Pioneer VSX-420-K: Chapter 9: Additional information Troubleshooting Problem Remedy

Chapter 9: Additional information Troubleshooting Problem Remedy: Pioneer VSX-420-K

Table of contents

Additional information09

Chapter 9:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is

something wrong with this component, check the points below. Sometimes the trouble may lie in

another component. Investigate the other components and electrical appliances being used. If the

trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer

authorized service center or your dealer to carry out repair work.

If the unit does not operate normally due to external effects such as static electricity disconnect

the power plug from the outlet and insert again to return to normal operating conditions.

Problem Remedy

The power does not turn on. Disconnect the power plug from the outlet, and insert again.

• Make sure there are no loose strands of speaker wire touching the

rear panel. This could cause the receiver to shut off automatically.

• If the power shuts off automatically, take the unit to your nearest

Pioneer authorized service center or your dealer for servicing.

Power cannot be turned off.

• Press the button, then with the SHIFT button pressed,

(ZONE2 ON is displayed.)

press the RECEIVER button to switch the sub zone off.

No sound is output when a

• Check the audio output settings of the source component.

function is selected.

• Make sure the component is connected correctly (refer to

Connecting your equipment on page 13).

• Press MUTE on the remote control to turn muting off.

• Press SIGNAL SEL to select the proper input signal (see Choosing

the input signal on page 26).

• Even if you connect the playback components with an HDMI cable,

no sound will come out of the speaker connected to this receiver. An

audio cable connection is also needed for this.

• If the connection was made using an optical or a coaxial cable,

you’ll need to press SIGNAL SEL button to select the input signal

corresponding to the playback components (refer to Choosing the

input signal on page 26).

No image is output when a

• Make sure the component is connected correctly (refer to

function is selected.

Connecting your equipment on page 13).

• Use the same type of video cables for the source component and

TV to connect to this receiver.

• Select the correct component (use the MULTI CONTROL buttons).

• Check The Input Assign menu on page 35 to make sure you’re

assigned the correct input.

• The video input selected on the TV monitor is incorrect. Refer to the

instruction manual supplied with the TV.

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RECEIVER

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