Dell Precision M2300 (Late 2007): инструкция

Dell Precision™ M2300

Quick Reference Guide

Model PP18L

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

If you purchased a Dell™ n Series computer, any references in this document to

®

®

Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Trademarks used in this text: Dell, ExpressCharge, the DELL logo and Dell Precision are trademarks

of Dell Inc.; Core, Active Management Technology, Centrino, and Intel are registered trademarks of

Intel Corporation; Microsoft, Outlook, Windows, Windows Vista are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a

registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is

a trademark of UPEK, Inc.; EMC is a registered trademark of EMC Corporation; ENERGY STAR is

a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,

Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP18L

September 2007 P/N YU151 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . 10

About Your Computer

. . . . . . . . . . . . . . . . . . 11

Front View

. . . . . . . . . . . . . . . . . . . . . 11

Left Side View

. . . . . . . . . . . . . . . . . . . . 12

Right Side View

. . . . . . . . . . . . . . . . . . . 12

Back View

. . . . . . . . . . . . . . . . . . . . . 13

Bottom View

. . . . . . . . . . . . . . . . . . . . 13

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . 14

Battery Performance

. . . . . . . . . . . . . . . . 14

Checking the Battery Charge

. . . . . . . . . . . . 15

Charging the Battery

. . . . . . . . . . . . . . . . 17

Removing the Battery

. . . . . . . . . . . . . . . . 18

Storing a Battery

. . . . . . . . . . . . . . . . . . 19

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . 19

Lockups and Software Problems

. . . . . . . . . . 19

Dell Diagnostics

. . . . . . . . . . . . . . . . . . 21

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

Drivers and Utilities Media

• Drivers for my computer

NOTE: The Drivers and Utilities media may

be optional and may not ship with your

• My device documentation

computer.

• Notebook System Software (NSS)

Documentation and drivers are already

installed on your computer. You can use

the media to reinstall drivers (see

"Reinstalling Drivers and Utilities" in your

User’s Manual) or to run the Dell

Diagnostics (see "Dell Diagnostics" on

page 21).

Readme files may be included on your

media to provide last-minute updates

about technical changes to your computer

or advanced technical-reference material

for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

Quick Reference Guide 5

What Are You Looking For? Find It Here

• How to set up my computer

In this document

• Basic troubleshooting information

NOTE: This document is available as a PDF

• How to run the Dell™ Diagnostics

at support.dell.com.

• How to open my computer

• Warranty information

Dell Product Information Guide

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

• Service Tag and Express Service Code

Service Tag and Microsoft Windows

®

®

License

• Microsoft

Windows

License Label

These labels are located on your

computer:

• Use the Service Tag to identify your

computer when you use

support.dell.com

or contact support.

• Enter the Express Service Code to direct

your call when contacting support.

6 Quick Reference Guide

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and

Dell Support Website — support.dell.com

tips, articles from technicians, and

NOTE: Select your region or business

online courses, frequently asked

segment to view the appropriate support

questions

site.

• Community — Online discussion with

other Dell customers

• Upgrades — Upgrade information for

components, such as memory, the hard

drive, and the operating system

• Customer Care — Contact

information, service call and order

status, warranty, and repair information

• Service and support — Service call

status and support history, service

contract, online discussions with

technical support

• Dell Technical Update Service —

Proactive e-mail notification of

software and hardware updates for your

computer

• Reference — Computer

documentation, details on my

computer configuration, product

specifications, and white papers

• Downloads — Certified drivers,

patches, and software updates

• Notebook System Software (NSS) — If

you reinstall the operating system for

To download Notebook System Software:

your computer, you should also reinstall

1

Go to

support.dell.com

, select your

the NSS utility. NSS provides critical

region or business segment, and enter

updates for your operating system and

your Service Tag.

support for processors, optical drives,

2

Select

Drivers & Downloads

and

USB devices, and so on. NSS is

click

Go

.

necessary for correct operation of your

3

Click your operating system and search

Dell computer. The software

for the keywords

Notebook System

automatically detects your computer

Software

.

and operating system and installs the

updates appropriate for your

NOTE: The support.dell.com user interface

configuration.

may vary depending on your selections.

Quick Reference Guide 7

What Are You Looking For? Find It Here

• Software upgrades and troubleshooting

Dell Support Utility

hints — Frequently asked questions,

The Dell Support Utility is an automated

hot topics, and general health of your

upgrade and notification system installed

computing environment

on your computer. This support provides

real-time health scans of your computing

environment, software updates, and

relevant self-support information. Access

the Dell Support Utility from the

icon in the taskbar.

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click

Start

→

Help and Support

.

• How to personalize my desktop

2

Type a word or phrase that describes

your problem and click the arrow icon.

3

Click the topic that describes your

problem.

4

Follow the instructions on the screen.

• Information on network activity, the

Dell QuickSet Help

Power Management Wizard, hotkeys,

To view

Dell QuickSet Help

,

right-click the

and other items controlled by Dell

QuickSet icon in the Microsoft Windows

QuickSet.

taskbar.

For more information on Dell QuickSet,

see "Dell QuickSet" In your User’s Guide.

8 Quick Reference Guide

What Are You Looking For? Find It Here

• How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be

optional and may not ship with your

computer.

The operating system is already installed

on your computer. To reinstall your

operating system, use the Operating

System media (see "Reinstalling Windows"

in your User’s Guide).

After you reinstall your operating system,

use the optional Drivers and Utilities

media to reinstall drivers for the devices

that came with your computer.

Your operating system product key label is

located on your computer.

NOTE: The color of your media varies

based on the operating system you ordered.

Quick Reference Guide 9

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet

Battery Meter. The Battery Meter displays status, battery health, charge level,

and charge completion time for the battery in your computer.

For more information about QuickSet, right-click the QuickSet icon in the

taskbar, and click Help.

®

®

Microsoft

Windows

XP Power Meter

The Windows Power Meter indicates the remaining battery charge. To check

the Power Meter, double-click the icon on the taskbar.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

By either pressing once or pressing and holding the status button on the

charge gauge on the battery, you can check:

• Battery charge (check by pressing and

releasing

the status button)

• Battery health (check by pressing and

holding

the status button)

The battery operating time is largely determined by the number of times it is

charged. After hundreds of charge and discharge cycles, batteries lose some

charge capacity—or battery health. That is, a battery can show a status of

"charged" but maintain a reduced charge capacity (health).

Check the Battery Charge

To check the battery charge, press and release the status button on the battery

charge gauge to illuminate the charge-level lights. Each light represents

approximately 20 percent of the total battery charge. For example, if the

battery has 80 percent of its charge remaining, four of the lights are on. If no

lights appear, the battery has no charge.

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge

on the battery as described below and by using the Battery Meter in Dell QuickSet.

For information about QuickSet, right-click the QuickSet icon in the taskbar, and

click Help.

16 Quick Reference Guide

To check the battery health using the charge gauge, press and hold the status

button on the battery charge gauge for at least 3 seconds. If no lights appear,

the battery is in good condition, and more than 80 percent of its original

charge capacity remains. Each light represents incremental degradation. If

five lights appear, less than 60 percent of the charge capacity remains, and you

should consider replacing the battery. See "Specifications" in your User’s

Guide for more information about the battery operating time.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a

low-battery warning. Then connect the computer to an electrical outlet. If the

battery runs completely out of power, hibernate mode begins automatically.

By default, a pop-up window warns you when the battery charge is

approximately 90 percent depleted. You can change the settings for the

battery alarms in QuickSet or the Power Options Properties window. See

"Configuring Power Management Settings" in your

User’s Guide

for

information about accessing QuickSet or the Power Options Properties

window.

Charging the Battery

When you connect the computer to an electrical outlet or install a battery

while the computer is connected to an electrical outlet, the computer checks

the battery charge and temperature. If necessary, the AC adapter then charges

the battery and maintains the battery charge.

NOTE: With Dell ExpressCharge, when the computer is turned off, the AC adapter

charges a completely discharged battery to 80 percent in about 1 hour and to

100 percent in approximately 2 hours. Charge time is longer with the computer

turned on. You can leave the battery in the computer for as long as you like. The

battery’s internal circuitry prevents the battery from overcharging.

If the battery is hot from being used in your computer or being in a hot

environment, the battery may not charge when you connect the computer to

an electrical outlet.

The battery is too hot to start charging if the light flashes alternately

green and orange. Disconnect the computer from the electrical outlet and

allow the computer and the battery to cool to room temperature. Then

connect the computer to an electrical outlet to continue charging the battery.

Quick Reference Guide 17

Removing the Battery

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell™ computer. Do not use a

battery from other computers with your computer.

CAUTION: Before performing these procedures, turn off the computer, disconnect

the AC adapter from the electrical outlet and the computer, disconnect the modem

from the wall connector and computer, and remove any other external cables from

the computer.

NOTICE: You must remove all external cables from the computer to avoid possible

connector damage.

To remove the battery:

1

If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

2

Ensure that the computer is turned off.

3

Slide the two latch releases on the bottom of the computer, and then

remove the battery from the bay.

To replace the battery, follow the removal procedure in reverse order.

18 Quick Reference Guide

Storing a Battery

Remove the battery when you store your computer for an extended period of

time. A battery discharges during prolonged storage. After a long storage

period, recharge the battery fully (see "Charging the Battery" on page 17)

before use.

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO

THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system

shutdown.

T

URN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or

on a floppy disk or CD.

E

ND THE PROGRAM —

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Task Manager

.

3

Click the program that is no longer responding.

4

Click

End Task

.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then

reinstall the program.

Quick Reference Guide 19

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility

Wizard configures a program so that it runs in an environment similar to non-

Windows operating system environments.

Windows XP

1

Click

Start

→

All Programs

→

Accessories

→

Program Compatibility

Wizard

→

Next

.

2

Follow the instructions on the screen.

Windows Vista

1

Click

Start

→

Control Panel

→

Control Panel Home

→

Programs

and click

Use an older program with this version of windows

.

2

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed

on your computer.

• Ensure that your computer meets the minimum hardware requirements

needed to run the software. See the software documentation for

information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY.

U

SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR

CD

S .

20 Quick Reference Guide

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR

COMPUTER THROUGH THE START MENU.

S

CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer

performance, you frequently receive pop-up advertisements, or you are having

problems connecting to the Internet, your computer might be infected with

spyware. Use an anti-virus program that includes anti-spyware protection

(your program may require an upgrade) to scan the computer and remove

spyware. For more information, go to support.dell.com and search for the

keyword spyware.

RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 21. If all tests

run successfully, the error condition is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

"Lockups and Software Problems" on page 19 and run the Dell Diagnostics

before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your

computer.

Enter system setup (see "System Setup Program" in your User’s Guide),

review your computer’s configuration information, and ensure that the device

you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and

Utilities media.

Quick Reference Guide 21

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on

your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see

"Contacting Dell" in your User’s Guide).

1

Shut down the computer.

2

If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

3

Connect the computer to an electrical outlet.

4

Diagnostics can be invoked in one of two ways:

a

Turn on the computer. When the DELL™ logo appears, press <F12>

immediately. Select Diagnostics from the boot menu and press

<Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to

®

®

wait until you see the Microsoft

Windows

desktop. Then shut down your

computer and try again.

b

Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment, a series of initial

tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the

assessment and restart the computer, press <Esc>; to continue to the

next test, press <y>; to retest the component that failed, press <r>.

• If failures are detected during the Pre-boot System Assessment, write

down the error code(s) and contact Dell (see "Contacting Dell" in

your

User’s Guide

).

If the Pre-boot System Assessment completes successfully, you receive the

message

Booting Dell Diagnostic Utility Partition

.

Press any key to continue

.

5

Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

22 Quick Reference Guide

Starting the Dell Diagnostics From the Drivers and Utilities Media

1

Insert the

Drivers and Utilities

media.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer and try

again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the

system setup program.

3

When the boot device list appears, highlight

CD/DVD/CD-RW Drive

and press <Enter>.

4

Select the

Boot from CD-ROM

option from the menu that appears and

press <Enter>.

5

Ty p e

1

to start the menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If

multiple versions are listed, select the version appropriate for your

computer.

7

When the Dell Diagnostics

Main Menu

appears, select the test you want

to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click

the button for the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to

20 minutes and requires no interaction on your part. Run

Express Test first to increase the possibility of tracing the

problem quickly.

Extended Test Performs a thorough check of devices. This test typically

takes 1 hour or more and requires you to answer questions

periodically.

Quick Reference Guide 23

Option Function

Custom Test Tests a specific device. You can customize the tests you want

to run.

Symptom Tree Lists the most common symptoms encountered and allows

you to select a test based on the symptom of the problem you

are having.

2

If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description, and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting

Dell" in your

User’s Guide

).

NOTE: The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, the technical support representative will ask you

for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the

applicable tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running

the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for

all devices from the system setup program, memory, and

various internal tests, and it displays the information in the

device list in the left pane of the screen. The device list may

not display the names of all the components installed on your

computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

24 Quick Reference Guide

4

When the tests are completed, if you are running the Dell Diagnostics

from the

Drivers and Utilities

media

,

remove the media.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the Dell Diagnostics and restart the computer, close

the

Main

Menu

screen.

Quick Reference Guide 25