe the disc clean.

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start immediately

The disc loaded into this unit is not

Use a disc supported by this unit.

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after pressing

compatible.

on this unit or on

the remote control.

If this unit was moved from a cold to

Wait for an hour or two until this unit adjusts to the

—

warm place, condensation has formed on

room temperature, and try again.

the disc reading lens.

[No Disc] appears in

The disc loaded into this unit is not

Use a disc supported by this unit.

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the display even

compatible.

though a disc is in

The disc is dirty. Remove the disc and then wipe the disc clean.

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the disc tray.

Disc is loaded upside-down. Remove the disc and then load the disc with the

—

labeled side facing up.

Audio is not output,

The disc is a copyright-protected disc. The audio may not be output or the images may not

—

or images are not

be played back properly for some discs in which

played back properly.

copyright-protected contents are recorded.

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TROUBLESHOOTING

■ Picture

Problem Cause Remedy Page

Screen freezes and

Press , then restart playback.

—

operation buttons do

This unit needs to be restarted. Turn off the power and turn on the power again.

—

not work.

Press and hold on the front panel for around 5

—

seconds to restart this unit.

Video is not output

Resolution is set incorrectly. Set to the desired resolution.

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with the desired

resolution.

Wide-screen video

Aspect ratio of your TV is set incorrectly. Change the aspect ratio of your TV.

37

appears vertically

stretched, or black

bands appear at the

top and bottom of the

screen. Or 4:3 video

appears horizontally

stretched.

Square noise

Blocks in images may be visible in scenes with rapid

—

(mosaic) appears on

movement due to the characteristics of digital image

the screen.

compression technology.

The playback screen

The disc is a copyright-protected disc. This unit complies with analog copy protection.

—

will be disturbed if

Some discs contain a copy prohibiting signal. If you

DVD video is

try to play back such discs through a VCR, or record

recorded to a VCR, or

to a VCR and play back the signal, the copy

played back through

protection will prevent normal playback.

a VCR.

Remote control

Problem Cause Remedy Page

The remote control

The remote control is operated outside its

For information on the remote control operation

10

does not work nor

operation range.

range, refer to “Using the remote control”.

function properly.

The remote control sensor on this unit is

Change the lighting or orientation of this unit.

—

exposed to direct sunlight or lighting.

The battery is worn out. Replace the battery with new one.

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INFORMATION

ADDITIONAL

There are obstacles between the sensor of

Remove the obstacles.

—

this unit and the remote control.

Network

Problem Cause Remedy Page

Cannot connect to

Incorrect cable connections. Connect the Network cable properly.

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the Internet.

The connected equipment is turned off. Turn on the connected equipment, such as the

—

broadband router or modem.

Connections of the broadband router and/

Connect the broadband router and/or modem

—

or modem are incorrect.

correctly.

The network setting is incorrect. Set the proper value(s) in the network setting. Refer

36

to “Network”.

English

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TROUBLESHOOTING

Problem Cause Remedy Page

Cannot download

Incorrect cable connections. Connect the Network cable properly.

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BD-Live contents.

Incorrect USB device connections. Connect the USB memory device properly. Check

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that the USB memory device is connected to the

USB port of this unit.

The BD disc does not support BD-Live. Check if the BD disc supports BD-Live.

—

The network setting is incorrect. Check the setting for [Internet Connection].

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The USB memory device is not

Connect the USB memory device formatted in

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compatible.

FAT16 or FAT32.

There is insufficient free space on the

It is recommended to connect the USB memory

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USB memory device.

device with at least 2 GB of free space. If there is not

enough free space, format the USB memory device.

Refer to the supplied user’s manual of the disc or

—

consult the disc manufacturer.

Cannot detect the

Incorrect cable connections. Connect the network cable properly.

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DLNA server.

The connected equipment is turned off. Turn on the connected equipment, such as the

—

broadband router or the server.

The access point of this unit and the

Confirm this unit and the server are connected to the

—

server are not the same.

same access point.

The network setting is incorrect. Set the proper value(s) in the network setting. Refer

36

to “Network”.

The DLNA server does not permit this

Depending on the DLNA server, this unit may need

—

unit.

to be permitted from the server.

Cannot play the file

The file is not supported by this unit. Make sure the file is playable.

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on the home network

The DLNA setting is incorrect. Check your DLNA server’s setting.

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server.

The playback and operating quality may be affected

—

by your home network condition.

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TROUBLESHOOTING

Messages on the screen

The following messages appear on the TV screen in case the disc you tried to play back is not appropriate or the

operation is not correct.

Error message Cause Remedy Page

Unsupported File The file is not supported by this unit. Refer to “Types of discs/files that can be used with

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this unit”.

Wrong region code! The disc is an incompatible region code. Refer to “Region management information”.

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Network has FAILED. This unit cannot be connected to the

Check connection and Network setting.

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network.

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Network is OK, proxy

This unit cannot be connected to the

Refer to “[Proxy Setting]”.

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has FAILED.

proxy server.

BD-Live connection

BD-Live connection is prohibited. Refer to “[BD-Live Connection]”.

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is prohibited in

SETUP menu.

No valid upgrade file

The upgrade file cannot be found. Check if the upgrade file is in the appropriate folder.

—

is found!

Upgrade has failed

Upgrade is failed. Check if the upgrade file is corrupted or unreadable.

—

for some reason!

Others

Problem Cause Remedy Page

Password is

When no disc is inserted and playback is stopped,

—

forgotten.

press and hold and on the front panel

simultaneously for around 5 seconds to set all the

Security settings (p. 36) of this unit to their default

settings. After the power is turned off automatically,

press to turn on the power again.

INFORMATION

ADDITIONAL

English

49 En