Dell Latitude D620 ATG: инструкция

Dell™ Latitude™ ATG D620

Quick Reference Guide

Model PP18L

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

User’s Guide

(depending on your operating system,

double-click the

User’s Guide

icon on your desktop or click

Start

→

Help and Support Center

→

User and

system guides

).

®

®

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

NOTE: Some features may not be available for your computer or in certain countries.

____________________

Information in this document is subject to change without notice.

© 2006 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Wi-Fi Catcher, ExpressCharge, Dell MediaDirect, and Latitude are trademarks of Dell Inc.;

Intel and Pent ium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP18L

December 2006 P/N KU762 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Left Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Battery Performance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Checking the Battery Charge

. . . . . . . . . . . . . . . . . . . . . . . . 14

Charging the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Replacing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . 18

Other Software Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media

may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

Drivers and Utilities CD (also known as ResourceCD)

• Drivers for my computer

NOTE: The Drivers and Utilities CD may be optional and may

• My device documentation

not ship with your computer.

• Notebook System Software (NSS)

Documentation and drivers are already installed on your

computer. You can use the CD to reinstall drivers (see

"Reinstalling Drivers and Utilities" in the computer’s

online User’s Guide) or to run the Dell Diagnostics (see

"Dell Diagnostics" in the online User’s Guide).

Readme files may be

included on your CD to

provide last-minute

updates about technical

changes to your computer

or advanced technical-

reference material for

technicians or experienced

users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

• How to set up my computer

Quick Reference Guide

• Basic troubleshooting information

NOTE: This document may be optional and may not ship with

• How to run the Dell Diagnostics

your computer.

• How to remove and install parts

NOTE: This document is available as a PDF at

support.dell.com.

Quick Reference Guide 5

What Are You Looking For? Find It Here

• Warranty information

Dell™ Product Information Guide

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

• How to remove and replace parts

Dell Latitude™ User’s Guide

• Specifications

Microsoft Windows XP Help and Support Center

• How to configure system settings

1

Click the

Start

button and click

Help and Support.

• How to troubleshoot and solve problems

2

Click

Dell User and System Guides

and click

System

Guides

.

3

Click the online

User’s Guide

for your computer.

®

®

• Service Tag and Express Service Code

Service Tag and Microsoft

Windows

License

• Microsoft Windows License Label

These labels are located on the bottom of your computer.

• Use the Service Tag to identify your computer when you

use

support.dell.com

or contact Dell for technical

assistance. It is recommended that you keep a copy of the

Service Tag in a secure location in case your computer is

lost or stolen.

• Enter the Express

Service Code to direct

your call when

contacting Dell.

6 Quick Reference Guide

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, and online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Dell Technical Update Service — Proactive e-mail

notification of software and hardware updates for your

computer

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS) — If you reinstall the

operating system for your computer, you should also

To download Notebook System Software:

reinstall the NSS utility. NSS provides critical updates

1

Go to

support.dell.com

, select your region or business

for your operating system and support for Dell™

segment, and enter your Service Tag.

®

3.5-inch USB floppy drives, Intel

processors, optical

2

Select

Drivers & Downloads

and click

Go

.

drives, and USB devices. NSS is necessary for correct

operation of your Dell computer. The software

3

Click your operating system and search for the keyword

automatically detects your computer and operating

Notebook System Software

.

system and installs the updates appropriate for your

NOTE: The support.dell.com user interface may vary

configuration.

depending on your selections.

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Accessing the

Dell Support Utility" in the online

User’s Guide

for your

computer.

Quick Reference Guide 7

What Are You Looking For? Find It Here

• How to use Windows

Windows Help and Support Center

• How to work with programs and files

1

Click the

Start

button and click

Help and Support

.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

• Information on network activity, the Power Management

Dell QuickSet Help

Wizard, hotkeys, and other items controlled by Dell

To view

Dell QuickSet Help

,

right-click the icon in the

QuickSet

®

®

Microsoft

Windows

taskbar.

For more information on Dell QuickSet, see "Dell™

QuickSet Features" in your computer’s online User’s

Guide.

• How to reinstall my operating system

Operating System CD

NOTE: The Operating System CD may be optional and may

not ship with your computer.

The operating system is already installed on your computer.

To reinstall your operating system, use the optional

®

Operating System CD (see "Reinstalling Microsoft

®

Windows

XP" in your online User’s Guide.)

After you reinstall your

operating system, use the

optional Drivers and

Utilities CD (ResourceCD)

to reinstall drivers for the

devices that came with

your computer.

NOTE: The color of your CD

varies based on the

operating system you

ordered.

8 Quick Reference Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

1

Unpack the accessories box.

2

Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such

as PC Cards, drives, or batteries) that you have ordered.

3

Connect the AC adapter to the AC adapter connector on the back of the computer and to the

electrical outlet.

NOTE: You can connect the AC adapter without rotating the port cover downward.

1

2

1 AC adapter 2 port cover

4

Open the computer display and press the power button to turn on the computer (see "Front View" on

page 10).

NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards

or connect the computer to a docking device or other external device, such as a printer.

Quick Reference Guide 9

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described

below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in

the taskbar, and click Help.

To check the battery health using the charge gauge, press and hold the status button on the battery

charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than

80 percent of its original charge capacity remains. Each light represents incremental degradation. If five

lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the

battery. See "Battery" in your online User’s Guide for more information about the battery operating time.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.

Then connect the computer to an electrical outlet, or install a second battery in the media bay. If the battery runs

completely out of power, hibernate mode begins automatically.

The battery status light on the hinge cover (at the lower-right corner of the display) flashes orange when

the battery charge is low, and it is solid orange when the battery charge is critically low. Also, a pop-up

window warns you when the battery charge is approximately 90 percent depleted. If two batteries are

installed, the low-battery warning means that the combined charge of both batteries is approximately

90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low

level.

You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.

See

"Configuring Power Management Settings" in the online

User’s Guide

for your computer.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, the AC adapter charges a completely discharged battery in approximately

1 hour with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in

the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

NOTE: If you want to use Dell ExpressCharge with a 9-cell battery, you need to use it in conjunction with a 90-W

AC adapter.

When you connect the computer to an electrical outlet or install a battery while the computer is

connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary,

the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may

not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect

the computer from the electrical outlet and allow the computer and the battery to cool to room

temperature. Then connect the computer to an electrical outlet to continue charging the battery.

16 Quick Reference Guide

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any

other external cables from the computer.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not

use a battery from other computers with your computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

For information about replacing the second battery, if applicable, see "Media Bay" in your online User’s

Guide.

To remove the battery:

1

If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

2

Ensure that the computer is turned off or in hibernate mode (see "Hibernate Mode" in your online

User’s

Guide

).

3

Turn the computer upside down, with the front of the computer facing away from you.

4

Slide the battery-bay latch release on the right side of the battery until it engages and locks.

5

Slide and hold the battery-bay latch release on the left side of the battery, grasp the battery by the

battery tab, and slide the battery horizontally toward the front of the computer.

6

Lift to remove the battery from the bay.

1

2

3

1 battery 2 battery-bay latch release (2) 3 battery tab

To replace the battery, follow the removal procedure in reverse order.

Quick Reference Guide 17

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges

during prolonged storage. After a long storage period, recharge the battery fully before you use it

(see "Charging the Battery" on page 16).

Troubleshooting

NOTE: For additional troubleshooting guidelines, see the online User’s Guide for your computer.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

T

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart

your computer.

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

E

ND THE PROGRAM —

1

Press <Ctrl><Shift><Del> simultaneously.

2

Click

Task Manager

.

3

Click the program that is no longer responding.

4

Click

End Task

.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it

runs in an environment similar to non-Windows XP operating system environments.

1

Click the

Start

button, point to

Programs

→

Accessories

, and then click

Program Compatibility

Wizard

.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

18 Quick Reference Guide

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart

your computer.

Other Software Problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING

INFORMATION —

• Ensure that the program is compatible with the operating system installed on your computer.

• Ensure that your computer meets the minimum hardware requirements needed to run the software.

See the software documentation for information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY.

U

SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS .

S

AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU.

S

CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive

pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected

with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an

upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for

the keyword spyware.

R

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 19. If all tests run successfully, the error condition

is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software

Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also

known as the ResourceCD).

Quick Reference Guide 19

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online

User’s Guide).

1

Shut down the computer.

2

If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

3

Connect the computer to an electrical outlet.

4

Diagnostics can be invoked one of two ways:

• Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop. Then shut down your computer and try again.

• Press and hold the <Fn> key while turning on the computer.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the

Dell Diagnostics from the optional Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board,

keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the

computer, press <Esc>; to continue to the next test, press <y>; to retest the component that

failed, press <r>.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and

contact Dell (see "Contacting Dell" in the online

User’s Guide

for your computer)

.

If the Pre-boot System Assessment completes successfully, you receive the message

Booting Dell

Diagnostic Utility Partition. Press any key to continue

.

5

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1

Insert the

Drivers and Utilities

CD.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows

desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

20 Quick Reference Guide

3

When the boot device list appears, highlight

CD/DVD/CD-RW Drive

and press <Enter>.

4

Select the

Boot from CD-ROM

option from the menu that appears and press <Enter>.

5

Ty p e

1

to start the menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

7

When the Dell Diagnostics

Main Menu

appears, select the test you want to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the option

you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and

requires no interaction on your part. Run Express Test first to increase the

possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and

requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom Tree Lists the most common symptoms encountered and allows you to select a test

based on the symptom of the problem you are having.

2

If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see

"Contacting Dell" in the online User’s

Guide

for your computer

).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab described in

the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and the problem description.

Help Describes the test and may indicate requirements for running the test.

Quick Reference Guide 21

Tab Function

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from the

system setup program, memory, and various internal tests, and it displays the

information in the device list in the left pane of the screen. The device list may

not display the names of all the components installed on your computer or all

devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

4

When the tests are completed, if you are running the Dell Diagnostics from the optional

Drivers and

Utilities

CD

,

remove the CD.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the

Dell Diagnostics and restart the computer, close the

Main

Menu

screen.

22 Quick Reference Guide

Index

B

User’s Guide, 6

Microsoft Windows, 6

warranty, 6

Service Tag, 6

battery

charge gauge, 15

drivers

charging, 16

reinstalling, 5

M

light, 16

Drivers and Utilities CD, 5

performance, 13

Microsoft Windows label, 6

power meter, 15

removing, 17

E

second battery in media

O

End User License

bay, 14

Agreement, 6

operating system

storing, 18

Operating System CD, 8

ergonomics information, 6

reinstalling, 8

ExpressCharge

C

9-cell battery, 16

about, 16

computer

P

crashes, 18-19

port covers, 9, 11-12

stops responding, 18

H

problems

blue screen, 19

help

D

computer crashes, 18-19

Dell Diagnostics, 19

computer does not start up, 18

Dell Support website, 7

Dell Support Utility, 7

computer stops responding, 18

finding information, 5

diagnostics

lockups, 18

Help and Support Center, 8

about Dell Diagnostics, 5, 19

program crashes, 18

starting Dell Diagnostics, 20

program stops responding, 18

documentation

software, 18-19

K

End User License

Product Information Guide, 6

keyboard illumination

Agreement, 6

lights, 10

ergonomics, 6

online, 7

Q

Product Information Guide, 6

L

QuickSet, 8

regulatory, 6

safety, 6

labels

Index 23

24 Index

R

regulatory information, 6

S

safety instructions, 6

Service Tag, 6

software

problems, 19

support website, 7

T

troubleshooting

about, 18

Dell Diagnostics, 19

Help and Support Center, 8

See also problems

U

User’s Guide, 6

W

warranty information, 6

Windows XP

Help and Support Center, 8

Operating System CD, 8

reinstalling, 8

24 Index