Pioneer DEH-X6500DAB: Troubleshooting Error messages

Appendix

Additional information

Additional information

CD player

USB storage device/iPod

Troubleshooting

Error messages

English

When you contact your dealer or your nearest

Message Cause Action

Message Cause Action

Symptom Cause Action

Pioneer Service Center, be sure to note the error

ERROR-07,

The disc is dirty. Clean the disc.

FORMAT

Sometimes

Wait until the

message.

11, 12, 17, 30

READ

there is a delay

message disap-

The display

You did not per-

Perform operation

The disc is

Replace the disc.

between the

pears and you

automatically

form any opera-

again.

scratched.

Common

start of playback

hear sound.

returns to the

tion within

ERROR-07,

There is an elec-

Turn the ignition

and when you

ordinary dis-

about 30 sec-

Message Cause Action

10, 11, 12,

trical or me-

switch OFF and

start to hear any

play.

onds.

15, 17, 30,

chanical error.

back ON, or

AMP ERROR Unit fails to op-

Check the speak-

sound.

The repeat

Depending on

Select the repeat

A0

switch to a differ-

erate or speaker

er connection. If

NO AUDIO There are no

Transfer the audio

play range

the repeat play

play range again.

ent source, then

connection is

the message fails

songs.

files to the USB

changes un-

range, the se-

back to the CD

incorrect; pro-

to disappear even

storage device

expectedly.

lected range

player.

tective circuit is

after the engine is

and connect.

may change

activated.

switched off/on,

ERROR-15 The inserted

Replace the disc.

when another

The connected

Follow the USB

contact your deal-

disc is blank.

folder or track is

USB storage de-

storage device in-

er or an author-

ERROR-23 Unsupported

Replace the disc.

being selected

vice has secur-

structions to dis-

ized Pioneer

CD format.

or during fast

ity enabled.

able the security.

Service Station

forwarding/re-

FORMAT

Sometimes

Wait until the

for assistance.

SKIPPED The connected

Play an audio file

versing.

READ

there is a delay

message disap-

USB storage de-

not embedded

between the

pears and you

A subfolder is

Subfolders can-

Select another re-

vice contains

with Windows

start of playback

hear sound.

not played

not be played

peat play range.

DAB tuner

files embedded

Media DRM 9/10.

and when you

back.

when FLD (fold-

with Windows

Message Cause Action

start to hear any

er repeat) is se-

Mediaä DRM 9/

sound.

lected.

ANTENNA

The antenna

Check the anten-

10.

NO AUDIO The inserted

Replace the disc.

NO XXXX ap-

There is no em-

Switch the display

ERROR

connection is

na connection. If

PROTECT All the files in

Transfer audio

pears when a

bedded text in-

or play another

incorrect.

the message fails

disc does not

the USB storage

files not em-

to disappear even

contain any

display is

formation.

track/file.

device are em-

bedded with

changed (NO

after the engine is

playable files.

bedded with

Windows Media

TITLE, for ex-

switched off/on,

SKIPPED The inserted

Replace the disc.

Windows Media

DRM 9/10 to the

ample).

contact your deal-

disc contains

DRM 9/10.

USB storage de-

er or an author-

DRM protected

vice and connect.

The unit is

You are using a

Move electrical

ized Pioneer

files.

malfunction-

device, such as

devices that may

N/A USB The USB device

! Connect a USB

Service Station

ing.

a cellular

be causing the in-

PROTECT All the files on

Replace the disc.

connected to is

Mass Storage

for assistance.

There is inter-

phone, that

terference away

the inserted

not supported

Class compliant

ference.

transmits elec-

from the unit.

disc are em-

by this unit.

device.

tric waves near

bedded with

! Disconnect

the unit.

DRM.

your device and

replace it with a

compatible USB

storage device.

En

15