Indesit XWSNA 610518 W: Troubleshooting

Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

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that the problem cannot be solved easily using the following list.

Problem:

Possible causes / Solutions:

The washing machine does not

• Theapplianceisnotpluggedintothesocketfully,orisnotmakingcontact.

switch on.

• Thereisnopowerinthehouse.

The wash cycle does not start.

• Thewashingmachinedoorisnotclosedproperly.

• TheON/OFFbuttonhasnotbeenpressed.

• TheSTART/PAUSEbuttonhasnotbeenpressed.

• Thewatertaphasnotbeenopened.

• Adelayedstarthasbeenset(see “Personalisation”).

The washing machine does not

• Thewaterinlethoseisnotconnectedtothetap.

take in water (the indicator light for

• Thehoseisbent.

the first wash cycle stage flashes

• Thewatertaphasnotbeenopened.

rapidly).

• Thereisnowatersupplyinthehouse.

• Thepressureistoolow.

• TheSTART/PAUSEbuttonhasnotbeenpressed.

The washing machine continuously

• Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor

takes in and drains water.

(see “Installation”).

• Thefreeendofthehoseisunderwater(see “Installation”).

• Thewalldrainagesystemisnotfittedwithabreatherpipe.

If the problem persists even after these checks, turn off the water tap, switch

the appliance off and contact the Assistance Service. If the dwelling is on one of

the upper floors of a building, there may be problems relating to water drainage,

causing the washing machine to fill with water and drain continuously. Special

anti-draining valves are available in shops and help to avoid this inconvenience.

The washing machine does not

• Thewashcycledoesnotincludedraining:somewashcyclesrequirethedrain

drain or spin.

phase to be started manually.

• The function is enabled: to complete the wash cycle, press the START/

PAUSE button (“Personalisation”).

• Thedrainhoseisbent(see “Installation”).

• Thedrainageductisclogged.

The washing machine vibrates a lot

• Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).

during the spin cycle.

• Thewashingmachineisnotlevel(see “Installation”).

• Thewashingmachineistrappedbetweencabinetsandwalls(see “Installation”).

The washing machine leaks.

• Thewaterinlethoseisnotscrewedonproperly(see “Installation”).

• Thedetergentdispenserdrawerisblocked(forcleaninginstructions,see

“Care and maintenance”).

• Thedrainhoseisnotfixedproperly(see “Installation”).

The “Functions” indicator lights and the

• Switchoffthemachineandunplugit,waitforapproximately1minuteand

“start/pause” indicator light flash, while

then switch it back on again.

one of the “phase in progress” indicator

If the problem persists, contact the Technical Assistance Service.

lights and the “door locked” indicator

light will remain lit in a fixed manner.

There is too much foam.

• Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext

“for washing machines” or “hand and machine wash”, or the like).

• Toomuchdetergentwasused.

Push & Wash does not activate.

• AfterswitchingonthemachineacontrolotherthanPush&Washwasactiva-

ted. Switch the machine off and press the Push & Wash button.

The programme lasts a lot less that

• The“FastForward”optionwasactivated.

expected.

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