Dell Latitude D830: инструкция

Dell™ Latitude™ D830

Quick Reference Guide

Model PP04X

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the Glossary in your online

User’s Guide

.

®

®

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not

be available in certain countries.

____________________

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; Intel is a registered trademark of

Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP04X

April 2007 P/N XP461 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Left View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Battery Performance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Checking the Battery Charge

. . . . . . . . . . . . . . . . . . . . . . . . 14

Conserving Battery Power

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power Management Modes

. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Standby Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hibernate Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring Power Management Settings

. . . . . . . . . . . . . . . . . . . 17

Charging the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Replacing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . 19

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

When to Use the Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . 20

Starting the Dell Diagnostics From Your Hard Drive

. . . . . . . . . . . . 21

Starting the Dell Diagnostics From the Drivers and

Utilities Media

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Dell Diagnostics Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . 22

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

Drivers and Utilities Media

• Drivers for my computer

NOTE: The Drivers and Utilities media may be optional and

• My device documentation

may not ship with your computer.

• Notebook System Software (NSS)

Documentation and drivers are already installed on your

computer. You can use the media to reinstall drivers (see

"Reinstalling Drivers and Utilities" in your online User’s

Guide) or to run the Dell Diagnostics (see "Dell

Diagnostics" on page 20).

Readme files may be

included on your media

to provide last-minute

updates about technical

changes to your computer

or advanced technical-

reference material for

technicians or experienced

users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

• Warranty information

Dell™ Product Information Guide

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Quick Reference Guide 5

What Are You Looking For? Find It Here

•How to remove and replace parts

Dell™ Latitude™ User’s Guide

• Specifications

Microsoft Windows Help and Support Center

• How to configure system settings

1

Click

Start

or

→

Help and Support

→

Dell User

• How to troubleshoot and solve problems

and System Guides

→

System Guides

.

2

Click the

User’s Guide

for your computer.

®

®

• Service Tag and Express Service Code

Service Tag and Microsoft

Windows

License

• Microsoft Windows License Label

These labels are located on your computer.

• Use the Service Tag to identify your computer when you

use

support.dell.com

or contact support.

• Enter the Express

Service Code to direct

your call when

contacting support.

NOTE: The Microsoft Windows License label has been

redesigned with a hole, or "security portal," as an increased

security measure.

6 Quick Reference Guide

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, and frequently

NOTE: Select your region or business segment to view the

asked questions

appropriate support site.

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components,

such as memory, the hard drive, and the operating

system

• Customer Care — Contact information, service call

and order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on

my computer configuration, product specifications,

and white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS) — If you reinstall

the operating system for your computer, you should

To download Notebook System Software:

also reinstall the NSS utility. NSS provides critical

1

Go to

support.dell.com

, select your region or business

updates for your operating system and support for

segment, and enter your Service Tag.

®

Dell™ 3.5-inch USB floppy drives, Intel

processors,

2

Select

Drivers & Downloads

and click

Go

.

optical drives, and USB devices. NSS is necessary for

3

Click your operating system and search for the keyword

correct operation of your Dell computer. The software

Notebook System Software

.

automatically detects your computer and operating

system and installs the updates appropriate for your

NOTE: The support.dell.com user interface may vary

configuration.

depending on your selections.

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support

Utility" in your

User’s Guide

.

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click

Start

or

→

Help and Support

.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

Quick Reference Guide 7

What Are You Looking For? Find It Here

• Information on network activity, the Power

Dell QuickSet Help

Management Wizard, hotkeys, and other items

To view

Dell QuickSet Help

,

right-click the QuickSet

controlled by Dell QuickSet.

®

®

icon in the Microsoft

Windows

taskbar.

For more information on Dell QuickSet, see "Dell™

QuickSet" in your online User’s Guide.

• How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be optional and may

not ship with your computer.

The operating system is already installed on your computer.

To reinstall your operating system, use the Operating

System media. See "Restoring Your Operating System" in

your online User’s Guide.

After you reinstall your

operating system, use the

optional Drivers and

Utilities media to reinstall

drivers for the devices that

came with your computer.

Your operating system

product key label is located

on your computer.

NOTE: The color of your CD or DVD varies based on the

operating system you ordered.

8 Quick Reference Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

.

1

Unpack the accessories box.

2

Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware

(such as PC Cards, drives, or batteries) that you have ordered.

3

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

4

Open the computer display and press the power button to turn on the computer (see "Front View" on

page 10).

NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards

or connect the computer to a docking device or other external device, such as a printer.

Quick Reference Guide 9

To enter standby mode:

•Click

Start

or

→

Shut Down

→

Stand by

.

or

• Depending on how you set the power management options in the

Power Options Properties

window

or the QuickSet Power Management Wizard, use one of the following methods:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

To exit standby mode, press the power button or open the display depending on how you set the power

management options. You cannot make the computer exit standby mode by pressing a key or touching

the touch pad or track stick.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then

completely turning off the computer. When the computer exits hibernate mode, it returns to the same

operating state it was in before entering hibernate mode.

NOTICE: You cannot remove devices or undock your computer while your computer is in hibernate mode.

Your computer enters hibernate mode if the battery charge level becomes critically low.

To manually enter hibernate mode:

•

C

lick

Start

or

→

Turn off computer

, press and hold <Shift>, and then click

Hibernate

.

or

• Depending on how you set the power management options in the

Power Options Properties

window or

the QuickSet Power Management Wizard, use one of the following methods to enter hibernate mode:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

NOTE: Some PC Cards or ExpressCards may not operate correctly after the computer exits hibernate mode.

Remove and reinsert the card (see "Installing a PC Card or Express Card" in your online User’s Guide), or simply

restart (reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate

mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad

or track stick. For more information on hibernate mode, see the documentation that came with your

operating system.

16 Quick Reference Guide

Configuring Power Management Settings

You can use the QuickSet Power Management Wizard or Windows Power Options Properties to

configure the power management settings on your computer.

• To access the QuickSet Power Management Wizard, double-click the

QuickSet icon in the

®

®

Microsoft

Windows

taskbar

. For more information about QuickSet, click the

Help

button in the

Power Management Wizard.

• To access the

Power Options Properties

window, click

Start

or

→

Control Panel

→

Performance

and Maintenance

→

Power Options

. For information on any field in the

Power Options Properties

window, click the question mark icon on the title bar and then click on the area where you need

information.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely

discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer

with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal

circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is

connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary,

the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may

not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect

the computer from the electrical outlet and allow the computer and the battery to cool to room

temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" in your online

User’s Guide.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any

other external cables from the computer.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not

use a battery from other computers with your computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

For information about replacing the second battery, which is located in the media bay, see "Using

Multimedia" in your online User’s Guide.

Quick Reference Guide 17

To remove the battery:

1

If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

2

Ensure that the computer is turned off.

3

Slide the battery-bay latch release on the bottom of the computer until the release clicks.

4

Using the tab on the battery, lift the battery out of the computer.

2

3

1

1 battery tab 2 battery 3 battery-bay latch release

To replace the battery, place the battery in the bay and press down until the battery-bay latch

release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges

during prolonged storage. After a long storage period, recharge the battery fully before you use it (see

"Charging the Battery" on page 17).

18 Quick Reference Guide

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

T

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

E

ND THE PROGRAM —

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Task Ma nage r

.

3

Click

Applications

.

4

Click the program that is no longer responding.

5

Click

End Task

.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it

runs in an environment similar to non-Windows XP operating system environments.

1

Click

Start

→

All Programs

→

Accessories

→

Program Compatibility Wizard

→

Next

.

2

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

Quick Reference Guide 19

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR

TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed on your computer.

• Ensure that your computer meets the minimum hardware requirements needed to run the software.

See the software documentation for information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, AND DVDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive

pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected

with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an

upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for

the keyword spyware.

R

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 20. If all tests run successfully, the error condition

is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

.

When to Use the Dell Diagnostics

If you experience a problem with your computer, run the Dell Diagnostics before you contact Dell for

technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

Enter the system setup program, review your computer’s configuration information, and ensure that the

device you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

20 Quick Reference Guide

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online User’s

Guide for details).

NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came

with your docking device for instructions.

1

Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2

Turn on (or restart) your computer.

3

Start the Dell Diagnostics in one of the following two ways:

a

When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot

menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop; then, shut down your computer and try again.

NOTE: Before attempting option B, the computer must be powered down completely.

b

Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the

Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system

board, keyboard, display, memory, hard drive, etc.

• During the assessment, answer any questions that appear.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and

see "Contacting Dell" in your online

User’s Guide

.

If the Pre-boot System Assessment completes successfully, you will receive the message, "

Booting

Dell Diagnostic Utility Partition.Press any key to continue"

.

4

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1

Insert the

Drivers and Utilities

media.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

3

When the boot device list appears, highlight

CD/DVD/CD-RW

and press <Enter>.

Quick Reference Guide 21

4

Select the

Boot from CD-ROM

option from the menu that appears and press <Enter>.

5

Ty pe

1

to start the CD menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

7

When the Dell Diagnostics

Main Menu

screen appears, select the test you want to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the option

you want.

NOTE: It is recommended that you select Test System to run a complete test on your computer.

Option Function

Test Memory Run the stand-alone memory test

Test System Run System Diagnostics

Exit Exit the Diagnostics

2

After you have selected the

Test System

option from the main menu, the following menu appears.

NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough

check of devices in the computer.

Option Function

Express Test Performs a quick test of devices in the system.

This typically can take 10 to 20 minutes.

Extended Test Performs a thorough check of devices in the

system. This typically can take an hour or

more.

Custom Test Use to test a specific device or customize the

tests to be run.

Symptom Tree This option allows you to select tests based on

a symptom of the problem you are having. This

option lists the most common symptoms.

3

If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"

in your online

User’s Guide

).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

22 Quick Reference Guide

4

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error

conditions encountered.

Errors Displays error conditions encountered, error

codes, and the problem description.

Help Describes the test and may indicate

requirements for running the test.

Configuration Displays your hardware configuration for the

selected device.

The Dell Diagnostics obtains configuration

information for all devices from system setup,

memory, and various internal tests, and it

displays the information in the device list in

the left pane of the screen. The device list

may not display the names of all the components

installed on your computer or all devices

attached to your computer.

Parameters Allows you to customize the test by changing

the test settings.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the Dell

Diagnostics and restart the computer, close the

Main

Menu

screen.

6

Remove the Dell

Drivers and Utilities

media (if applicable).

Quick Reference Guide 23

24 Quick Reference Guide

Index

B

documentation

L

End User License

battery

labels

Agreement, 5

charge gauge, 14

Microsoft Windows, 6

ergonomics, 5

charging, 17

Service Tag, 6

online, 7

checking the charge, 14

Product Information Guide, 5

performance, 13

regulatory, 5

power meter, 14

O

safety, 5

removing, 17

User’s Guide, 6

operating system

storing, 18

warranty, 5

media, 8

reinstalling, 8

Drivers and Utilities media, 5

Dell Diagnostics, 20

C

CDs/DVDs

P

Drivers and Utilities, 5

E

power

operating system, 8

hibernate mode, 16

End User License

computer

Agreement, 5

standby mode, 15

crashes, 19

ergonomics information, 5

problems

slow performance, 20

blue screen, 19

stops responding, 19

computer crashes, 19

computer does not start up, 19

H

computer stops responding, 19

D

hardware

Dell Diagnostics, 20

Dell Diagnostics, 20

Dell Diagnostics, 20

lockups, 19

Help and Support Center, 7

program crashes, 19

Dell support site, 7

program stops responding, 19

help file

diagnostics

programs and Windows

Windows Help and Support

Dell, 20

compatibility, 19

Center, 7

slow computer

hibernate mode, 16

performance, 20

software, 19-20

spyware, 20

Product Information Guide, 5

Index 25