Dell Precision 470: инструкция

Раздел: Бытовая, кухонная техника, электроника и оборудование

Тип: Компьютер

Инструкция к Компьютеру Dell Precision 470

Dell Precision™ Workstation 470

and Workstation 670

Quick Reference Guide

Models WHM and WHL

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the "Glossary" in the

User’s Guide

.

®

®

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating

systems are not applicable.

The

Quick Reference Guide

,

Drivers and Utilities

CD, and operating system media are optional and may not ship

with all computers.

____________________

Information in this document is subject to change without notice.

© 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Microsoft and Windows are registered

trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models WHM and WHL

October 2004 P/N T3913 Rev. A01

www.dell.com | support.dell.com

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Dell Precision 670 Computer

. . . . . . . . . . . . . . . . . . . 9

Setting Up Your Dell Precision 470 Computer

. . . . . . . . . . . . . . . . . . 15

Opening the Computer Cover

. . . . . . . . . . . . . . . . . . . . . . . . . . 18

Caring for Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Resolving Software and Hardware Incompatibilities

. . . . . . . . . . . 22

®

Microsoft Windows

XP . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Windows 2000

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using System Restore in Windows XP

. . . . . . . . . . . . . . . . . . . 23

Using Last Known Good Configuration

. . . . . . . . . . . . . . . . . . . 24

When to Use the Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . 25

Before You Start Testing

. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Running the Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . 26

System Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Beep Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Error Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Diagnostic Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Memory Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Frequently Asked Questions

. . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents 3

4 Contents

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

A diagnostic program for my computer

Drivers and Utilities CD (also known as ResourceCD)

Drivers for my computer

Documentation and drivers are already installed on your

My computer documentation

computer. You can use the CD to reinstall drivers, run the

My device documentation

Dell Diagnostics (see page 26), or access your

documentation.

Desktop System Software (DSS)

Readme files may be

included on your CD to

provide last-minute

updates about technical

changes to your

computer or advanced

technical-reference

material for technicians

or experienced users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

NOTE: The Drivers and Utilities CD is optional and may not

ship with your computer.

System board connectors

System Information Label

Location of system board components

Located on the inside cover of your

computer.

Quick Reference Guide 5

What Are You Looking For? Find It Here

Warranty information

Dell™ Product Information Guide

Terms and Conditions (U.S. only)

Safety instructions

Regulatory information

Ergonomics information

End User License Agreement

www.dell.com | support.dell.com

How to remove and replace parts

Dell Precision™ Mobile Workstation User’s Guide

Specifications

®

®

Microsoft

Windows

XP Help and Support Center

How to configure system settings

1

Click the

Start

button and click

Help and Support

.

How to troubleshoot and solve problems

2

Click

User’s and system guides

and click

User’s guides

.

The User’s Guide is also available on the optional

Drivers

and Utilities

CD

.

Service Tag and Express Service Code

Service Tag and Microsoft Windows License

Microsoft Windows License Label

These labels are located on your computer.

Use the Service Tag to

identify your

computer when you

use

support.dell.com

or contact technical

support.

Enter the Express Service Code to direct your call when

contacting technical support.

6 Quick Reference Guide

What Are You Looking For? Find It Here

Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website

Upgrades — Upgrade information for components, such

at premier.support.dell.com. The website may not be

as memory, the hard drive, and the operating system

available in all regions.

Customer Care — Contact information, service call and

order status, warranty, and repair information

Service and support — Service call status and support

history, service contract, online discussions with

technical support

Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

Downloads — Certified drivers, patches, and software

updates

Desktop System Software (DSS) — If you reinstall the

operating system for your computer, you should also

reinstall the DSS utility. DSS provides critical updates

for your operating system and support for Dell™

®

®

3.5-inch USB floppy drives, Intel

Pentium

M

processors, optical drives, and USB devices. DSS is

necessary for correct operation of your Dell computer.

The software automatically detects your computer and

operating system and installs the updates appropriate

for your configuration.

How to use Windows XP

Windows Help and Support Center

Documentation for my computer

1

Click the

Start

button and click

Help and Support

.

Documentation for devices (such as a modem)

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

Quick Reference Guide 7

What Are You Looking For? Find It Here

How to reinstall my operating system

Operating System CD

The operating system is already installed on your

computer. To reinstall your operating system, use the

Operating System CD. See your Dell Precision User’s

Guide for instructions.

After you reinstall your

operating system, use the

Drivers and Utilities CD

to reinstall drivers for the

devices that came with

your computer.

www.dell.com | support.dell.com

Your operating system

product key label is

located on your

computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The Operating System CD is optional and may not

ship with your computer.

®

How to use the Red Hat

Linux operating system

Dell Supported Linux Sites

E-mail discussions with other users of Dell Precision™

http://linux.dell.com

computers and Linux

http://lists.us.dell.com/mailman/listinfo/linux-

Additional information regarding Linux and my Dell

precision

Precision computer

http://docs.us.dell.com/docs/software/oslinux/

8 Quick Reference Guide

Setting Up Your Dell Precision 670 Computer

Connect the keyboard and the mouse.

CAUTION: Before you begin any of

1

the procedures in this section, follow

the safety instructions located in the

Product Information Guide.

You must complete all steps to properly

set up your computer.

PS/2

or

USB

PS/2

or

USB

Connect the modem or the network cable.

NOTE: If your computer has a

2

network card installed, connect the

network cable to the card.

NOTE: A modem is not included as a

standard feature with Dell Precision

workstations, but you can order a

modem separately.

NOTICE: Do not connect a modem

cable to the network adapter. Voltage

Network

from telephone communications can

damage the network adapter.

Modem

Quick Reference Guide 9

Connect the monitor.

Depending on your graphics card, you

3

can connect your monitor in

various ways.

NOTICE: You may need to use the

provided adapter or cable to connect

your monitor to the computer.

www.dell.com | support.dell.com

10 Quick Reference Guide

For single- and dual-monitor capable cards with a single connector

VGA Adapter

VGA

Use the VGA adapter when you have a single monitor

graphics card and you want to connect a VGA monitor.

Dual VGA Y Cable Adapter

Dual DVI Y Cable Adapter

VGA

DVI

VGA

DVI

Use the appropriate Y cable when your graphics card has a

Use the appropriate Y cable when your graphics card has a

single connector and you want to connect one or two VGA

single connector and you want to connect one or two DVI

monitors.

monitors.

The dual-monitor cable is color coded; the blue connector is for the primary monitor, and the black

connector is for the secondary monitor. To enable dual-monitor support, both monitors must be

attached to the computer when it starts.

Quick Reference Guide 11

For dual-monitor capable cards with one DVI and one VGA connector

Single DVI/Single VGA

Dual VGA With VGA Adapter

DVI

VGA

VGA

VGA

www.dell.com | support.dell.com

Use the appropriate connector(s) when you connect one

Use the VGA adapter when you want to connect two VGA

or two monitors.

monitors.

For dual-monitor capable cards with two DVI connectors

Dual DVI

Dual DVI With One VGA Adapter

Dual DVI With Two VGA Adapters

DVI

DVI

DVI

VGA

VGA

VGA

Use the DVI connectors to connect

Use the VGA adapter to connect a

Use two VGA adapters to connect two

your computer to one or two

VGA monitor to one of the

VGA monitors to the DVI connectors

DVI monitors.

DVI connectors on your computer.

on your computer.

12 Quick Reference Guide

Connect the speakers.

NOTE: If your computer

4

has an audio card

installed, connect the

speakers to the card.

LINE OUT

Connect the power cables and turn on the computer and monitor.

5

Quick Reference Guide 13

Install additional software or devices.

6

Before you install any devices or software that did not come with your computer, read the

documentation that came with the software or device or contact the vendor to verify that the

software or device is compatible with your computer and operating system.

Congratulations! You have completed the setup for your Dell Precision 670 computer.

To access the User’s Guide from your hard drive:

Click the

Start

button and click

Help and Support

.

www.dell.com | support.dell.com

To access your User’s Guide from the Dell Support website:

1

Go to

support.dell.com.

2

Follow the prompts on the website that ask you for information specific to your computer.

3

At the Dell Support website home page, click the

User Guides

link under

Product Support

,

click

Systems

, and then select your Dell Precision computer.

14 Quick Reference Guide

Setting Up Your Dell Precision 470 Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

You must complete all steps to properly set up your computer.

Connect the keyboard and the mouse.

1

PS/2

or

USB

PS/2

USB

or

Connect the modem or the network cable.

2

NOTE: If your computer has a

network card installed,

connect the network cable to

the card.

NOTICE: Do not connect a

network

modem

modem cable to the network

adapter. Voltage from

telephone communications can

damage the network adapter.

NOTE: A modem is not

included as a standard feature

with Dell Precision

workstations, but you can

order a modem separately.

Quick Reference Guide 15

Connect the monitor.

Depending on your

3

graphics card, you can

connect your monitor in

various ways.

For information on the

different options, see

page 11

and

page 12

.

NOTICE: You may need

www.dell.com | support.dell.com

to use the provided

adapter or cable to

connect your monitor

to the computer.

16 Quick Reference Guide

Connect the speakers.

4

LINE OUT

NOTE: If your computer has an audio card installed, connect the speakers to the card.

Connect the power cables and turn on the computer and monitor.

5

Install additional software or devices.

6

Quick Reference Guide 17

Before you install any devices or software that did not come with your computer, read the

documentation that came with the software or device or contact the vendor to verify that the

software or device is compatible with your computer and operating system.

Congratulations! You have completed the setup for your Dell Precision 470 computer.

To access the User’s Guide from your hard drive:

Click the

Start

button and click

Help and Support

.

To access your User’s Guide from the Dell Support website:

1

Go to

support.dell.com.

www.dell.com | support.dell.com

2

Follow the prompts on the website that ask you for information specific to your computer.

3

At the Dell Support website home page, click the

User Guides

link under

Product Support

,

click

Systems

, and then select your Dell Precision computer.

Opening the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

1

Shut down the computer through the

Start

menu.

2

Ensure that your computer and attached devices are turned off. If your computer and

attached devices did not automatically turn off when you shut down your computer, turn

them off now.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

3

Disconnect any telephone or telecommunication lines from the computer.

4

Disconnect your computer and all attached devices from electrical outlets, and then press the

power button to ground the system board.

5

If you have installed a padlock through the padlock ring on the back panel, remove

the padlock.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet

before opening the cover.

6

Lay the computer on its side as shown in the following illustrations.

NOTICE: Ensure that sufficient space exists to support the open cover—at least 30 cm (1 ft) of

desk top space.

18 Quick Reference Guide

7

Open the computer cover:

a

Slide the cover release latch toward the top of the computer.

b

Raise the cover, and pivot it toward the front of the computer.

8

Ground yourself by touching an unpainted metal surface on the computer, such as the metal

at the back of computer, before touching anything inside your computer.

While you work, periodically touch any unpainted metal surface on the computer to dissipate

any static electricity that could harm internal components.

Dell Precision 670 Computer

cover release latch

security cable slot

padlock ring

Quick Reference Guide 19

Inside the Dell Precision 670 Computer

floppy drive (optional)

CD/DVD drive(s)

hard drive(s)

chassis intrusion switch

system board

www.dell.com | support.dell.com

processor

airflow shroud

power supply

20 Quick Reference Guide

Dell Precision 470 Computer

cover release latch

security cable slot

padlock ring

Inside the Dell Precision 470 Computer

CD/DVD drive(s)

floppy drive (optional)

hard drive(s)

chassis intrusion switch

system board

processor

airflow shroud

power supply

Quick Reference Guide 21

Caring for Your Computer

To help maintain your computer, follow these suggestions:

To avoid losing or corrupting data, never turn off your computer when the hard drive light is on.

Schedule regular virus scans using anti-virus software.

Manage hard drive space by periodically deleting unnecessary files and defragmenting the

drive.

Back up files on a regular basis.

Periodically clean your monitor screen, mouse, and keyboard (see your

User’s Guide

for

more information).

www.dell.com | support.dell.com

Solving Problems

Follow these tips when troubleshooting your computer:

If you added or removed a computer part before the problem started, review the installation

procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may

help technical support diagnose and fix the problem(s).

If an error message occurs in a program, consult the program’s documentation.

If the recommended action in the troubleshooting section is to see a section in your

User’s Guide

, go to

support.dell.com

(on another computer if necessary) to access

your

User’s Guide

.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly

configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

®

Microsoft Windows

XP

To resolve incompatibilities using the Hardware Troubleshooter:

1

Click the

Start

button and click

Help and Support

.

2

Ty p e

hardware troubleshooter

in the

Search

field and click the arrow to start the search.

3

Click

Hardware Troubleshooter

in the

Search Results

list.

4

In the

Hardware Troubleshooter

list, click

I need to resolve a hardware conflict on my

computer

, and click

Next

.

22 Quick Reference Guide

To resolve incompatibilities using the Hardware Troubleshooter:

1

Click the

Start

button and click

Help

.

2

Click

Troubleshooting and Maintenance

on the

Contents

tab, click

Windows XP

troubleshooters

, and then click

Hardware

.

3

In the

Hardware Troubleshooter

list, click

I need to resolve a hardware conflict on my

computer

and click

Next

.

Windows 2000

To resolve incompatibilities using Device Manager:

1

Click the

Start

button, point to

Settings

, and then click

Control Panel

.

2

In the

Control Panel

window, double-click

System

.

3

Click the

Hardware

tab.

4

Click

Device Manager

.

5

Click

View

and click

Resources by connection

.

6

Double-click

Interrupt request (IRQ)

.

Incorrectly configured devices are indicated by a yellow exclamation point (

!

) or a red

X

if the

device has been disabled.

7

Double-click any device marked with an exclamation point to display the

Properties

window.

The

Device

status area in the

Properties

window reports the cards or devices that need to

be reconfigured.

8

Reconfigure the devices or remove the devices from the Device Manager. See the

documentation that came with the device for information on configuring the device.

To resolve incompatibilities using the Hardware Troubleshooter:

1

Click the

Start

button and click

Help

.

2

Click

Troubleshooting and Maintenance

on the

Contents

tab, click

Windows 2000

troubleshooters

, and then click

Hardware

.

3

In the

Hardware Troubleshooter

list, click

I need to resolve a hardware conflict on my

computer

and click

Next

.

Using System Restore in Windows XP

®

®

The Microsoft

Windows

XP operating system provides System Restore to allow you to return

your computer to an earlier operating state (without affecting data files) if changes to the

hardware, software, or other system settings have left the computer in an undesirable

operating state.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

Quick Reference Guide 23

Creating a Restore Point

1

Click the

Start

button and click

Help and Support

.

2

Click

System Restore

.

3

Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and

close all open programs. Do not alter, open, or delete any files or programs until the system restoration

is complete.

1

Click the

Start

button, point to

All Programs

Accessories

System Tools

, and then click

System Restore

.

www.dell.com | support.dell.com

2

Ensure that

Restore my computer to an earlier time

is selected, and click

Next

.

3

Click a calendar date to which you want to restore your computer.

The

Select a Restore Point

screen provides a calendar that allows you to see and select

restore points. All calendar dates with available restore points appear in bold.

4

Select a restore point and click

Next

.

If a calendar date has only one restore point, then that restore point is automatically selected.

If two or more restore points are available, click the restore point that you prefer.

5

Click

Next

.

The

Restoration Complete

screen appears after System Restore finishes collecting data, and

then the computer automatically restarts.

6

After the computer restarts, click

OK

.

To change the restore point, you can either repeat the steps using a different restore point, or

you can undo the restoration.

Using Last Known Good Configuration

1

Restart your computer and press <F8> when the message

Please select the

operating system to start

appears.

2

Highlight

Last Known Good Setting,

press <Enter>, press <l>, and then select your

operating system when prompted.

24 Quick Reference Guide

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard drive.

Reinstall your operating system using the operating system CD.

NOTE: The operating system CD is optional and may not ship with every computer.

During the operating system reinstallation, you can select to delete the existing partitions and

reformat your hard drive.

Reinstall all drivers, beginning with the chipset, using the optional

Drivers and Utilities

CD.

When to Use the Dell Diagnostics

If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell

for technical assistance. The test results provide important information for Dell's service and

support personnel.

NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using this program with other

computers can cause incorrect computer responses or result in error messages.

The Dell Diagnostics allow you to:

Perform quick checks or extensive tests on one or all devices.

Choose how many times a test is run.

Display or print test results or save them in a file.

Suspend testing if an error is detected or terminate testing if a certain number of errors occur.

Access online

Help

screens that describe the tests and how to run them.

Read status messages that tell you whether tests completed successfully.

Receive error messages if problems are detected.

Before You Start Testing

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Turn on your printer if one is attached.

Enter system setup, review your computer’s configuration information, and then enable all of

your computer’s components and devices, such as connectors.

Quick Reference Guide 25

Running the Dell Diagnostics

It is recommended that you print these procedures before you begin.

1

Open the Dell Diagnostics on your hard drive or from the

Drivers and Utilities

CD.

From your hard drive

:

a

Shut down and restart the computer.

b

When

F2 = Setup

appears in the upper-right corner of the screen, press

<Ctrl><Alt><F10>.

®

®

If you wait too long and the Microsoft

Windows

logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer and try again. After the

system boots to the Dell Diagnostics, go to step 2.

www.dell.com | support.dell.com

From the Drivers and Utilities CD

:

a

Shut down and restart the computer.

b

When

F2 = Setup

appears in the upper-right corner of the screen, press <F12>.

If you wait too long and the Microsoft Windows logo appears, continue to wait until you

see the Windows desktop. Then shut down your computer and try again.

NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer

boots according to the devices specified in system setup.

The

Boot Device Menu

appears.

c

Insert the

Drivers and Utilities

CD.

d

Change the

Boot Sequence

to use the IDE CD-ROM device as the first device in the

boot sequence.

The Dell Diagnostics Menu appears.

e

Select

Dell 32-bit Diagnostics

from the numbered list. If multiple versions are

listed, select the version appropriate for your computer.

2

When the

Dell Diagnostics

main menu appears, select the type of test you want to perform.

26 Quick Reference Guide

System Lights

These lights on the front of the computer can indicate a computer problem.

Power Light Hard-Drive Light Cause Corrective Action

Solid green N/A Power is on, and the computer is

No corrective action is required.

operating normally.

Blinking green Blank The computer is in the suspended

Press the power button, move the

state (Windows XP).

mouse, or press a key on the keyboard

to wake the computer. See "Power

Management" in the User’s Guide for

more information.

Blinks green

N/A A configuration error exists. Check the diagnostic lights to see if

several times and

the specific problem is identified. See

then turns off

the User’s Guide for more information.

Solid yellow N/A The Dell Diagnostics is running a

If the Dell Diagnostics is running,

test, or a device on the system

allow the testing to complete.

board may be faulty or

Check the diagnostic lights to see if

incorrectly installed.

the specific problem is identified.

If the computer does not boot, contact

Dell for technical assistance.

Blinking yellow Blank A power supply or system board

Check the diagnostic lights to see if

failure has occurred.

the specific problem is identified. See

"Power Problems" in the User’s Guide.

Blinking yellow Solid green A system board or VRM failure

Check the diagnostic lights to see if

has occurred.

the specific problem is identified.

Solid green and a

N/A A problem was detected while the

See "Beep Codes" on page 28 for

beep code

BIOS was executing.

instructions on diagnosing the beep

during POST

code. Also, check the diagnostic lights

to see if the specific problem

is identified.

Solid green power

N/A The monitor or the graphics card

Check the diagnostic lights to see if

light and no beep

may be faulty or incorrectly

the specific problem is identified. Also,

code and no video

installed.

see "Video Problems" in the

during POST

User’s Guide.

Solid green power

N/A An integrated system board device

Check the diagnostic lights to see if

light and no beep

may be faulty.

the specific problem is identified. If

code but the

the problem is not identified, contact

computer locks

Dell for technical assistance.

up during POST

Quick Reference Guide 27

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or

problems. This series of beeps, called a beep code, identifies a problem. One possible beep code

(code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells

you that the computer encountered a memory problem.

If your computer beeps during start-up:

1

Write down the beep code on the Diagnostic Checklist (see your

User’s Guide

).

2

Run the Dell Diagnostics to identify a more serious cause.

3

Contact Dell for technical assistance.

www.dell.com | support.dell.com

Code Cause Code Cause

1-1-2 Microprocessor register failure 3-3-4 Video Memory Test failure

1-1-3 NVRAM read/write failure 3-4-1 Screen initialization failure

1-1-4 ROM BIOS checksum failure 3-4-2 Screen retrace failure

1-2-1 Programmable interval timer failure 3-4-3 Search for video ROM failure

1-2-2 DMA initialization failure 4-2-1 No timer tick

1-2-3 DMA page register read/write failure 4-2-2 Shutdown failure

1-3 Video Memory Test failure 4-2-3 Gate A20 failure

1-3-1

Memory not being properly identified

4-2-4 Unexpected interrupt in protected

through

or used

mode

2-4-4

3-1-1 Slave DMA register failure 4-3-1 Memory failure above address

0FFFFh

3-1-2 Master DMA register failure 4-3-3 Timer-chip counter 2 failure

3-1-3 Master interrupt mask register failure 4-3-4 Time-of-day clock stopped

3-1-4 Slave interrupt mask register failure 4-4-1 Serial or parallel port test failure

3-2-2 Interrupt vector loading failure 4-4-2 Failure to decompress code to

shadowed memory

3-2-4 Keyboard Controller Test failure 4-4-3 Math-coprocessor test failure

3-3-1 NVRAM power loss 4-4-4 Cache test failure

3-3-2 Invalid NVRAM configuration 4-3-4 Time-of-day clock stopped

28 Quick Reference Guide

Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the program

that was running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying the

problem. See "Error Messages" in your

User’s Guide

for suggestions on resolving any problems.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on

the front panel. The lights can be yellow, green, or off. When the computer starts normally, the

lights flash. After the computer starts, all four lights display solid green. If the computer

malfunctions, the color and sequence of the lights identify the problem.

Quick Reference Guide 29

Diagnostic Light Codes Before POST

Light Pattern Problem Description Suggested Resolution

off

No electrical power is

Connect the computer to an electrical outlet. Ensure

supplied to the computer.

that the front-panel power light is on. If the power light

off

is off, ensure that the computer is connected to a

ABCD

off

working electrical outlet and then press the

off

power button.

If the problem is still not resolved, contact Dell for

technical assistance.

yellow

The computer is in a normal

Press the power button to turn the computer on.

off condition; the computer

off

If the computer does not turn on, ensure that the front-

www.dell.com | support.dell.com

is connected to an

panel power light is on. If the power light is off, ensure

ABCD

off

electrical outlet.

that the computer is connected to a working electrical

off

outlet and then press the power button.

If the problem is still not resolved, contact Dell for

technical assistance.

yellow

The computer is in a reduced

Use one of the appropriate methods to "wake up" the

power or "sleep" state.

computer. See "Advanced Features" in the User’s Guide.

yellow

If the problem is not resolved and you are trying to wake

ABCD

off

the computer with a USB mouse or keyboard, substitute

off

the mouse or keyboard with a working PS/2 mouse or

keyboard and then try to wake the computer.

yellow

The BIOS is not executing. Ensure that the processor is seated correctly and restart

the computer.

yellow

If the problem is still not resolved, contact Dell for

ABCD

yellow

technical assistance.

off

off

A possible power supply or

Perform the procedure in "Power Problems" in the

power cable failure

User’s Guide.

yellow

has occurred.

If the problem is still not resolved, contact Dell for

ABCD

off

technical assistance.

off

off

A possible system board

Contact Dell for technical assistance.

failure has occurred.

off

ABCD

yellow

off

= yellow

= green

= off

30 Quick Reference Guide

Light Pattern Problem Description Suggested Resolution

yellow

A processor and/or VRM

Perform the procedure in "Processor Problems" in the

mismatch exists.

User’s Guide.

off

ABCD

yellow

off

green

A possible VRM 0 failure

Contact Dell for technical assistance.

has occurred.

yellow

ABCD

yellow

off

yellow

A possible VRM 1 failure

Perform the procedure in "Processor Problems" in the

has occurred.

User’s Guide.

green

ABCD

yellow

green

green

A possible VRM 0 and VRM 1

Contact Dell for technical assistance.

failure has occurred.

green

ABCD

yellow

off

= yellow

= green

= off

Diagnostic Light Codes During POST

Light Pattern Problem Description Suggested Resolution

yellow

A possible processor failure has occurred. Reinstall the processor and restart

the computer.

yellow

ABCD

green

yellow

= yellow

= green

= off

Quick Reference Guide 31

Light Pattern Problem Description Suggested Resolution

yellow

Memory modules are detected, but a

1 Reseat the memory

modules to ensure

memory failure has occurred.

that your computer is successfully

yellow

communicating with the memory.

ABCD

green

2

Restart the computer.

green

3

If the problem still exists, remove all

the memory modules and install

one memory module in

connector DIMM_1.

4

Restart the computer.

The following message appears:

Alert! Operating in Debug

www.dell.com | support.dell.com

Mode. Please Populate

Memory in Pairs for

Normal Operation

.

5

Press <F1> to boot to the

operating system.

6

Run the Dell Diagnostics

(see page 26)

.

7

If the memory module passes, shut

down the computer, remove the

memory module, and then repeat the

process with the remaining memory

modules until a memory error occurs

during start-up or diagnostic testing.

If the first memory module tested is

defective, repeat the process with the

remaining modules to ensure that the

remaining modules are not defective.

8

When the defective memory module

is identified,

contact Dell

for

a replacement.

NOTE: If necessary, the computer can

operate in debug mode until new memory

modules are installed.

= yellow

= green

= off

32 Quick Reference Guide

Light Pattern Problem Description Suggested Resolution

yellow

A possible expansion card failure

1

Determine if a conflict exists by

has occurred.

removing a card

(not the graphics

green

card) and then restarting

ABCD

yellow

the computer.

yellow

2

If the problem persists, reinstall the

card that you removed, remove a

different card, and then restart

the computer.

3

Repeat this process for each card. If

the computer starts normally,

troubleshoot the last card removed

from the computer for resource

conflicts (see your

User’s Guide

).

4

If the problem persists,

contact Dell

.

yellow

A possible graphics card failure

If the computer has a graphics card,

has occurred.

remove the card,

reinstall it

, and then

green

restart the computer.

ABCD

yellow

If the problem still exists, install a

green

graphics card that you know works and

restart the computer.

If the problem persists or the

computer has integrated graphics,

contact Dell

.

yellow

A possible floppy or hard drive failure

Reseat all power and data cables and

has occurred.

restart the computer.

green

ABCD

green

yellow

yellow

A possible USB failure has occurred. Reinstall all USB devices, check cable

connections, and then restart

green

the computer.

ABCD

green

green

= yellow

= green

= off

Quick Reference Guide 33

Light Pattern Problem Description Suggested Resolution

green

No memory modules are detected. 1 Reseat the memory modules

to

ensure that your computer is

yellow

successfully communicating with

ABCD

yellow

the memory.

yellow

2

Restart the computer.

3

If the problem still exists, remove

all the memory modules and

install one memory module in

connector DIMM_1.

4

Restart the computer.

The following message appears:

www.dell.com | support.dell.com

Alert! Operating in Debug

Mode. Please Populate

Memory in Pairs for

Normal Operation

.

5

Press <F1> to boot to the

operating system.

6

Run the Dell Diagnostics.

7

If the memory module passes, shut

down the computer, remove the

memory module, and then repeat the

process with the remaining memory

modules until a memory error occurs

during start-up or diagnostic testing.

If the first memory module tested is

defective, repeat the process with the

remaining modules to ensure that the

remaining modules are not defective.

8

When the defective memory module

is identified,

contact Dell

for

a replacement.

NOTE: If necessary, the computer can

operate in debug mode until new memory

modules are installed.

= yellow

= green

= off

34 Quick Reference Guide

Light Pattern Problem Description Suggested Resolution

green

System board failure has occurred. Contact Dell for technical assistance.

yellow

ABCD

yellow

green

green

Memory modules are detected, but a

Ensure that no

special memory

memory configuration or compatibility

module

requirements exist (see

yellow

error exists.

"Memory Overview" in the

ABCD

green

User’s Guide

).

yellow

Verify that the

memory modules

that

you are installing are compatible with

your computer.

Reinstall the memory modules and

restart the computer.

If the problem persists,

contact Dell

.

green

A possible expansion card failure

1

Determine if a conflict exists by

has occurred.

removing a card

(not a graphics card)

yellow

and restarting the computer.

ABCD

green

2

If the problem persists, reinstall the

green

card that you removed, remove a

different card, and then restart

the computer.

3

Repeat this process for each card. If

the computer starts normally,

troubleshoot the last card removed

from the computer for resource

conflicts (see

your

User’s Guide

).

If the problem persists, contact Dell.

green

A possible system board resource and/or

Perform the procedures in your

hardware failure has occurred.

User’s Guide.

green

If the problem persists, contact Dell.

ABCD

yellow

yellow

= yellow

= green

= off

Quick Reference Guide 35

Light Pattern Problem Description Suggested Resolution

green

Another failure has occurred.

Ensure that the cables are properly

connected to the system board from

green

the hard drive, CD drive, and

ABCD

green

DVD drive.

yellow

If the problem persists,

contact Dell

.

green

The computer is in a normal operating

None.

green

condition after POST.

green

ABCD

green

www.dell.com | support.dell.com

= yellow

= green

= off

Memory Overview

NOTE: Your computer supports ECC and registered memory.

Memory modules should be installed in

pairs of matched size, speed, and rank (1R is single

rank and 2R is dual rank)

. See the label on the memory module to determine its size, speed

rank, and organization. Be sure that your memory module labels match.

Example: 256MB 1Rx8 PC2-3200R-333-10:

Size = 256 MB

Speed = 3200

Rank = 1R

Organization = x8

256MB 2R XX XXX

36 Quick Reference Guide

Memory modules can be single rank (1R) or dual rank (2R) and should be installed in the

following order:

The highest rank memory module in DIMM_1 and DIMM_2

Equal or lower rank memory modules in DIMM_3 and DIMM_4

Single rank (1R) memory modules in DIMM_5 and DIMM_6

If only two memory modules are installed, they must be installed in DIMM_1 and DIMM_2.

These connectors are located on the outside edge of the board.

Memory modules should be installed in the following order: connectors DIMM_1 and

DIMM_2, DIMM_3 and DIMM_4, and then DIMM_5 and DIMM_6.

If dual-rank modules are installed in DIMM_3 and DIMM_4, then DIMM_5 and DIMM_6

cannot be used.

Dual-rank memory modules are not supported in DIMM_5 and DIMM_6.

NOTE: Memory purchased from Dell is covered under your computer warranty.

NOTICE: If you remove your original memory modules from the computer during a memory upgrade,

keep them separate from any new modules that you may have, even if you purchased the new modules

from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your

computer may not start properly. You should install your original memory modules in pairs in connectors

DIMM_1 and DIMM_2, connectors DIMM_3 and DIMM_4, and then DIMM_5 and DIMM_6.

NOTICE: If you install more than 4 GB of memory, you must also install a fan to cool the computer. If you

do not install a fan, you will get an error message stating that you must install a fan or remove

some memory.

Quick Reference Guide 37

Frequently Asked Questions

How Do I... Solution Where to Find Additional Information

Set up my computer to use

If your computer has the required

To locate additional information

two monitors?

graphics card to support dual-monitor

about using dual monitors, see the

setup, then look in your box for a

graphics card documentation on the

Y-cable. The cable has a single

Drivers and Utilities CD.

connector on one end (plug this

connector into the back panel) and

branches into two connectors (plug

these connectors in the monitor

cables). For the Dell Precision 670

www.dell.com | support.dell.com

computer, see "Setting Up Your Dell

Precision 670 Computer" on page 9

and for the Dell Precision 470

computer, see "Setting Up Your Dell

Precision 470 Computer" on page 15.

Connect my monitor when the

If your graphics card has a

For the Dell Precision 670 computer,

monitor cable connector doesn’t

DVI connector but your monitor has

see "Connect the monitor" on

seem to fit the connector on the

a VGA connector, then you need to

page 10 and for the Dell Precision 470

back of my computer?

use an adapter. An adapter should be

computer, see "Connect the monitor"

included in the box.

on page 16.

Connect my speakers? If you have a sound card installed,

See the documentation that came

connect the speakers to the

with your speakers for

connectors on the card. For the Dell

more information.

Precision 670 computer, see "Connect

the speakers" on page 13 and for the

Dell Precision 470 computer, see

"Connect the speakers" on page 17.

Find the right connectors for my

Your Dell Precision 670 computer has

See the front and back view graphics

USB or IEEE 1394 devices?

two front panel and six back panel

of your computer in your User’s

USB 2.0 compliant connectors. It also

Guide. For help with locating your

has two 6-pin serial IEEE 1394

User’s Guide, see "Dell Precision™

connectors. See "Setting Up Your Dell

Mobile Workstation User’s Guide" on

Precision 670 Computer" on page 9.

page 6.

Your Dell Precision 470 computer has

two front panel and six back

panel USB 2.0 connectors. It is

also available with an add-in

PCI IEEE 1394 card. See "Setting Up

Your Dell Precision 470 Computer"

on page 15.

38 Quick Reference Guide

How Do I... Solution Where to Find Additional Information

Locate information about the

Yo u r User’s Guide has a specifications

Go to the Dell Support website at

hardware and other technical

table that provides more detailed

support.dell.com and use one of the

specifications for my computer?

information about your computer

following support tools: read white

and the hardware. To locate your

papers on the latest technology or

User’s Guide, see "Finding

communicate with other Dell users at

Information" on page 5.

the Dell forum chat room.

Install new memory? Your User’s Guide has a memory

For help with locating your User’s

section that provides detailed

Guide, see "Finding Information" on

information about your

page 5.

computer’s memory.

See "Memory Overview" on page 36.

Find documentation for my

The following documentation is

If you lose your documentation, it is

computer?

available for your computer:

available on the Dell Support website

User’s Guide

at support.dell.com.

Product Information Guide

System Information Label

Service Manual

To locate these documents, see

"Finding Information" on page 5.

Quick Reference Guide 39

www.dell.com | support.dell.com

40 Quick Reference Guide

Index

B

documentation, 5, 14, 18

lights

device, 5

back of computer, 29

beep codes, 28

online, 7

diagnostic, 29

Product Information Guide, 6

ResourceCD, 5

C

User’s Guide, 6

M

CD

drivers

Microsoft Windows label, 6

Drivers and Utilities, 5

ResourceCD, 5

operating system, 8

Drivers and Utilities CD, 5

ResourceCD, 5

O

computer

operating system

beep codes, 28

E

Installation Guide, 8

conflicts

error messages

CD, 8

resolving software and

beep codes, 28

hardware

diagnostic lights, 29

incompatibilities, 22

P

problems

H

D

beep codes, 28

hardware

diagnostic lights, 29

Dell

beep codes, 28

support site, 7

Help and Support Center, 7

Dell Premier Support

R

website, 6-7

reinstalling

Device Manager, 23

I

Drivers and Utilties CD, 5

diagnostic lights, 29

ResourceCD, 5

IRQ conflicts, 22

diagnostics

beep codes, 28

Drivers and Utilities CD, 5

S

L

lights, 29

safety instructions, 6

labels

Microsoft Windows, 6

Service Tag, 6

Service Tag, 6

Index 41

42 Index

system board, 5

W

system information label, 5

warranty, 6

Windows 2000

Device Manager, 23

T

Hardware Troubleshooter, 23

troubleshooting

Windows XP

diagnostic lights, 29

Help and Support Center, 7

Help and Support Center, 7

U

User’s Guide, 6

42 Index

Аннотация для Компьютера Dell Precision 470 в формате PDF